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Frost Transmission, Inc

225 West Grand Avenue, Rainbow City, AL 35906 Map & directions

Call Now: (256) 287-5225

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About Frost Transmission, Inc

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
93
Tools & Equipment (?)
92
Customer Service (?)
91
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Frost Transmissions opened in 1960 to provide expert transmission service to the residents of Etowah County, over 50 years and 3 generations later they are doing still doing just that. This RepairPal Certified shop was found to have a commitment to customer service, ongoing education, and training for all of their team members. The Frost Transmission team are truly transmission experts, pursuing consistent training to keep up with the latest technologies. In addition to performing routine service they are able to diagnosis, repair most transmission / driveline related concerns. They can take care of passenger cars and light trucks as well as commercial vehicles. They back their work with a basic 24-month / 24,000-mile warranty but this may vary depending on the type of repairs or service that is done. For your convenience they offer local shuttle service.

Message from the Shop

Frost Transmission, Inc strives to provide the highest quality rebuilt automotive and Allison transmissions by using the highest quality parts and workmanship and the latest technology. We are an Authorized Allison Transmission dealer as well as members of the Automatic Transmission Rebuilders Association (ATRA). We employ Allison Transmission certified technicians as well as ATRA trained technicians to ensure the latest technology is used in servicing your transmission needs. Our technicians are continuously attending seminars and online training to stay abreast of the latest improvements to provide them to our customers.

We want to provide the residents of Etowah County and the surrounding counties with the comfort that their vehicle will be repaired to the highest standards. There are many things that occupy our time these days, having piece of mind that your transmission needs are properly met and removing that concern is our mission.

Services
- Manual Transmission Repair
- Rebui

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

Check Engine Light Diagnosis Transmission Repair

Amenities

Car Pickup/Dropoff Coffee Financing Heated Waiting Room
Senior Discount Service Guarantee Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews 20 verified reviews (21 total)

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Frost Transmission, Inc
Verified Customer
September 09, 2013

They are very prompt and courteous and quick to get to my repair job. They have very good attitudes about being there.

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Frost Transmission, Inc
Verified Customer
October 24, 2013

They did a good job and they were real thorough. They are really friendly people and I like them, they are nice people.

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Frost Transmission, Inc
Verified Customer
October 21, 2013

They've done fine work for me the times I've used them. Good quality work, I've never had a problem with anything.

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Frost Transmission, Inc
Verified Customer
October 17, 2013

They did what they said they were going to do. They did a good job.

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Frost Transmission, Inc
Verified Customer
October 03, 2013

Well, first of all they were attentive of all the repairs, unlike others. They were courteous, fixed on doing the job right. Not the fastest job but it was already messed up. They were very cheap, courteous and explained things. It was an honest experience.

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Frost Transmission, Inc
Verified Customer
September 27, 2013

The mechanic found out what was wrong and had it fixed in less than an hour.

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Frost Transmission, Inc
Verified Customer
September 25, 2013

They did a good job. They don't walk on you so I guess the price is good.

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Frost Transmission, Inc
Verified Customer
September 25, 2013

They were really nice. They changed the transmission and they did a great job. They were really nice people.

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Frost Transmission, Inc
Verified Customer
September 19, 2013

Great service and they're always fair. I feel like I can trust them and they do what they say they are going to do. Dependable, good history, been around a long time, and a fair price.

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Frost Transmission, Inc
Verified Customer
September 18, 2013

I went there and the guy did a diagnostic check and told me I might need a new valve for my transmission. He said I was probably going to need a new transmission, it might last a few months or a year, he couldn't really tell. So I was a little confused after that.

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Frost Transmission, Inc
Verified Customer
September 12, 2013

They were really polite and found out the problem.

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Frost Transmission, Inc
Verified Customer
September 12, 2013

I have had service there before and they've always done an excellent job.

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Frost Transmission, Inc
Verified Customer
September 03, 2013

They did what they said when they said they would do it. They give good service.

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Frost Transmission, Inc
Verified Customer
August 30, 2013

This is the third time I've had the car in the shop. I took it in in August and it broke today. The last time was a year ago. I don't know if it is them or if it's the make of the car. The first time it went out on the interstate. I was able to get off the interstate in heavy traffic.

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Frost Transmission, Inc
Verified Customer
August 21, 2013

I've just had another transmission repair done by them and I had one that was supposed to be under warranty and it turned out it wasn't under warranty. I felt it should have been a warranty item. I would have given them a higher number because I liked what they did before, but I should have given a lower number because I really was just not happy this time. They do good work, you know, I really don't have any issues with that. I know several of them and they've always done good work. They were changing from one location and two locations and all went into one building, and the repair just wasn't good this time.

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Frost Transmission, Inc
Verified Customer
August 20, 2013

We were satisfied with them. The work was done as requested and on time, and the price was fairly reasonable. We have used them in the past as well.

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Frost Transmission, Inc
Verified Customer
August 05, 2013

It was excellent service, a good price, and he was very honest.

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Frost Transmission, Inc
Verified Customer
August 05, 2013

They did what they were supposed to do and they did it in a timely manner. They did a good job. Everybody was really nice.

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Frost Transmission, Inc
Verified Customer
August 02, 2013

They were really helpful, they fixed the problem, They fixed what was wrong with it. They helped me pinpoint the problem.

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Frost Transmission, Inc
Verified Customer
July 29, 2013

They did a great job. It was a company vehicle. We use it everyday and they had it back in a couple of days. They quoted the price up front, it was exactly what they said it would be. The turn around time was excellent and I was very satisfied.

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Frost Transmission, Inc
September 03, 2014

Not everyone can work on Land Rovers. But they did a good job in finding the problem with honest advice. The price was very reasonable. Shop is clean and everyone is very friendly and professional.

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  • Quality work, backed by a minimum 12-month/12,000-mile warranty
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Hours of Operation
Mon - Fri:8:00am to 4:30pm
Call Now:

(256) 287-5225

Auto Repair Experience

  1. Michael Morgan, Owner
  2. Established 1960
  3. 5 Auto Repair Mechanics on Staff
  4. 62 Years of Car Repair Experience