Same experience as the other reviewer. What I originally took my car in to have repaired was not fixed instead G.A. focused on what I said "MAY" need replacing and decided to replace that part and some other parts in and around that area even though I wasn’t having a problem associated with that part or area nor was it the reason I took the car into them in the first place. The majority of those parts they replaced were Very Very EXPENSIVE (I asked for and got my replaced parts back and all looked brand new). After getting the car back and realizing they hadn't fixed the main problem I took the car back in and told them the original problem still existed. G.A. did a re-diagnoses and told me this would be a separate repair job from what they just did and emphasized they weren’t charging me for the re-diagonses and said it would be another large amount to fix (This was same issue I had originally taken the car in for that they didn’t fix). I took the car in to another mechanic about the original issue. They also said another part looked like it needed repaired,but come to find out from the other mechanic and after I'd looked up my info it actually had already been repaired and didn't need fixing! The other mechanic was very thorough and said there was still a problem in the area G.A. supposedly just fixed and have them re-fix it. I took the car back to G.A. and told them I had another mechanic look at the car and that they said the area they worked on still had a problem and it needed to be fixed. G.A. again made a point of emphasizing they weren't charging me for the diagnostics of this problem and said that this was a “new” problem which has nothing to do with the work they just but at the same time stated that they stand behind their work and they weren’t going to charge me. The second mechanic was more up front, honest, cheaper and explained the work and parts before replacing. When I asked G.A. why they replaced these parts when they looked like new G.A. just said they don’t always look at the condition of the parts if their in an area that is not easily accessed they automatically replace all the parts located in there. What a rip-off! Live and learn, I should have used the second shop, first! Advice, make sure you get everything YOU say about the problem down in writing, ask questions, and always ask for your replaced parts back.