Gateway Auto Service has been serving the local community since 1994. The shop on N. Elizabeth Street features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “friendly”, “honest”, “prompt”, and “helpful”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.
Gateway Auto Service #2
Chicago, IL 60607 USA
Auto Repair Experience
- Shadi Qattawi, Owner
- Established 1998
- 4 Auto Repair Mechanics on Staff
- 116 Years of Car Repair Experience
- Check Engine Light
- Classic Car Repair/Restoration
- Collision Repair & Paint
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- Vehicle Detailing
- Car Wash
- Child Friendly
- Early Bird Dropoff
- Heated Waiting Room
- Military Discount
- Open Saturday
- Rental Car
- Se Habla Espanol
- Senior Discount
- Service Guarantee
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
After 14 miles after leaving the shop my transmission blew after they had been working on it all day.
They did a good job on my car and at a reasonable price. I didn't have any problems, Shadi is great.
I wasn't happy. A year ago I took my car into the shop to get fixed and I ended paying for a part that was recalled and to this day, they have not been fixed or the part replaced. Nobody has gotten in touch with me about the part and I paid a lot of money to get this fixed. The main issue was fixed but this part that got recalled never got resolved. I am getting frustrated just thinking about it.
It was a good place to get my car serviced. They had fast service and the price was fair. I just wanna add that they're the best in town.
They were fast and honest.
They were really friendly, they got the work done, and it was affordable.
They repaired my car, and they let me know what was wrong with it. That was all I needed to know.
They're really good to go to if your're in the area but in my opinion I feel they are expensive. Usually for a tire patch they charged me forty dollars when they are usually twenty dollars.
I took my car to a dealership and they failed to fix it. I took it to Gateway and they fixed the problem. They were really courteous. The time frame that they gave me was accurate. What they quoted me was the actual amount at the end.
They were very helpful. They were very nice. They promptly told me when the car was ready, after it had been fixed. When I picked it up, it had a rose for my wife. Their customer satisfaction is very good.
The mechanic is a friend of mine, so I trust him. I thought the facility was very inviting, and the people were very nice. They took good care of me.
They did good work, and they had fair prices. One of my cousins brings his car there all the time, and he had nothing but good things to say about them.
They were great, they fixed my vehicle and they have great customer service.
I just thought they were a little pricey, the work was done asap and they did do a good job.
It's hard to find another auto repair shop like it, he is a nice guy.
Good service. It was on time. They are very respectful.
They are very knowledgeable and friendly. They are fast. There isn't a crazy wait time. Their prices are fair.
Very friendly, very prompt, and very precise and great all around.
They did a very good job. They are not in the most convenient location but they are good.
The service that they provided to my vehicle was not accurate.
I love, love the guys there. They’re nice and honest. The only reason I didn't give them a 10 is that they originally told that the price was sixty-five dollars and they even wrote it down on a card and they charged me seventy-five dollars. I did like the fact that, they told me when it was going to be done and they did in fact have it done. It's nice to know that they are living up to their standards and following through with what they say to their customers.
I have taken my car in four times for the same problem and it still is not fixed.
I thought the service was well done. The service representative that I worked with did a great job and delivered as promised.
They want to sell you as much car parts and services hours as possible.
I thought it was great service but I think that it was a little pricey.
They were extremely helpful and they have great customer service.
Their service was pretty good. It was timely.
It is just not conveniently located to where I live or work. It was recommended to me.
The level of care and the employees and owner are perfect.
When I brought the car in, I told them the interior was spotless. Auto places tend to have their mechanics get in there and fill it with grease. I requested that they put something over the seats. The owner said that they didn't have a problem with that. He said they know what they are doing. I opened the door to get in and there was a black oil stain on the seat. When I told him that he said "It didn't come from us." He tried to insult me by saying that they didn't do it. It didn't come from me. I was dressed in a business suit and headed to work.
They were honest, quick, reliable and the price was reasonable.They were great.
Their customer service and personal attention is better than other places I have been to.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service