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Gerry's Auto Repair Inc

(407) 932-5009

1417 EST VINE ST, Kissimmee, FL 34744

Overall Score

Hours of Operation

EVERYDAY:8:00am to 5:00pm

Message from the Shop

Diagnostic, Alignment, Transmission repair, Brake service, A\C service, we do all.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Pickup/Dropoff Free Inspection Gas/Diesel
Open Saturday Se Habla Espanol Senior Discount Service Guarantee
Towing Warranty Accepted Wireless Internet

Customer Reviews (1 review)

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Gerry's Auto Repair Inc
April 07, 2015

Beware!! Be smart and get informed. Don't let good reviews bring you in. Visit other websites and read reviews. You'll notice a pattern. These people fabricate their own reviews. They are con artists.

I've tracked down several customers and they all have the same complaint: My car came out worse and with more problems than before. When I returned to the shop, they denied any wrong doing, didn't bother to look at the car and aggressively I was told to leave.

I spoke to neighboring businesses and they confirmed that this happens at least twice a week. They can hear customers getting yelled at by this Mary Lou character and denied service. Don't expect warranties to be honored here. They are "experts" that know everything and after you pay; your car is your problem.

If you have been conned by this shop; I suggest you fight back. As consumers we have rights protected by law and the State of Florida. You can do the following:

1. You want your money back-- File a suit under Small Claims court if under $5,000. If more than $5,000, get yourself a lawyer. Make sure you keep copies of documents and records of every interaction.
2. File a complaint under Consumer Protection Agency--http://www.freshfromflorida.com/Divisions-Offices/Consumer-Services/Consumer-Resources/Consumer-Protection/File-a-Complaint
If they get enough complaints from consumers; Florida will not renew their operational license and will close the business for good.
3. File a complaint with BBB--https://www.bbb.org/consumer-complaints/file-a-complaint/get-started
Do this before going to court; they wont review cases under litigation.
4. Call the news-- Most stations will follow stories like this one
Remember you have rights worth fighting for! Good luck.

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