Fred's Brake & Alignment
Auto Makes We Service
|Muffler & Exhaust||Service & Repair||Tire Sales/Repair|
Customer Reviews (4 reviews)4 Sort by: Date |
I had an oil leak on my Ford Taurus and they told me it was my oil pan that was leaking and needed to be replaced. But in order to replace it, they had to "break a part" to get to the oil pan which would drive the cost up to $1000. My boyfriend was also with me to hear this. We were EXTREMELY skeptical so I called the dealership where my car was purchased and asked a relative who is a mechanic if they, indeed, had to break a part to reach my oil pan. They LAUGHED and were not surprised when I told them Fred's Brake and Alignment quoted me this. They are well-known liars and I feel stupid for going to them previously for my auto needs. Don't make the same mistake I did. Especially if you're a woman. Side note: they also told me I needed my ball joints replaced which of course, was quoted hundreds. I told them no. That was almost three years ago and I've been to a few car places since then. I have not once been told that my ball joints were loose. INFURIATING that a business like this is still open!
Also, very rude and condescending on the phone. Just the worst.
The WORST shop I have ever been to. Went in with an oil leak and told him EXACTLY where it was leaking. He would not believe me and said HE was the professional. Long story short, he "fixed" the leak in 2 different places until he finally fixed the thing I told him to begin with. Then, he tried charging me over $1800 for his mistakes. The idgit actually said that you fix a leak by finding the lowest point of the drippage and work up from there. He does not even deserve 1 star!!
I cannot say enough good things about this place. They are honest and direct and don't ripe people off. I brought in my car thinking I had to have my fuel pump replaced. The techs could not find anything wrong with the fuel pump and let me know that. I didn't end up replacing it right now, but it may need replacing in the future, we will see. They could have just replaced it and charged me and I would have never known. Instead they did the honest thing!!