German Car Depot was established in 1998 with the mission of providing highly qualified, expert service for Volkswagen and Audi vehicles. Alan Gelefnd, the owner, has accomplished this tough task. This RepairPal Certified shop has a very experienced staff who continue to strive for the next level and stay up to date on the most current training available for these vehicles. They are equipped with dealership level tools and expertise that makes them a great dealer alternative for all your VW & Audi service and repairs. This focused service is well received by their customers. Our review of their most recent customers revealed a team of professionals who take care of their customers as well as their cars. They are described as flexible, efficient, fair, courteous, and honest. They back their work with a 15-month / 15,000-mile warranty for your peace of mind. Local shuttle service, rental cars, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
German Car Depot | Volkswagen, Audi, Mercedes Benz, BMW, Mini
Hollywood, FL 33020 USA
Auto Repair Experience
- Alan Gelafnd, Owner
- Established 1998
- 4 Auto Repair Mechanics on Staff
- 65 Years of Car Repair Experience
- Check Engine Light
- Collision Repair & Paint
- Muffler & Exhaust
- Oil Change & Lube
- Roadside Assistance
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Transmission Repair
- AAA Member Discount
- Car Pickup/Dropoff
- Child Friendly
- Early Bird Dropoff
- Extended/Evening Hours
- Loaner Car
- Open 24 Hours
- Open Saturday
- Rental Car
- Se Habla Espanol
- Senior Discount
- Service Guarantee
- Shopping Nearby
- Warranty Accepted
- Wireless Internet
Makes We Serve
Work was performed as requested.
Friendly service, quality work, knowledgeable staff.
Great customer service.
I recommend your shop to many people for many years.
My go to shop for my Volkswagen.
All went well.
German Car Depot is the 'anti-dealership'. Personal, caring, professional and FRIENDLY service - ALWAYS!
Friendly and helpful. Thank you.
They do stand behind their work.
I really appreciate it.
Great people, professional work done.
The work was perfect. I would come back if my car has any problems.
Overall good experience.
Everyone in shop is helpful and friendly. The repairs that are recommended for my car are always explained throughly.
Paid $1600 for repairs. The next day my car broke down on the way to work. Took it in again and they quoted me for vanos system and many other things on top of the $1600 I already paid. On top of that they told me they wouldn't be able to fix it and I would need to take it somewhere else. Took it to a BMW performance shop in Pompano and all that needed to be done was some calibration of the computer. Should change their name to Volkswagon/Audi depot.
There is a problem with the headlight that was replaced, but I was impressed that the shop made the effort to follow up. My issue could be as simple as a faulty bulb installed, or perhaps a larger wiring issue. I will take the car back to have them look at it.
As always, job done well. It's great to have a local shop that knows what they're doing.
Everyone super polite. With a lot of knowledge.
Professional and courteous. Honest and dependable work.
Good customer service and excellent job.
Friendly and prompt. Impressed because they followed up the day after to make sure I am happy with the service. Excellent customer service.
You guys are great, thanks for excellent service.
Always excellent service and fair treatment!!!
Excellent place to have your German car repaired.
Very honest and excellent quality of work!!
Great Service and People.
staff is great and are very helpful.
They always do good work! I appreciated that they are experts on Volkswagen and this I feel I can trust them.
Exceptional service! Both of my cars will be service through this shop.
Very reliable. Excellent service
It was my first visit , but I will definitely rely om them for my BMW issues.
Everything was perfect.
excellent service all around.
At German Car Depot, they are the experts and treat customers with respect and honesty.
bon service et gentillesse du personnel.
(Great Services and very kind staff)
I like the overall inspection with photos. This is a very friendly and accurate way to show the customer how is their car doing and what it needs.
Everything was great.
We took our VW Passat to German Car Depot for years before we moved to Germany. Five years later, we returned to Florida with our Audi Q5. German Car Depot is still our choice for service and repair. They are honest, fair, and have great mechanics! We will once again be loyal customers!
Great clean shop and service!
Very good experience.
When we picked up the car from the last repair it immediately started acting up as to the SRS and drivers seatbelt. They said to bring it back in when we did they wanted $401 to fix it..A seatbelt coupler. At the same time they said there was an 'oil leak' that was 'typical' on this year and model. that was going to be another 550.00. I have a white Stone driveway..there is no detectable 'oil leak' I refused both repairs and took the car back.
I'm so glad I found German car Depot, the work, the people, the shop are wonderful.
Everything was great.
Staff were all courteous, professional and attentive. In that regard my experience was excellent. However, the issues about which I brought the car in were not resolved, and a couple of points were overlooked despite my request they be addressed. The car had a rough idle which was worked on but remains exactly as it was with little result as to cause, apart from one or two suggestions. The car's main problem was a 1 year old battery which would discharge and be flat overnight. I purchased a new battery for installation, and also requested an analysis of the car's components to determine why the battery continually drained. The new battery is after a week or so, dead every morning, requiring a jump start. I was told that the original battery would be in the trunk of the car when returned to me (so I could exploit a rebate from purchase of new battery), but it was not. Basically, I have paid about $1000 to have the same car returned to me... That is very disappointing.
Service done in a timely and professional manner!
German Car Depot is always the best customer service, the repairs are fair and done quickly and correct and they have a Dachshund.
Would like to get car washed like they use to do when I got oil changes in the past.
All good. Thanks!
Honest repair shop
Everyone was professional and excellent.
Had alignment done.
I will be back, enjoying the service!
Everyone is very nice. Very honest work.
Tania and the entire staff were excellent, as always!
Great customer service.
Professional, knowledgeable and courteous.
Really nice people and professional shop.
Very helpful transparent and honest. I had checked a competitor and the experience at German Car Depot was much more customer focused.
Could not fix car radio so it was suggested I go to BMW dealer for repairs, had other work done as you suggested. will return for service
Good place to take your car, they know their stuff. They answer your questions, don't rush you and are helpful with ancillary needs like rentals. My one complaint is I live 35 miles away!
Good quality service.
Great service and saved lots of money from dealer prices.
Excellent service! Definitely will recommend your shop.
Work done in a timely manner.
Excellent customer service and professional mechanic work.
First used German Car Depot based on a co-worker's recommendation nine years ago and have enjoyed consistently good experiences since.
These guys really know their stuff!
Friendly. Waited for the vehicle to be repaired at the shop an they were fast.
As usual, excellent experience from start to finish. I am a long time and dedicated client.
Quality work and know what they're doing.
Great experience. Got what I needed done in a very reasonable amount of time.
I was anxious about the repair however the guys made me feel safe. I felt I could trust them.
Great people who were very fair with me. They fixed my VW CC right the first time for half the price other mechanics were asking.
An excellent repair shop if you own a Volkswagen, excellent service and customer support, the out of hours drop off and pickup option work perfectly for busy people or unplanned repairs. Repairs are are little bit pricey but the quality and great service.
The guys have always been awesome and I will always be taking my car back ever time it needs repairing.
One of the best places.
Excellent service as always. The follow up call from the owner is an example of great customer service.
The best around and my go-to!
Went in for a scheduled check up. The service was great and quick. Would definitely go back.
Only had an oil change but I'm more likely than not to use this shop for a repair just to really get a true gauge.
Overall good experience.
Lots of help.
Excellent service, fast repairs, amazing explanations, dealer quality without dealer prices. Richie and Tania were courteous, knowledgeable and helpful. Sebastian and the tech crew were experienced and fast with their expertise on the repairs!
This service center claims that their technicians are VW/Audi experts, and that they're dealership quality, but when I had my Audi serviced for an induction cleaning and oil change, they did not properly reset my ecu to read my oil level, and they also did not properly secure the underbody of my which completely was hanging lose, and was dragging. I then notice that all of my screws to secure it were missing, I had to take time and gas to drive back to them cause I don't live close to them, and they did not offer an explanation just a very weak apology and secured it, but can I trust them after such a novice mistake that could have been dangerous cause the underbody did come loose on the highway and could've completely come loose and maybe cause an accident or serious damage to my car or others on the highway.
I have been going to German Car Depot for over 10 years and have yet to have a bad experience.
Extremely expensive. They almost never have a loaner. Better of going with the Dealer. I was charged $700 for a fuel pump, never going there again.
Great communication from Richie & staff; dependable service, warranty back up, good online deals.
Excellent service from the desk to actual service.
I liked the service.
I felt rushed, and I don't believe they actually did certain services.
great service!!!!! Tanya is a very efficient person!!!!
Best VW shop in South Florida!
They fixed my car with a refurbished part which I had agreed to. But then the part failed which was out of their control. They replaced the part (4 hours labor) without charging me. On top of that they provided a loaner during the repair. I really appreciate the customer service they provided.
I referred my wife and she was pleased with the service.
The price was good the service was good but they did miss two items and could not fix the tire sensor said it was a dealer item.
Straight forward, honest, professional transaction.
Great job, great service!
Alan and his team were incredible. They handled all of the insurance go-between, provided me with a loaner car, saved my deductible and then still found a way to repair my ac!
Service is always very good.
Quality service performed by top-flight technicians at a fair price.
Top notch service, fair prices and quality repairs.
GCD has always been helpful and reasonable in dealing with me and my family, and the quality of the work provided more than passes muster.
Friendly staff, fair price, and I feel like they care for my car while its in their possession like it's their own.
Because as a woman i felt very comfortable that they provided me with an understandable explanation of my services.
Quality service, reasonable price.
Very honest people.
Outstanding customer awareness......kept all appts and promises.....price was very fair.....stand behind their work.
I have taken my car elsewhere and had nothing but problems. German Car Depot's pricing is reasonable and the work is excellent.
Service quote in detail before work is done. There are no big surprises. The service is excellent.
- High quality repair
- Guaranteed fair prices
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- Current expert training
- Warranty on repairs
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