Genin's Autocare

✓ RepairPal Certified
busymo@aol.com
3505 University Avenue
Madison, WI 53705 USA
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OPEN NOW
M
7:00am to 7:00pm
OPEN NOW
Th
7:00am to 7:00pm
M
7:00am to 7:00pm
F
7:00am to 7:00pm
T
7:00am to 7:00pm
S
7:00am to 4:00pm
W
7:00am to 7:00pm
Su
Closed
Call now:
(608) 535-5264
43 Verified Reviews

Auto Repair Experience

  • Rick Genin, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 68 Years of Car Repair Experience
RepairPal Scorecard

Genin's Auto Care has been providing the community of Madison with great quality auto repair since 1992. They operate under the motto "Anything we can do to help", this motto was demonstrated in our unbiased review of their recent customers. Words like honest, accommodating, reasonable, and knowledgeable were used to describe this RepairPal Certified team. Rick Genin, the owner, has assembled a team of highly qualified professionals who combine for over 95 years of experience fixing cars. This team makes sure to keep up with the latest industry technology by attending the ongoing training needed to make accurate, professional repairs to your modern vehicles. An investment has been made in some of the best automotive tools and computer diagnostic equipment to perform a wide range of repairs. These repairs range from advanced computer diagnosis and repairs to tires and wheel alignments. They back their work with a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, early bird drop off, Saturday hours, and a clean comfortable waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Rick Genin, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 68 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Wireless Internet

Affiliations

  • ASA
  • NAPA
  • iATN

Message from the Shop

We are a 6 bay Napa Auto Care Center, AAA Approved Repair & Repair Pal Certified Repairer.
We have a 2 year/ 24 months Nation Wide Warranty.
We are a available 6 days a week.
Make your appointment now or email Rick at busymo@aol.com.

Thank you!

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

43 Verified Reviews
by - Verified Customer October 05, 2016

Outstanding.

by October 03, 2016

Competent and friendly staff.

by - Verified Customer September 28, 2016

Helpful, friendly, efficient and reliable. Well established shop so competence is assumed. Did some extras at no charge too.

by September 23, 2016

Great.

by - Verified Customer September 23, 2016

Went the extra mile.

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by September 22, 2016

The are honest, fast, and friendly. They are a fair price. I highly recommend them :)

by - Verified Customer September 21, 2016

Under warranty, I had the shop fix something they had fixed before because somehow it broke again. They tried to charge me extra for various things that were repeated (and under warranty) and I had to watch my step and question every part of the way. I felt like I was not trusted and that they did not want to stand behind their work and honor the warranty, but begrudgingly they (kind of) did. Of course they found something else wrong to fix and charge me for so they could at least get something out of me. No way I would ever recommend. Also, prices are extremely high. Another shop quoted me at 40% lower cost to fix. And the warranty gives the option of getting the cost of the botched repair back. However, by time they called me to confirm what was wrong with it, they had already taken apart half my exhaust and started replacing pieces, so I had no choice in the matter. Ridiculous.

by - Verified Customer September 15, 2016

Good communication and service

by - Verified Customer September 12, 2016

Friendly staff and not ripping off.

by - Verified Customer September 12, 2016

I started going to Genin's when we moved to Madison because it was close and convenient. I will continue to go there because they do a great job, and most importantly, I feel they are honest and I trust them to provide excellent service without trying to sell you services you don't need.

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by - Verified Customer September 09, 2016

Timely fix, quality work, friendly staff.

by - Verified Customer September 08, 2016

I had a flat tire. I left the tire and it was repaired within an hour. That is excellent service.

by September 08, 2016

Prices seem quite steep for standard items like cabin air filters, etc.

by - Verified Customer September 07, 2016

Great service.

by - Verified Customer September 07, 2016

Have used for last 20 years for convenient service. Fair price and fast service for a smaller shop

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by - Verified Customer May 23, 2016

Helpful knowledgeable and timely

by - Verified Customer May 20, 2016

Work was performed as specified and finished in a timely manner.

by March 08, 2014

They work on a Saturday and are accommodating. They have great customer service.

by - Verified Customer March 08, 2014

I have worked with them for many years. I used to work at a repair shop so I know that their work is good. They are honest. They give free loaners.

by - Verified Customer March 06, 2014

I'm satisfied and they did everything correctly.

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by March 05, 2014

His work is good. His prices are reasonable. He is nice to deal with.

by - Verified Customer March 05, 2014

They kind of were expensive but they got it done in a timely manner and they did what they said they were going to do.

by March 04, 2014

They are very knowledgeable. They are very personable. They bend over backwards for you.

by - Verified Customer March 04, 2014

They are good, honest workers.

by - Verified Customer March 04, 2014

They have good quality service. They are friendly with good customer service.

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by February 28, 2014

They are an outstanding service provider.

by February 28, 2014

Their customer service is wonderful. They are timely and reliable.

by - Verified Customer February 27, 2014

Quick service and a convenient location. Reasonable prices.

by February 24, 2014

I think they are honest. They provide a good service. They are smart.

by - Verified Customer February 24, 2014

Very accommodating and do a good job. If something is not wrong, they are honest about it. They look at it and don't charge and charge you. Things are done in a timely manner.

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by - Verified Customer February 22, 2014

It is great service, the employees are great and know what they are doing. After each service, they give you a list of stuff on your car, for immediate attention. It's a family business. They're great in customer service and keep you informed every step of the way.

by - Verified Customer February 21, 2014

They are very honest and I trust what I do is right for the car. They do a good job whenever they do it.

by - Verified Customer February 21, 2014

They were the only ones to get me in and when I couldn't start my car, they had their shop opened longer. My car was running and couldn't turn it off. Someone stayed past business hours to help my vehicle. After I went there my car still needed work. I am leery that something is wrong with it.

by - Verified Customer February 05, 2014

Dependable and knowledgeable service. Handy location.

by - Verified Customer February 01, 2014

They are always very friendly, thorough and don't try to tell you there are things wrong with you car that really aren't.

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by - Verified Customer January 10, 2014

I can make a #10 recommendation about Genins to my friends (and do) because I've been a customer for many years and would make such a recommendation with the greatest of confidence that none would be disappointed.

by - Verified Customer December 13, 2013

Genin's fixed my car.

by - Verified Customer November 20, 2013

Can count on a good job.

by - Verified Customer November 15, 2013

They are always courteous and respectful. They never talk down to me or try to sell me services I don't need.

by - Verified Customer October 10, 2013

I know that I can trust Randy Genin--when he tells me what is wrong with my car, it makes sense and his repair explanation also seems reasonable.

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