Being the frequent visitor that I am (unfortunately), I would have appreciated a bigger discount.
Very nice place and professional personal.
Professional, timely, friendly service. Very organized.
I brought my car in unexpectedly for a problem and they were flexible and able to accommodate me that morning.
Friendly and knowledgeable staff.
Work was done very professionally. I brought the car in for routine service and they found additional items that needed to be addressed.
Very efficient, eager to help me, courteous, did the replacement with the correct part, nice carwash. I also think that they fixed a rattle without my asking.
Knowledgeable team specialized in BMW & Audi service. Excellent service. Fair price for service received.
They were great. Did the service quickly. Dropped me off at home and picked me up when the service was complete.
Courteous, efficient service with good follow-up to ensure full satisfaction.
Very clear and helpful explanation.
They found the problem and got it fixed. I had been taking my BMW to a local garage and I think they misdiagnosed the problem with fuel injection and maybe even made it worse! German Motor Specialists fixed it and it's been fine ever since!
Like many mediocre auto shops, they are just relying on your ignorance of the auto-repair process to take as much money from you as possible. Not genuine people at all, avoid like the plague.
We're very sorry we didn't meet your expectations. We'd love to hear from you so we can resolve your concerns.
Great customer service, everything was explained well. Nice clean facility too!
Always great service. Really enjoy working with Paul. Love the new space.
Very professional service managers. Work turned out as expected.
I was very pleased with the service I received from the staff at German Motor Specialist.
Jason's clear explanation of the work that needs to be done is very munch appreciated.
Patient, clear explanation of service. Free shuttle is awesome, job performed on time and on budget.
I had an issue that was complicated to diagnose but these guys tracked it down to some worn suspension bushings. The car feels great now and no more weird clunking sounds!
Prompt service; knowledgeable service advisors; nice facilities; fair pricing.
100% professional PLUS focus on considered recommendations focused on value of repairs vs trying to push services,...(My car is "old" ~25 years)
Very responsive and thoughtful about the repairs.
Great Service, Paul is very knowledgeable and informative on what is going on during the repairs.
They are good.
Overall, very positive. Paul handled the request well and did not charge for the customary evaluation fee because he was able to visually see the problem by looking at the radiator.
Shop is as close to a dealer experience as possible in an independent shop.
I don't have any bad comments regarding their service but they're so pricey.
Professional, easy to work with, clean and tidy work areas.
GMS employees are very professional and explain all the details and background behind your maintenance - including pictures of what they found in your car, or how things are, support to work with schematics etc. As a fellow techie, but someone who knows nothing about cars, I appreciate this!
I received very professional service, fair rates. The staff is friendly, takes the time to explain and review all work suggested or done. They have a shuttle service.
Thorough, knowledgeable, professional, not cheap but explained well and completed correctly with reliable work properly & fully done.
Super thorough and they are always able to fit me in when I need it.
I’ve been taking my 540 to German Motor forever. Pleasant, professional, always attentive to suggest preventive maintenance beyond immediate needs.
Good service. A little pricey. Oil leak was not completely fixed.
Absolutely fabulous group of people. They know their stuff and walk you through what's going on with your car and explain it so that a normal person understands. Very trustworthy!
I feel GMS offers quality services, work at a more reasonable price than BMW dealers. Additionally, Jason has always been very helpful in explaining the services.
Easy in and easy out. Pain to have to deal with rental car back and forth, but not too far away at least. Service was competent but sometimes doubt it's much cheaper than simply going to the dealership.
German Motor Specialist has always provided quality professional service.