Gateway Auto Service #1

(773) 974-9544
24 Verified Reviews

8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm
8:00am to 6:00pm


2057 W Division St
Chicago, IL 60622 USA


  • Shadi Qattawi, Owner
  • Established 1994
  • 2 Auto Repair Mechanics on Staff
  • 55 Years of Car Repair Experience

Gateway Auto Service #1 Reviews


24 Verified Reviews
5 stars
4 stars
3 stars
2 stars
1 star
by - Verified Customer December 29, 2015

The guy that runs it is fantastic they have great customer service. They let you know things that really need to be done versus stuff that you can get by with and they do quick work.

by - Verified Customer December 27, 2015

They seem to do a good job and seem to be honest. They are close to my house.

by December 19, 2015

The service performed was done very well it was done in a timely manner, I couldn't be happier and the price was right.

by - Verified Customer December 10, 2015

I like the service. They got my car in and out. They found the problem and the fixed it. I was able to get right back on the road. They were very courteous. They informed me of everything. I just liked the service.

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by December 08, 2015

They have always been reliable and fast. The people are friendly. I feel like I can trust them.

by - Verified Customer November 29, 2015

The service was fine. They were pretty responsive. It took 3 weeks and another company said it would take 2 days.

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by - Verified Customer November 27, 2015

They are a very friendly crew I live right next door. Steve is very accommodating and they are always willing to help.

by November 21, 2015

They are fast and they provide good service.

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by - Verified Customer November 12, 2015

They have the office phones forwarded to their cell phones. I called late at night and they called me back to make sure they could get my car up and running.

by - Verified Customer November 07, 2015

When they replaced the door mirror, they didn't replace a piece of the indoor panel. They had to remove the bumper or something. I don't know if that effected the thing that holds the windsheild washer fluid. I just won't take it back there again. They were supposed to fix the headlight. They said that there was a part that they had to get and it never got fixed. I am working with only 1 headlight.

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by - Verified Customer November 05, 2015

It was a welcoming experience. They do good quality work, they are very professional, and they have great customer service. I trust them, which is what you want in the auto industry.

by November 03, 2015

I just think they offer quality service and they are kind people.

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by - Verified Customer October 30, 2015

The guy who was the tech manager, Steve, was very awesome. He didn't take advantage of me. It was a lot cheaper than what I thought it would be. I think it is a really honest place. I will take my car back there.

by October 28, 2015

They do good quality work, but they are very expensive.

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by October 23, 2015

It's very convenient, close and good service.

by - Verified Customer October 16, 2015

I think they are really great they are super convenient and they are friendly people.

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by - Verified Customer October 11, 2015

They’re really nice reliable guys. I feel like they give me smart advice with my car problems and that the advice they give me isn’t trying to upgrade the issues going on with my car. I feel like they are giving me the most honest advice, not trying to make extra money off me. This job is just really great, the owner is great and everyone that works there is great.

by - Verified Customer October 06, 2015

It went very well, the owner is very nice and was upfront about everything.

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by September 17, 2015

I took my vehicle there to be looked at and I was given a quote for replacing a certain part and then I went to another auto body shop and they didn't need to replace the part, they just needed to tighten a few bolts. I would have liked Gateway to have seen that instead of replacing the part.

by September 13, 2015

They know what my car needs and they take it in as fast as they can.

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by - Verified Customer August 31, 2015

They have been very good and reasonable. The person was very honest and I have been pleased with the service. It is close to my home and I have been very satisfied.

by - Verified Customer August 29, 2015

They have great service, they are easy to talk to, and they explained what they were going to do before they started the work. The cost was average and they got the car finished in the time they said they would.

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by - Verified Customer August 26, 2015

I like the quick service.

by - Verified Customer August 22, 2015

They did a great job and they were very quick in turning around my emergency. They are not open on Sunday though. I had another problem about a week later and they ended up quoting me a really high price so I ended up going somewhere else.

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RepairPal Scorecard


Gateway Auto Service has been serving the local community since 1994. The W. Division location features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “reliable”, “friendly”, “honest”, “awesome”, and “accommodating”. A local shuttle service, rental cars, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are available for your convenience.



  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
+ More


  • Early Bird Dropoff
  • Military Discount
  • Open Saturday
  • Rental Car
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More


  • NAPA
  • iATN


Gateway Auto Service, with three convenient Chicago locations, is legendary for providing the best full service auto care in the Chicago land area. Gateway is dedicated to quality service and a level of professionalism unsurpassed in the industry; Chicago auto repair done right.

At Gateway Auto Service, state-of-the-art equipment, factory-trained, and expert technicians, and pride in customer satisfaction come together to provide you Complete Automotive Service – right down to the comfortable waiting area provided especially for you our valued customer!


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  • Volkswagen
  • Volvo
+ More
Questions Answered by Gateway Auto Service #1
low idle maybe 500 rpm not sure why? car h...
More likely the exhaust is the cost of the low idle. Would be more than happy to help you in our division location 2057 West Division. 773-342-7105
I am not very sure we have to open it up and look what's needed inside when you take the timing chain off give and take roughly I will say 1200 - 1500. Definitely I would recommend to bring the car in to confirm if you have the timing chain or timing belt does make different

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