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Frank's Auto Service

1255 Boulevard Way, Walnut Creek, CA 94595 Map & directions

Call Now: (925) 233-2854

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About Frank's Auto Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
93
Tools & Equipment (?)
94
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Frank's Auto Service has been serving the Walnut Creek community since 1958. Frank's features 3 experienced technicians who have each been with the company over 19 years, having a combined experience of over 98 years. All technicians are ASE certified and have the necessary equipment available to repair your late model vehicle. Training is a priority in this shop and the technicians regularly attend some of the best available classes. This is a licensed Smog Inspection Station and all repairs are warranted for a period of 24 months or 24,000 miles. They offer shuttle service, loaner vehicles, early bird drop off, and wireless internet for your convenience.

Auto Makes We Service

Acura Buick Cadillac
Chevrolet Chrysler Dodge
Ford GMC Geo
Honda Hyundai Infiniti
Isuzu Jeep Kia
Lexus Lincoln Mazda
Mercury Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saturn Scion
Subaru Suzuki Toyota

Quality Affiliations

Specialties

Oil Change & Lube Service & Repair Timing Belts

Amenities

Early Bird Dropoff

Customer Reviews 15 verified reviews (17 total)

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Frank's Auto Service
Verified Customer
April 19, 2013

These guys know their business !

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Frank's Auto Service
Verified Customer
April 18, 2013

The staff membersare immaculately clad. The shop and office are immaculate and the staff members are cordial.

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Frank's Auto Service
Verified Customer
April 09, 2013

You have to pick your car up by 5 PM. This makes it somewhat inconvenient for those who work. I was able to get the car the next day, but evening pick would have been more convenient for me. Also it is a 20 minute walk to BART, but they offer rides.

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Frank's Auto Service
Verified Customer
April 02, 2013

Great service!

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Frank's Auto Service
Verified Customer
March 19, 2013

Franks is very dependable and fair.

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Frank's Auto Service
Verified Customer
March 12, 2013

Frank's personnel are very helpful, driving us to & from home, not recommended unnecessary repairs and maintaining professionalism at every phase.

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Frank's Auto Service
Verified Customer
March 06, 2013

I was satisfied in every respect with the repairs and the excellent staff.

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Frank's Auto Service
Verified Customer
March 01, 2013

no specific comments,overall satisfaction

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Frank's Auto Service
Verified Customer
February 19, 2013

Always courteous, always friendly.I would and have recommended them to friends and family.

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Frank's Auto Service
Verified Customer
February 15, 2013

Excellent service on my Honda and excellent customer service as well!

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Frank's Auto Service
Verified Customer
February 12, 2013

Always satisfied

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Frank's Auto Service
Verified Customer
January 22, 2013

I have always had excellent service at this shop.

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Frank's Auto Service
Verified Customer
January 18, 2013

I have a classic car. A 1967 Cougar XR-7 which makes it difficult to find a repair shop with the expertise needed. Frank's has it.

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Frank's Auto Service
Verified Customer
January 15, 2013

The owner and the staff are friendly and helpful

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Frank's Auto Service
Verified Customer
January 14, 2013

Dave and his son have always done a great job on my cars and so even better now that they have a shop so close to where their Dad started. Don

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Frank's Auto Service
April 25, 2014

I like to have Frank's Auto service as my car doctor, psychiatrist and physical therapist. They are always on top of things with my car body but I hate it when they find things to repair. However it allows me to keep my car indefinitely as nothing goes wrong with it. I just love the people as well. They are charming and honest and even come to my home to pick up the car and return it. Could not be without them as my car is a 2000 toyota Camry and I'm expecting it to last another 10 years. As senior I need a lot of medical treatment to keep going and so does my car. We both expect to live forever as long as we have Franks Auto Service . Call them t 925 942 3677 and tell them Daliya promised them good service .

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Frank's Auto Service
April 25, 2014

Have been a customer for over 20 years, always fair prices, good work, no hassle, great service (when I needed rides, etc.) Never worried about any unnecessary repairs. What else can you ask for!

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Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(925) 233-2854

Auto Repair Experience

  1. David Frank, Owner
  2. Established 1958
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 98 Years of Car Repair Experience