Each time I have been in to have my son's Jeep or my Jeep serviced, I have left completely satisfied and pleased with not only the work provided, but the excellent customer service I received. Not once have I felt like I was being sold unnecessary services and every single staff member I encountered treated me like an old friend. I appreciate how down-to-earth and honest everyone is, which is why I make sure to recommend your shop to everyone each chance I get.
The mechanic was thorough in his explanation of the service. The staff is congenial and all were professional
Happy with the service performed and recommendations that were made.
Very quick and helped me figure out what was going on with my exhaust at no charge
Service manager was very helpful.
Feel comfortable going here. I trust this shop
They were ready for my car and was able to get started fairly quickly. It was one of the first vehicles in that morning so catching up on the morning's usual routine took a bit of time but is perfectly acceptable.
I was very well pleased. The price for the work matched or was below most of the other repair shops around the area. They were very prompt in doing the job as well as professional.
The service Tech was able to reduce the vibration in the front end of my truck. Diagnosed a tire problem.
They didn't charge me for a service I didn't need. I look forward t returning!
They explained services need. Did good work. Very happy with experience!
Great service and pleasant people.
My first experience with you was top notch. Thank you
Super nice, great customer service and a fair price.
REALLY great folks working here. My new shop for all the maintenance on my Mercedes ML!
It was wonderful. They explained everything and gave me several choices to choose from. Saving me money.
Great experience which is rare in the automotive biz!
I am a huge fan of this shop. They treat me and all customers with a great deal of respect and small-town friendliness. I have recommended several friends of mine and my girlfriend to the shop because of their excellent service. I strongly recommend them.
Called to schedule an oil change and even though they were very busy they squeezed me in. I appreciate they were able to accommodate me.
Very polite and professional
Been there before.
I finally feel like I have a local auto shop that I can trust to diagnose car issues and fix them as needed. I plan to go back to Fort Mill Auto Service and Fleet for future auto needs.
They always do fine work.
Great people, fair prices. just wish they could work on high line imports.
Great service, my car was repaired in a short time. The staff was great. I will definitely go there for additional repairs.
Just keep doing what you're doing. You've got a good shop. I'll refer people your way. Thanks, Mark Francis
My car was serviced professionally and accurately to my satisfaction.
Had to return for a 2nd time for tire repair. Tire leaked after repair. The staff of store was very friendly; I will return when I need auto service. I appreciate the integrity and honesty of the entire staff; an uncommon characteristic of most repair shops.
The last two times I was at Fort Mill Auto, I had to have some major work done. Andre and Kevin were so kind and helpful to me. They explained everything to me in a clear concise way. I trusted their recommendations on what needs to be done.
Great customer service and they look forward to building relationships with their customers!
Excellent Service! Kept me abreast on diagnosing my T100 before making repairs.
They were honest and did the job in timely manner. Very understanding and professional.
It went well and I was treated fairly.
General check up. Fixed a problem for $175 that others in the area said would cost me $1500. Correct diagnostic was the key.
Great experience with the staff.
Great shop, convenient, kind and knowledgeable staff.
Repairs were done accurately and in a timely manner.
Honest, courteous, quick service and reliable repairs.
They were nice but the mechanic broke the air vacuum and didn't even mention what he did. I left and then the check engine light came on. The car lost power and I had to drive back to see what happen and that's when I found it broken and they just taped it up. I drove to Atl. for the weekend and now I need oil already so they never put enough in the car to begin with and charged me $75 for the service.
Professional, friendly and reasonable.
I had replacement parts put on my car. Car drives fine.
Been here twice, they fixed it right, the guys know what they are doing with courteous professional service. I have an older car with no payments and it's nice to know I have a good repair service in the neighborhood.
Guy put too much oil in my car. Brought my own oil and he used all 4 quarts plus added some more oil that he had around your shop.
Also one of my hub caps (had the tires rotated) was loose and he must have whaled on the hub caps with a hammer because they are damaged!
Prompt, professional, and friendly service.
Prompt, quick, accurate diagnosis.
Prompt service. Clean facility. Good experience overall. When a question arose regarding a past service, management quickly took care of it without raising an issue. Definitely would return for future service on both vehicles.
Had a great experience with the personnel and expertise provided by Ft. Mill Auto Service and would not hesitate to recommend them. Very pleased.
Great customer service. Prompt appointment, and quality work.
Good service as always, complementary drinks.
They gave me a very fair price and did an amazing job. They were also very quick with turn around between drop off and when my car was ready. Very happy with service I received.
These guys do great work at very fair prices.My last visit to the shop was to have a car we were looking to buy checked out.They were very thorough.
Very good communication, service done on time, not pushing of anything beyond what I needed and advised only of future possibilities. More service-oriented and not a sales shop.
Fair prices, fast work, friendly, knowledgeable staff. I have already recommended your shop to coworkers!
Extremely efficient and friendly without a doubt.
Fast friendly service!
Honest. Need I say more?
Very quick and professional service.
Staff was very friendly. Nice service.
Very professional. Honest. Great work on my car.
Experience was good
Very pleasant greeting & no hassle to get car in for repair. No hassle to pay & pick up.
I told them (Andre) before working on my car that they must open the driver door from the outside and one of their techs ended up not listening and practically snapped my door handle and never even admitted it.
I then told Andre who said he would work with me, ok'd the cost to replace the handle.
It has been several weeks and I have not heard back.
Extremely friendly and fair. Gave me a ride to my house and back. Great company.
I was approached with the standard upsell of services, but pushed again and it was noted that I was probably OK not doing the brake rotors as well. My feeling is that I need them or I dont.... left a sour taste
Very helpful. I am a single woman on limited income. Their prices are very good. Mechanics are excellent.
Lower taxes in SC over NC.
Excellent service and great price!
They were professional and informative of other issues with my vehicle. Their turn around of completion was prompt.
Was a pleasure doing business with them.
I felt that the salesman should have been more knowledgeable in some areas.
Very polite, knowledgeable about my car needs, and honest. I like them. I even come here for just oil changes now, not just the big repairs needed.
Service was friendly and very knowledgeable.
Very pleased with service and quality of work and timely.
Very friendly. We will use them again.
Friendly, fast and fairly priced.
Great service overall!
They are great people they tell you if there is something wrong and how it can be fixed.
Very quick service, friendly, knowledgeable. These guys are very fair.
It was fine. The staff were friendly and addressed most of the issues I requested, fixing a starting issue and gasket leak, but missed 1 or two things that need to be repaired (the loud bearings for example and a few wheel-housing parts). However they said I could bring it back later for that. Also, they quoted me around $650 but it came out to over $850. Other than that, no real complaint. I would probably try them again in the future.
They were extremely helpful and kind .
Great repair on window for car I was selling. You worked me right in and we got the work done in a very timely manner. Good Work. Ethics here are good.
Prompt, professional, not expensive & the staff was very informative.
I went in without an appointment, they got me in right away and I feel that they treated me very well.
Service at Fort Mill Auto Service & Fleet is excellent. The owner warmly greets customers, and the staff goes beyond the call of duty to ensure my car is fixed and working well. They explain issues with my vehicle very clearly and they communicate regularly to keep me abreast of changes in my repair and bill.
Great people, great service, reasonable prices.
I was satisfied with their performance, they are very friendly and professional.
They were very professional and trustworthy people, and they got the work done quickly.
Good service and they are very friendly.
I started going there because they are close to where I work, they get the work done on my lunch break and they do very good work.
I had a good experience there. They are very professional, and the estimate lined up with the final bill.
They were quick to get the work done but their service was sub-par.
They were very forward with the work, they did great work and didn't overcharge.
Service has always been good.
They have been very kind to me, they get the work done when they say it will be done and they are very accommodating.
The staff here is accommodating and honest to a fault!
They were professional, quick with the work and I am highly satisfied.
They got the work done quickly.
I took my Jeep to them to get an oil change and they put the wrong oil in, which caused my check engine light to come on. I had no trouble getting them to change my oil again but they still put the wrong oil in again which still doesn't fix my problem.
The workers were so friendly, fast and extremely helpful. Also, the price for the service was incredible!
Great service and price.
Excellent customer service.
They have been fair and honest, and provide good service at a good price.
Excellent service. Above and beyond.
Very friendly, quick service and accommodating.
They are very helpful and explain the problem very well and help their customers without taking all their money. Very knowledgeable and friendly.
I have been pleased with the service I have received on my cars for the last several years. Even as they have changed owners, etc.
The price is competitive.
I have always had great service at Fort Mill Auto Service & Fleet.