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German Auto Specialists Inc.

1215 E Ridge Pike, Plymouth Meeting, PA 19462 Map & directions

Call Now: (484) 247-3351

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About German Auto Specialists Inc.

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
98
Tools & Equipment (?)
93
Customer Service (?)
91
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

German Auto Specialists Limited of Plymouth Meeting was established in 1981 by John Roberts and has grown into a true dealership alternative. This team of experienced professionals are specially training in handling your German car needs. John has made sure his crew is properly trained and equipped with the automotive tools and computer diagnostic equipment that are needed to make professional, fixed right the first time, service and repairs to your modern vehicle. The work done at this RepairPal Certified shop is backed by a 24-month / 24,000-mile warranty for your peace of mind. Part of our evaluation is an review of the shops most recent customers, GAS scored very high in the customer service department. This team was described as knowledgeable, helpful, professional, reasonable, and honest. For your convenience a local shuttle service, rental cars, and early bird drop off are available.

Message from the Shop

We are also well versed in the processes required for the mechanical restoration of classic and vintage Mercedes Benz cars.

Auto Makes We Service

Audi BMW Infiniti
Lexus Mercedes-Benz Mini
Porsche Volkswagen

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Smog/Emissions Testing
Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Car Wash Coffee Early Bird Dropoff Free Inspection
Gas/Diesel Heated Waiting Room Rental Car Service Guarantee
Shuttle Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews (29 total)

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German Auto Specialists Inc.
Verified Customer
May 23, 2014

They are very professional, knowledgeable and flexible on scheduling to get the car in when I need to.

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German Auto Specialists Inc.
Verified Customer
May 23, 2014

They scheduled me in very quickly and I didn't wait. I talked with the tech while he is working.

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German Auto Specialists Inc.
Verified Customer
May 23, 2014

They always do good work and never do anything unnecessary. Very nice and customer service is great and treated me well and I always go back.

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German Auto Specialists Inc.
Verified Customer
May 16, 2014

I thought the work was done fairly and as agreed. Confident and fair in price.

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German Auto Specialists Inc.
Verified Customer
May 15, 2014

They do a great job. They make suggestions if it's vital they tell you that. To me, this is good, other shops are there to make money, they don't do that, they are there for customer care. Their prices are fair especially for their work and effort they put into their job.

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German Auto Specialists Inc.
Verified Customer
May 09, 2014

I think they have good service and good quality of service. I am extremely satisfied with the service.

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German Auto Specialists Inc.
Verified Customer
May 08, 2014

I have been there going for 12 or 13 years. They work on my Mercedes and now my Porsche.

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German Auto Specialists Inc.
Verified Customer
May 06, 2014

They're fast, courteous, and reasonable.

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German Auto Specialists Inc.
Verified Customer
May 06, 2014

They have been my repair shop for twenty five years at least, I have been very pleased with their service. I am very pleased.

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German Auto Specialists Inc.
Verified Customer
May 02, 2014

They have excellent service.

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German Auto Specialists Inc.
Verified Customer
April 25, 2014

They do a good job. They are honest.

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German Auto Specialists Inc.
Verified Customer
April 24, 2014

Their service was excellent and was done in an expeditious and quick manner. The representative and service guys are very friendly.The service was good overall. I drove three thousand miles after they serviced my BMW and I had no problems.

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German Auto Specialists Inc.
Verified Customer
April 21, 2014

They did a good job and on time, just a little expensive.

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German Auto Specialists Inc.
Verified Customer
April 17, 2014

They are up front about the work and make great recommendations about the things I want to do with my car. Also, they explain things very well.

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German Auto Specialists Inc.
Verified Customer
April 15, 2014

Very helpful and professional. Skilled technicians.

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German Auto Specialists Inc.
Verified Customer
April 11, 2014

I have a 1991 BMW and old car, and they seem to have the key personnel who know the older cars and they have done an excellent job for me. The people are nice, you meet the mechanics face to face. They go above and beyond the customer needs. For instance they track everything. John Roberts procured a part for my car from Germany, he was able to get the part. Just trying to illustrate how they go above and beyond in their service.

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German Auto Specialists Inc.
Verified Customer
April 11, 2014

Nice prices and good quality service. Nice atmosphere.

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German Auto Specialists Inc.
Verified Customer
April 10, 2014

They did a good job, and took the time to explain the issues to me. They dedicated time to answer all of my questions, and I would recommend that they open on Saturdays just for the convenience of their customers.

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German Auto Specialists Inc.
Verified Customer
April 10, 2014

Very professional service, highly trained and capable technicians, listen very well to my needs, accommodated special needs. They worked until I was completely satisfied. Friendly overall and they took the time to explain the work that was being done. They went the extra mile.

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German Auto Specialists Inc.
Verified Customer
March 27, 2014

Good service, fair priced. They're friendly.

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German Auto Specialists Inc.
Verified Customer
March 12, 2014

They explained everything to me and gave me options for fixing it. They explained everything in detail. They gave me options saying this is what you need to do for fixing it.

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German Auto Specialists Inc.
Verified Customer
March 07, 2014

I was impressed with their quality of service, customer relations, and the overall appearance of their shop. The mechanic knows what to do.

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German Auto Specialists Inc.
Verified Customer
March 06, 2014

They couldn't be any nicer or do better work, and as always I am perfectly happy going there. I like the lady on the phone and everybody that works in the garage. You can't lose.

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German Auto Specialists Inc.
Verified Customer
March 04, 2014

They were very thorough, price is fair, knowledgeable in their field. They are very courteous.

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German Auto Specialists Inc.
Verified Customer
February 21, 2014

I trust them. Good service.

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German Auto Specialists Inc.
November 11, 2009

This repair shop is outstanding. My Benz was pampered during the service and I was always informed of the costs during the process. These folks are a pleasure to know and do business with.

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German Auto Specialists Inc.
March 28, 2009

After using Autohaus Schlosser in Reading, PA for the past 8 years, and having to wait 1-2 weeks on average to get my Mercedes back, I thought I would try German Auto Specialists since I work in Norristown. Wow!! What great speedy service. They did state inspection, new tie rods, brakes, had the front alignment done along with some other items and had the car back to me the same day!! My Dad is a retired Diesel mechanic and he was impressed by the amount of quality work they did in one day. Their labor rates are competitive to local area shops and they are well worth the price.

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German Auto Specialists Inc.
February 20, 2009

These guys are great. I went in with a bad door hinge. The owner tried to fix it and told me it was more of an auto body type of fix. He didn't charge me a dime and gave me some auto body shop referrals. I used one of them and was very pleased. Visit their site to find out more.

http://www.germanautospecialist.com/

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German Auto Specialists Inc.
August 30, 2008

These guys have been my trusted mechanics for about a decade. Honest and straightforward, I would recommend them to anyone. They've worked on my Porches, Mercedes and Audis.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(484) 247-3351

Auto Repair Experience

  1. John Roberts , Owner
  2. Established 1981
  3. 5 Auto Repair Mechanics on Staff
  4. 2 ASE Master Auto Technicians
  5. 33 Years of Car Repair Experience