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Gearheads Auto Service

4050 State Road, Cuyahoga Falls, OH 44223 Map & directions

Call Now: (330) 791-3042

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About Gearheads Auto Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
90
Tools & Equipment (?)
96
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Gearheads is a highly qualified customer friendly repair facility. Our unbiased survey of their recent customers showed they really know how to take care of their customers with honesty and integrity. This RepairPal Certified shop makes a great effort to explain repairs to their customers in a way that is understandable. They employ a team of individuals who are formally trained and equip them with some of the best automotive tools and and computer diagnostic equipment available to help ensure that accurate & professional repairs are performed. These repairs range from performance upgrades & check engine light diagnosis to factory scheduled maintenance services and are backed by a 12-month / 12,000-mile warranty. Local shuttle service, rental cars, early bird drop off, and a very clean comfortable waiting area with wireless Internet are available for your convenience.

Message from the Shop

At Gearheads, our mission is to give our customers excellent value for their investment. We deliver the highest quality repair possible in an efficient timely manner. We believe in honesty integrity and 100 percent customer satisfaction.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saab Saturn
Scion Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Transmission Repair

Amenities

Child Friendly Coffee Early Bird Dropoff Heated Waiting Room
Parts/Accessories Rental Car Service Guarantee Warranty Accepted
Wireless Internet

Customer Reviews 25 verified reviews

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Gearheads Auto Service
Verified Customer
February 24, 2014

I have known them for years. I have worked with both of them. I am satisfied with what they have done.

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Gearheads Auto Service
Verified Customer
February 24, 2014

I think they did a good job, they are nice and I trust them.

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Gearheads Auto Service
Verified Customer
February 21, 2014

They were very friendly and showed me what they were going to do. They were very nice and very professional.

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Gearheads Auto Service
Verified Customer
February 20, 2014

This is the second time I've went to them and they are very professional and know what they are doing, they also have no waiting time and you don't have to schedule an appointment to get your car in.

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Gearheads Auto Service
Verified Customer
February 20, 2014

They took good care of me. They're very good with their pricing. They go over the car and are very good at diagnosing future repairs.

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Gearheads Auto Service
Verified Customer
February 14, 2014

They are very trustworthy and I have gone to Gearheads for a number of years and I am very pleased in all the work that they do on all of our vehicles.

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Gearheads Auto Service
Verified Customer
February 14, 2014

I have dealt with them on many occasions and I have always been happy. I have always been satisfied every time I bring my vehicle there.

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Gearheads Auto Service
Verified Customer
February 13, 2014

I recommend them quite often. The quality of work, honesty and dependability is great. I don't feel they try to rip me off they get the work done in a timely manner, and they seem to understand some of the other vehicles I have.

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Gearheads Auto Service
Verified Customer
February 11, 2014

They did what they said and were actually cheaper and got it done.

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Gearheads Auto Service
Verified Customer
February 11, 2014

I thought the quality of service and the price was very good.

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Gearheads Auto Service
Verified Customer
February 07, 2014

I would go in there and they would squeeze me in the same day. The repairs are done right the first time. I go in and they say they'll fix it. They're good people, honest, and friendly.

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Gearheads Auto Service
Verified Customer
February 04, 2014

They are very knowledgeable and knew exactly what course to take, nothing bad to report and I'm going to continue to go there.

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Gearheads Auto Service
Verified Customer
January 31, 2014

Excellent service. The people are nice, the work is cheap, and the employees are loyal.

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Gearheads Auto Service
Verified Customer
January 31, 2014

Friendly service and very knowledgeable. A great company and nothing but a good experience.

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Gearheads Auto Service
Verified Customer
January 29, 2014

Service was done right, price didn't change. It was close to where I work.

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Gearheads Auto Service
Verified Customer
January 29, 2014

I like them because of the service they provide, and their friendly attitude. They take their time to explain what work needs to be done.

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Gearheads Auto Service
Verified Customer
January 20, 2014

They explained every step of every repair I've ever had, and I have never had any problems with any of the three cars I've bought from them. They have a huge wealth of knowledge and they aren't afraid to learn new things.

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Gearheads Auto Service
Verified Customer
January 15, 2014

The service there was genuine and spot on, they treated me like family, they worked together as a team, and even contacted me on how much each thing would cost, how the work would be done, how they would do it, and how many times they installed it on other cars.

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Gearheads Auto Service
Verified Customer
January 13, 2014

They are honest and they will tell you what exactly is wrong with the car. Before they start to work on it they'll call you and let you know. I have known the man for fifteen years. Just top quality and I trust them very much.

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Gearheads Auto Service
Verified Customer
January 08, 2014

They provide good service at a good price and are pretty knowledgeable. They also look for alternative suggestions and are pretty good in giving time lines for repairs if pretty urgent. I like that.

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Gearheads Auto Service
Verified Customer
January 07, 2014

When I went in there, there was no one else there. They kept me there for over an hour when they said they would be right with me, and just for a diagnostic they charged me 40 dollars and on top of that they quoted me 1200 dollars on other repairs. I went to another shop and they quoted me 500 dollars for the same repairs.

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Reply from Gearheads Auto Service -  GearheadsAutoServiceMarch 12, 2014 10:33

Hello Trisha, sorry you had to wait for service. That day, you were the only one in the waiting room, we had a shop full of cars but still stopped to check your car. Our notes showed you had quite a bit of collision damage to the front suspension as well as many worn suspension parts and worn tires. I hope the other shop repaired your car properly and it's safe to drive. If you would like us to check that the damage was repaired safely, we would be glad to at no additional charge.

Gearheads Auto Service
Verified Customer
January 03, 2014

They are great on service, very understanding, knowledgeable and honest, plus they have reasonable rates. I enjoy the experience, I go there with my Jaguar and they don't charge too much.

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Gearheads Auto Service
Verified Customer
January 02, 2014

I've been dealing with Gearheads for about 3 years and I have never had a problem, they only charge me for work needing to be done. Those guys are top notch, I even went up there today to look at cars since I am thinking of buying another car from them.

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2 verified customers did not leave comments but provided these ratings:

(2) by 2 verified reviewers
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(330) 791-3042

Auto Repair Experience

  1. Nick Morabito, Owner
  2. Established 2007
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 29 Years of Car Repair Experience