Frank Myers Car Care Center
Hours of Operation
|Mon - Fri:||7:30am to 5:30pm|
Message from the Shop
"We are committed to providing a convenient, ethical, and reliable auto repair facility while specializing in helping people cost-effectively maintain their vehicles to ensure additional repairs and expenses are kept to a minimum."
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Collision Repair & Paint|
|Diagnosis||Muffler & Exhaust||Oil Change & Lube||Roadside Assistance|
|Scheduled Maintenance||Service & Repair||Timing Belts||Tire Sales/Repair|
|AAA Member Discount||Car Wash||Child Friendly||Coffee|
|Early Bird Dropoff||Free Multi-Point Safety Inspection||Gas/Diesel||Heated Waiting Room|
|Military Discount||Parts/Accessories||Rental Car||Senior Discount|
|Service Guarantee||Shopping Nearby||Shuttle||Store|
|Towing||Warranty Accepted||Wireless Internet|
Customer Reviews (2 reviews)2 Sort by: Date |
We have purchased our last 5 used cars from Frank Myers Auto Maxx in Winston-Salem (Ford Explorer, Honda Accord, Ford F-150, Nissan Altima and Chevy Cobalt for our son). My first experience with them was 6 years ago when I decided it was time to trade cars. I decided to get something foreign this time. The sales staff was very courteous and didn't pressure me. So I purchased an Accord. I loved the automobile. About a year later my wife was ready to trade & she decided she would get an Altima. We have found the Service department to be just as friendly as the sales department. A year ago, we were involved in an automobile accident that totaled my Honda. When we returned home in a rented car, I immediately contacted Frank Myers Auto and they helped me to purchase a Ford Explorer Eddie Bauer Edition. We dealt with the same salesperson each time because we liked him so much from the first time. We have found the service department also super friendly and very knowledgeable about service. After my warranty ran out on the first Honda, we began to have the vehicle serviced at another car repair business in the town where we live as it was less expensive. What a huge mistake. They diagnosed a problem wrong and wouldn't own up to it so I took it back to Frank Myers Auto Maxx service department. They figured out what was wrong with it and fixed it quickly and had me on my way home in no time flat. I won't make that mistake again.
Frank Myers Auto Maxx has a great service department. The staff seems to care about me as a client. This was my first visit with my Honda to any service department other than the new Honda stores. My other cars have been serviced by Quick Lube-type places in the past. My big problem with the Quick Lube-type oil change place in the past has been that their staff didn't make strong recommendations when they spotted potential problems. I had a brake issue but my warning light never came on. I had mentioned the amount of brake dust to the guys at the Quick Lube-type place and they stated that they do not service brakes but failed to mention that I should have my car checked by a "real" repair place or a dealership service dept. I am a firm beliver in full service/ full circle business. It is the bases of what makes great business. Even though I only went to Frank Myers for a tune-up, they did a complete walk around on my car and gave me a check list with any problems/potential problems with an estimate range. Since it was my first visit, I took my car to the Honda store (which I've had problems with in the past...that's why I will NOT use them full time for service) and they backed up everything that Frank Myers had told me and gave me an estimate that was about 45% more expensive! If there is one compliant, I would say that the waiting area is a little small but at least it is clean and comfortable.