Fort Collins Muffler & Automotive
2001 S. College Ave., Fort Collins, CO 80525 Map & directions
Call Now: (970) 642-3103
“I've always been treated well at FTCM&A”
“I trust folks at Fort Collins Muffler. They provide accurate information, take their time to ensure their...”
“Everybody that I spoke with was very helpful and interested in finding a solution to my problem. In addition,...”
“Honesty and integrity is what I get from this shop. Quick turnaround and loaner cars available. What more...”
“Easy to work with, competent, friendly, online photos of work, honest and fair pricing”
“I think they are doing great work at a fair price. I have older cars, and maintenance is the key to ensuring...”
“I appreciate the shuttle service they provide. I like that I can get my car serviced while I'm at work.”
“I have been totally pleased with their service. Multiple family members and friends are pleased also. They...”
“Those guys are a family run shop and they are very honest. They have a very clean waiting room with a big...”
“They do a fantastic job. They are fair on the price and they get the stuff done in a timely manner and their...”
About Fort Collins Muffler & Automotive
RepairPal’s Comprehensive Evaluation
Fort Collins Muffler and Automotive has been serving their community for over 35 years. This Certified shop has an excellent team of talented service writers and technicians. Their group of technicians having more than 118 years of combined experience and 3 Master ASE Certified technicians, they are ready to tackle all your car problems having access to all the latest industry tools. It’s no wonder they back up their workmanship with a 3 year 36,000 mile warranty. For your convenience they offer early bird drop off, shuttle service, free WiFi and Saturday business hours.
Message from the Shop
We provide everything from air conditioner service to wheel balancing, and of course we work on mufflers too. We will only sell you what you need, and the price we quote is the price you get. We are a AAA approved facility, and we provide outstanding auto service and repairs for our customers.
24 Hour Towing Available
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Classic Car Repair/Restoration|
|Diagnosis||Muffler & Exhaust||Oil Change & Lube||Scheduled Maintenance|
|Service & Repair||Timing Belts||Tire Sales/Repair||Transmission Repair|
|AAA Member Discount||Car Delivery||Car Pickup/Dropoff||Child Friendly|
|Coffee||Early Bird Dropoff||Free Estimates||Free Multi-Point Safety Inspection|
|Gas/Diesel||Heated Waiting Room||Loaner Car||Military Discount|
|Open Saturday||Parts/Accessories||Rental Car||Se Habla Espanol|
|Senior Discount||Service Guarantee||Shopping Nearby||Shuttle|
Customer Reviews 32 verified reviews (34 total)32 Sort by: Date |
I trust folks at Fort Collins Muffler. They provide accurate information, take their time to ensure their work, and answer questions. I also have long appreciated the fact that I am treated well, especially as someone who is female-bodied. I can't say enough about how much I appreciate this business.
I work in a service based field...I'm a dental assistant. Our office literally has trained with the Ritz Carlton organization on how to treat a customer, meet and beat his expectations, and give him the best possible experience, and service. It is the example of how we do everything in our office for our patients. We have 20 essential standards that we live by, one of them i caught Cory utilizing in my case with the van and it's 22 year old air conditioner. It goes like this: " if a customer has a problem, you own it until it is resolved." Let me say i was blown away with Cory's excellent customer service, and willingness to make it right. We spent several hundred dollars to have it charged, but it blew hot air right away. After going through the procedure of finding out why, and several visits to the shop, it was concluded that it was not going to be an easy fix, and more money than i was willing to spend, Seeing how the van needs some front end work that is more critical. Did we get the a/c working? No. Did we lose the money we invested in the repair? Yes. Bummer. but... did we find an auto shop we feel we can trust and will bring our vehicle back to, and that we will tell our friends about? YES!! all because of the incredibly good customer service Cory (and the rest of the fellas as well) gave us. That is what matters most to me. I live and breathe customer service to the extreme everyday at my job. because of this i have high expectations about the treatment i receive when I'm the consumer. I'm often disappointed by the customer service i receive when i choose to support a business. Even if the product is great, if the service is not good i wont be back. I recognized right away that your shop is on the right track, and I'm thrilled to know I have a friend in the "diamond business" so to speak when it comes to having my vehicles looked after. I will be back to Fort Collins Muffler and Automotive to have the front end work done. Thanks to the shop, and thanks to for seeing it through like the pro that he is.
I was a customer of Fort Collins Muffler for 20 years and it was a great value until a couple of years ago. Jim's kids have taken over, substantially raised prices, and focused on "upselling" you for lots of extras that are of questionable value. On my LAST visit, they quoted me $1300 for an AC compressor and related parts--another shop did the work for just under $650! That "free" shuttle service is very nice, but also very expensive.