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Gabriel's Automotive & Towing

13654 Central Ave, Chino, CA 91710 Map & directions

Call Now: (909) 895-3251

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About Gabriel's Automotive & Towing

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
89
Technical Ability (?)
83
Tools & Equipment (?)
87
Customer Service (?)
95
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Gabriel's Automotive was established in 1990 by Gabriel Martinez. He leads a well established crew of 5 technicians and 2 service advisors. We found this Certified Shop has made the investment in training of it's technicians and services advisors. They have high quality tools and computer diagnostic equipment available to professionally repair your late model computer controlled vehicle. A 12 month/12,000 mile parts and labor warranty is offered on most repairs. Saturday hours, shuttle service, wireless internet, and early bird drop off are available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Oil Change & Lube Roadside Assistance
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Early Bird Dropoff
Open Saturday Parts/Accessories Se Habla Espanol Senior Discount
Service Guarantee Shopping Nearby Shuttle Towing
Wireless Internet

Customer Reviews 11 verified reviews (12 total)

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Gabriel's Automotive & Towing
Verified Customer
May 14, 2013

I had my AC serviced. They did a great job and I would go back.

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Gabriel's Automotive & Towing
Verified Customer
May 08, 2013

The overall quality of the service is great and the owner and front office staff is very friendly and knowledgeable. However, another mechanic we use offers us "little extras" like a car wash, complimentary movie tickets, sees candy, which really shows how much I am valued as a customer. When we drain the checkbook after getting the car repaired, those small tokens make a painful experience a bit more bearable and make us more likely to come back next time.

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Gabriel's Automotive & Towing
Verified Customer
May 04, 2013

They are efficient with the time. Going to the shop and back is very reasonable.

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Gabriel's Automotive & Towing
Verified Customer
April 30, 2013

Even though I had the service and paid over 1000 dollars, I'm still having the same symptoms of it being broken. Also, they recommended after it was supposed to be fixed to come back another time to fix something.

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Gabriel's Automotive & Towing
Verified Customer
April 29, 2013

The quality of work is outstanding. I've never had to go back for a recall or to repair their work. It was quite expensive but I realize that's not him its just the going rate. If it was him, I would not go back.

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Gabriel's Automotive & Towing
Verified Customer
April 25, 2013

I always give good service there. It's always ready when they say it will be ready and they will give you a ride home.

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Gabriel's Automotive & Towing
Verified Customer
April 23, 2013

The service was very good. They were very attentive there, and their prices are good.

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Gabriel's Automotive & Towing
Verified Customer
April 17, 2013

Family oriented, great prices, excellent service, and no price gauging.

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Gabriel's Automotive & Towing
Verified Customer
April 10, 2013

I found Gabriel's to be fair. The price was what they say it is going to be. The repairs were done according to what they said they were going to do. It was clean and it was finished when they said it would be. The manner that they have, the person behind the desk is usually the person working on it, but he still is clean as if he didn't work on it. I can tell that he takes pride in himself and in his business. Everything seemed to be neat. Even the floor was clean. Like if you go into Pep Boys, the floor is covered in oil or dust around. I noticed at Gabrielle's, when they finish the repair they mop it, sweep it, and show you all the parts from your car that they talked about. They roll it up to you on a tray, and ask if you want your part.

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Gabriel's Automotive & Towing
Verified Customer
April 03, 2013

ONLY PLACE TO GO! If you are looking for a new place or thing you already have a great place, you dont. Gabriel's has been as loyal as possible to me for years. I have an expensive to repair BMW, and they do the best work, and the lowest prices. Gabriel is a great, great guy too. Whole staff is.

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Gabriel's Automotive & Towing
Verified Customer
March 12, 2013

A reliable auto repair shop. I have taken many of my vehicles and I will recommend to anyone. The free towing is a great service. There are on my speed dial list for all emergencies.

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Gabriel's Automotive & Towing
September 30, 2010

I had major service done on my BMW. They let me use one of their vehicles. they were honest & up front about everything. I recommend them to all my friends. They were awsome!

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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 4:00pm
Sun:CLOSED
Call Now:

(909) 895-3251

Auto Repair Experience

  1. Gabriel Martinez, Owner
  2. Established 1990
  3. 5 Auto Repair Mechanics on Staff
  4. 77 Years of Car Repair Experience
  5. 1 ASE Master Auto Technicians