✓ RepairPal Certified
4101 Harborview Dr
Gig Harbor, WA 98335
View map and get directions
Mon - Fri:7:30am to 5:00pm
Call now:
(253) 259-3963

Auto Repair Experience

  • Brian Smith , Owner
  • Established 2008
  • 2 ASE Certified Auto Technicians
  • 35 Years of Car Repair Experience


Gig Harbor Auto Service was established in 2008 and has been providing the local community with quality automotive repair ever since. This RepairPal Certified shop features an experienced and well trained team led by 2 ASE certified Master Technicians. Repairs performed here can range from minor and major mechanical repairs, to check engine light and repairs, to tires and wheel alignment as well as your scheduled maintenance needs. All this work is backed by a 36-month / 30,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “prompt”, “helpful”, "reliable", and “honest”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


Auto Repair Experience

  • Brian Smith , Owner
  • Established 2008
  • 2 ASE Certified Auto Technicians
  • 35 Years of Car Repair Experience


  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair


  • AAA Member Discount
  • Early Bird Dropoff
  • Service Guarantee
  • Shuttle
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

29 Verified Reviews

Customer Reviews

Verified CustomerSeptember 03, 2015

My experience with them has been excellent and I have recommended then to others.

Verified CustomerSeptember 03, 2015

They treat your vehicle like it's their own. Good prices and prompt service.

Verified CustomerSeptember 01, 2015

Very friendly ... prompt ... full explanation of work needed.

Verified CustomerAugust 13, 2015

Service and techs are great.

Verified CustomerAugust 11, 2015

Great costumer service! Fast repair time!

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Verified CustomerAugust 06, 2015

Service and competence are excellent.

Verified CustomerAugust 05, 2015

They are honest; they are capable; they provide excellent customer service; their prices are more than fair...They exceed my expectations in every way - by far the best repair service I have used in fifty-seven years of driving. If I could rate them an 11, I would.

Verified CustomerAugust 05, 2015

Fast, thorough, fair price.

Verified CustomerAugust 04, 2015

They always go out of their way to see that my car is in the best shape in every way!

Verified CustomerJuly 24, 2015

Only Mechanic I know who works on Audis.

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Verified CustomerJuly 21, 2015

Friendly, personalized service backed up with a guarantee of satisfaction. Price was below dealer estimates with full explanation of why the work was necessary. The car was gone over thoroughly to look for potential future trouble areas with no "upcharge" pressure for more work. Convenient.

Verified CustomerJuly 21, 2015

They are trustworthy and prompt.

Verified CustomerJuly 15, 2015

Great service and attention to detail.

Verified CustomerJuly 01, 2015

the front desk was very helpful and straightforward. Guys in back got my repair done quickly and I was able to leave with piece of mind.

Verified CustomerJune 25, 2015

I find them to be reliable, friendly, and timely.

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Verified CustomerJune 11, 2015

Very efficient, helpful and fast.

Verified CustomerJune 09, 2015

I like their excellent, honest service.

Verified CustomerJune 01, 2015

I had a wheel bearing go out on Hwy 16 and had my car towed to GH Automotive. They were extremely kind, empathic, and speedy with repair of my car. However, friends told me that the charge was excessive, so I checked with my dealer's shop, which I consider to be the most expensive service. Their price was approximately 50% of the price paid at GH Automotive. I suspect that I was charged double because I am female and know nothing about car repairs.

May 29, 2015

I was pleased with the service.

Verified CustomerMay 22, 2015

Friendly and helpful employees. Thorough service of my vehicle.

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Verified CustomerMay 07, 2015

Good work, but spendy.

May 06, 2015

I know the owner & really like the owner but I was quoted the cost to do repairs to pass an emissions test and I thought it was extremely high. They did the diagnostic test but I didn't have them do the repairs.

Verified CustomerApril 23, 2015

They provided excellent service on an old vehicle, and it was complete when they said it would be ready.

April 22, 2015

We received very good service and we felt we could trust the technician.

Verified CustomerApril 13, 2015

Competent staff, friendly service, easy to set up appointment.

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Verified CustomerApril 10, 2015

Scheduling has been prompt. Service has been on time and accomplished as expected.

Verified CustomerMarch 26, 2015

Great service, customer service and excellent communication! They even drive you home after you deliver your car for service! WOW! No one does that!

Verified CustomerMarch 24, 2015

They over charge and want to replace parts that are not broken.

Verified CustomerMarch 17, 2015

I like their friendliness, speed of service, and professionalism.

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RepairPal Certified

RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.

  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service