Genin's Autocare
3505 University Avenue
Madison, WI 53705 USA
View map and get directions
7:00am to 7:00pm
7:00am to 7:00pm
7:00am to 7:00pm
7:00am to 7:00pm
7:00am to 7:00pm
8:00am to 3:30pm
7:00am to 7:00pm
Call now:
(608) 535-5264
76 Verified Reviews

Auto Repair Experience

  • Rick Genin, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 68 Years of Car Repair Experience
RepairPal Scorecard

Genin's Auto Care has been providing the community of Madison with great quality auto repair since 1992. They operate under the motto "Anything we can do to help", this motto was demonstrated in our unbiased review of their recent customers. Words like honest, accommodating, reasonable, and knowledgeable were used to describe this RepairPal Certified team. Rick Genin, the owner, has assembled a team of highly qualified professionals who combine for over 95 years of experience fixing cars. This team makes sure to keep up with the latest industry technology by attending the ongoing training needed to make accurate, professional repairs to your modern vehicles. An investment has been made in some of the best automotive tools and computer diagnostic equipment to perform a wide range of repairs. These repairs range from advanced computer diagnosis and repairs to tires and wheel alignments. They back their work with a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, early bird drop off, Saturday hours, and a clean comfortable waiting area with wireless Internet are all available for your convenience.


Auto Repair Experience

  • Rick Genin, Owner
  • Established 1992
  • 4 Auto Repair Mechanics on Staff
  • 68 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Roadside Assistance
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Windshield/Glass


  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Open Saturday
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Towing
  • Warranty Accepted
  • Wireless Internet


  • ASA
  • NAPA
  • iATN

Message from the Shop

We are a 6 bay Napa Auto Care Center, AAA Approved Repair & Repair Pal Certified Repairer.
We have a 2 year/ 24 months Nation Wide Warranty.
We are a available 6 days a week.
Make your appointment now or email Rick at

Thank you!

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Overall Rating

67 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer February 23, 2017

Ray is the best!

by - Verified Customer February 22, 2017

I would definitely recommend this shop.

by - Verified Customer February 08, 2017

They were polite, and the work was very good quality! My only complaint was that it seemed more expensive than expected (oil change was a fair price, but minor work ended up costing a lot).

by - Verified Customer January 30, 2017

Good, solid repair shop.

by - Verified Customer January 31, 2017

Great personalities with everyone there!

Show more reviews
by - Verified Customer January 25, 2017

Our most recent experience involved the shop's investigation of a power steering problem and then a series of follow-up discussions about estimates for future work on related problems. We greatly appreciated the expertise and patience with which the people at the shop explained the nature of the problems and took the time to give us detailed estimates. There was absolutely no pressure to have the estimated work performed. In all, our experience was excellent.

by - Verified Customer January 31, 2017

Always good!

by - Verified Customer January 12, 2017

Referred by a friend and we're very happy with our first experience. Honest about what actually needed to be repaired and what could wait. Refreshing! Very different from local Ford dealer.

by - Verified Customer January 17, 2017


by - Verified Customer January 19, 2017

Good work. Have been very satisfied with Genin's for a number of years.

Show more reviews
by - Verified Customer January 16, 2017

Excellent work at fair prices, and friendly staff.

by - Verified Customer January 12, 2017

Great people and service.

by - Verified Customer December 29, 2016

I had a great experience getting my car serviced here! Everyone was very helpful and explained exactly what was going on with my car. I will continue to take my car to Genin's Autocare.

by - Verified Customer January 03, 2017

It was good.

by - Verified Customer December 20, 2016

My auto care was very well done. The people were all very understanding and showed much care in helping me fix my car.

Show more reviews
by - Verified Customer December 19, 2016

I appreciate the friendly service and the desire to please the customer.

by - Verified Customer December 21, 2016

Satisfied. Likely to use this place again.

by - Verified Customer December 15, 2016

I dropped my car off at 9am, but all other cars that were towed in throughout the day got serviced instead. I had to call multiple times for updates and eventually had to come back the following day. I understand they were busy, but it was annoying to be forgotten since I called ahead and asked if they'd have time for me that day.

by - Verified Customer December 13, 2016

Always friendly, reliable, trustworthy, and competent. Highly recommended.

by - Verified Customer November 08, 2016

I've been taking my cars to Genins for quite a while; I will continue to do so.

Show more reviews
by - Verified Customer November 17, 2016

Outstanding services.

by - Verified Customer October 31, 2016


by - Verified Customer November 22, 2016

Always feel I've made the right decision to have Genin's Autocare work on my car.

by - Verified Customer November 07, 2016

After checking the air pressure in my tires, a nail was found in one of them. They put in air and said I return for a patch and I didn't need a new tire. I did return and waited a short time for the patch to be applied.

by - Verified Customer November 17, 2016

Friendly and informative Service Manager!

Show more reviews
by - Verified Customer November 01, 2016

I am a long time customer of the shop and value their service, friendliness, and honesty. I often highly recommend this shop to other people.

by - Verified Customer November 17, 2016

As always, Genin's did a great job with my car. It had something go wrong and they were able to get me in right away and get it fixed the same day!

by - Verified Customer October 05, 2016


by October 03, 2016

Competent and friendly staff.

by - Verified Customer September 28, 2016

Helpful, friendly, efficient and reliable. Well established shop so competence is assumed. Did some extras at no charge too.

Show more reviews
by September 23, 2016


by - Verified Customer September 23, 2016

Went the extra mile.

by September 22, 2016

The are honest, fast, and friendly. They are a fair price. I highly recommend them :)

by - Verified Customer September 21, 2016

Under warranty, I had the shop fix something they had fixed before because somehow it broke again. They tried to charge me extra for various things that were repeated (and under warranty) and I had to watch my step and question every part of the way. I felt like I was not trusted and that they did not want to stand behind their work and honor the warranty, but begrudgingly they (kind of) did. Of course they found something else wrong to fix and charge me for so they could at least get something out of me. No way I would ever recommend. Also, prices are extremely high. Another shop quoted me at 40% lower cost to fix. And the warranty gives the option of getting the cost of the botched repair back. However, by time they called me to confirm what was wrong with it, they had already taken apart half my exhaust and started replacing pieces, so I had no choice in the matter. Ridiculous.

by - Verified Customer September 15, 2016

Good communication and service

Show more reviews
by - Verified Customer September 12, 2016

Friendly staff and not ripping off.

by - Verified Customer September 12, 2016

I started going to Genin's when we moved to Madison because it was close and convenient. I will continue to go there because they do a great job, and most importantly, I feel they are honest and I trust them to provide excellent service without trying to sell you services you don't need.

by - Verified Customer September 09, 2016

Timely fix, quality work, friendly staff.

by - Verified Customer September 08, 2016

I had a flat tire. I left the tire and it was repaired within an hour. That is excellent service.

by September 08, 2016

Prices seem quite steep for standard items like cabin air filters, etc.

Show more reviews
by - Verified Customer September 07, 2016

Great service.

by - Verified Customer September 07, 2016

Have used for last 20 years for convenient service. Fair price and fast service for a smaller shop

by - Verified Customer May 23, 2016

Helpful knowledgeable and timely

by - Verified Customer May 20, 2016

Work was performed as specified and finished in a timely manner.

by March 08, 2014

They work on a Saturday and are accommodating. They have great customer service.

Show more reviews
by - Verified Customer March 08, 2014

I have worked with them for many years. I used to work at a repair shop so I know that their work is good. They are honest. They give free loaners.

by - Verified Customer March 06, 2014

I'm satisfied and they did everything correctly.

by March 05, 2014

His work is good. His prices are reasonable. He is nice to deal with.

by - Verified Customer March 05, 2014

They kind of were expensive but they got it done in a timely manner and they did what they said they were going to do.

by March 04, 2014

They are very knowledgeable. They are very personable. They bend over backwards for you.

Show more reviews
by - Verified Customer March 04, 2014

They are good, honest workers.

by - Verified Customer March 04, 2014

They have good quality service. They are friendly with good customer service.

by February 28, 2014

They are an outstanding service provider.

by February 28, 2014

Their customer service is wonderful. They are timely and reliable.

by - Verified Customer February 27, 2014

Quick service and a convenient location. Reasonable prices.

Show more reviews
by February 24, 2014

I think they are honest. They provide a good service. They are smart.

by - Verified Customer February 24, 2014

Very accommodating and do a good job. If something is not wrong, they are honest about it. They look at it and don't charge and charge you. Things are done in a timely manner.

by - Verified Customer February 22, 2014

It is great service, the employees are great and know what they are doing. After each service, they give you a list of stuff on your car, for immediate attention. It's a family business. They're great in customer service and keep you informed every step of the way.

by - Verified Customer February 21, 2014

They are very honest and I trust what I do is right for the car. They do a good job whenever they do it.

by - Verified Customer February 21, 2014

They were the only ones to get me in and when I couldn't start my car, they had their shop opened longer. My car was running and couldn't turn it off. Someone stayed past business hours to help my vehicle. After I went there my car still needed work. I am leery that something is wrong with it.

Show more reviews
by - Verified Customer February 05, 2014

Dependable and knowledgeable service. Handy location.

by - Verified Customer February 01, 2014

They are always very friendly, thorough and don't try to tell you there are things wrong with you car that really aren't.

by - Verified Customer January 10, 2014

I can make a #10 recommendation about Genins to my friends (and do) because I've been a customer for many years and would make such a recommendation with the greatest of confidence that none would be disappointed.

by - Verified Customer December 13, 2013

Genin's fixed my car.

by - Verified Customer November 20, 2013

Can count on a good job.

Show more reviews
by - Verified Customer November 15, 2013

They are always courteous and respectful. They never talk down to me or try to sell me services I don't need.

by - Verified Customer October 10, 2013

I know that I can trust Randy Genin--when he tells me what is wrong with my car, it makes sense and his repair explanation also seems reasonable.

9 verified customers did not leave comments but provided these ratings:
by Frank, Mike, Andy, Dan, Jamesand 1 other verified reviewer
by Mark, Nickand 1 other verified reviewer
Get Directions to Genin's Autocare
We certify the best mechanics so everyone can get quality auto repair at fair prices.
  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service
For Shop Owners