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Frank's Auto Service

1255 Boulevard Way | Walnut Creek, CA 94595

(925) 231-8441

Call Now: (925) 231-8441
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RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
93
Tools & Equipment (?)
94
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Frank's Auto Service has been serving the Walnut Creek community since 1958. Frank's features 3 experienced technicians who have each been with the company over 19 years, having a combined experience of over 98 years. All technicians are ASE certified and have the necessary equipment available to repair your late model vehicle. Training is a priority in this shop and the technicians regularly attend some of the best available classes. This is a licensed Smog Inspection Station and all repairs are warranted for a period of 24 months or 24,000 miles. They offer shuttle service, loaner vehicles, early bird drop off, and wireless internet for your convenience.

Auto Makes We Service

Acura Buick Cadillac
Chevrolet Chrysler Dodge
Ford GMC Geo
Honda Hyundai Infiniti
Isuzu Jeep Kia
Lexus Lincoln Mazda
Mercury Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saturn Scion
Subaru Suzuki Toyota

Quality Affiliations

Specialties

Oil Change & Lube Service & Repair Timing Belts

Amenities

Early Bird Dropoff

Customer Reviews (15 reviews)

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  • Frank's Auto Service
    Verified Customer
    April 19, 2013

    These guys know their business !

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  • Frank's Auto Service
    Julie - Verified Customer
    April 18, 2013

    The staff membersare immaculately clad. The shop and office are immaculate and the staff members are cordial.

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  • Frank's Auto Service
    Verified Customer
    April 09, 2013

    You have to pick your car up by 5 PM. This makes it somewhat inconvenient for those who work. I was able to get the car the next day, but evening pick would have been more convenient for me. Also it is a 20 minute walk to BART, but they offer rides.

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  • Frank's Auto Service
    Verified Customer
    April 02, 2013

    Great service!

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  • Frank's Auto Service
    Stephen - Verified Customer
    March 19, 2013

    Franks is very dependable and fair.

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  • Frank's Auto Service
    Louise - Verified Customer
    March 12, 2013

    Frank's personnel are very helpful, driving us to & from home, not recommended unnecessary repairs and maintaining professionalism at every phase.

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  • Frank's Auto Service
    John - Verified Customer
    March 06, 2013

    I was satisfied in every respect with the repairs and the excellent staff.

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  • Frank's Auto Service
    Verified Customer
    March 01, 2013

    no specific comments,overall satisfaction

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  • Frank's Auto Service
    Verified Customer
    February 19, 2013

    Always courteous, always friendly.I would and have recommended them to friends and family.

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  • Frank's Auto Service
    Susan - Verified Customer
    February 15, 2013

    Excellent service on my Honda and excellent customer service as well!

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  • Frank's Auto Service
    John - Verified Customer
    February 12, 2013

    Always satisfied

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  • Frank's Auto Service
    Verified Customer
    January 22, 2013

    I have always had excellent service at this shop.

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  • Frank's Auto Service
    John - Verified Customer
    January 18, 2013

    I have a classic car. A 1967 Cougar XR-7 which makes it difficult to find a repair shop with the expertise needed. Frank's has it.

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  • Frank's Auto Service
    Verified Customer
    January 15, 2013

    The owner and the staff are friendly and helpful

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  • Frank's Auto Service
    Donald - Verified Customer
    January 14, 2013

    Dave and his son have always done a great job on my cars and so even better now that they have a shop so close to where their Dad started. Don

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Hours of Operation

Mon - Fri8:00am to 5:00pm
Fast Facts
  1. David Frank, Owner
  2. Established 1958
  3. Online Reputation:
  4. 3 Technicians on Staff
  5. 3 ASE Certified Technicians
  6. 98 Combined Years of Experience