Find a Shop » Fort Collins Muffler & Automotive

Fort Collins Muffler & Automotive

2001 S. College Ave. | Fort Collins, CO 80525

(970) 818-2187

Call Now: (970) 818-2187

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
93
Technical Ability (?)
95
Tools & Equipment (?)
92
Customer Service (?)
95
Customer Conveniences (?)
36 months or 36,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Fort Collins Muffler and Automotive has a great staff of experienced service advisers and technicians ready to serve you. This team has many ASE certifications, including 2 who are currently ASE Master Technicians. An excellent assortment of scan tools, along with all of the other necessary tools and equipment, allow these seasoned veterans to work efficiently on all makes and models. This mainstay in Fort Collins opened in 1976 and has been providing quality service and repairs ever since.

We provide everything from air conditioner service to wheel balancing, and of course we work on mufflers too. We will only sell you what you need, and the price we quote is the price you get. We are a AAA approved facility, and we provide outstanding auto service and repairs for our customers.
24 Hour Towing Available

Auto Makes We Service:

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations:

Specialties:

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Transmission Repair

Amenities:

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Free Inspection Gas/Diesel
Heated Waiting Room Loaner Car Military Discount Open Saturday
Parts/Accessories Rental Car Se Habla Espanol Senior Discount
Service Guarantee Shopping Nearby Shuttle Towing
Wireless Internet

Customer Reviews (9 reviews)

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  • Fort Collins Muffler & Automotive
    Aaron - Verified Customer
    February 21, 2012

    I appreciate the shuttle service they provide. I like that I can get my car serviced while I'm at work.

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  • Fort Collins Muffler & Automotive
    Martha - Verified Customer
    February 21, 2012

    I have been totally pleased with their service. Multiple family members and friends are pleased also. They stand behind their work.

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  • Fort Collins Muffler & Automotive
    Verified Customer
    February 21, 2012

    They gave me the wrong paperwork and they couldn't go back and reprint off my paperwork for my alignment.

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  • Fort Collins Muffler & Automotive
    Mike - Verified Customer
    February 18, 2012

    Those guys are a family run shop and they are very honest. They have a very clean waiting room with a big screen TV and comfortable chairs. They are just good people there.

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  • Fort Collins Muffler & Automotive
    Dorris - Verified Customer
    February 18, 2012

    It's fine. I wish they had a finance plan to pay for some of this.

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  • Fort Collins Muffler & Automotive
    Matt - Verified Customer
    February 17, 2012

    They do a fantastic job. They are fair on the price and they get the stuff done in a timely manner and their customer service is great.

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  • Fort Collins Muffler & Automotive
    Jeff - Verified Customer
    February 16, 2012

    You know, they did a great job for a fair price. I use them because I trust them.

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  • Fort Collins Muffler & Automotive
    Zack - Verified Customer
    February 15, 2012

    They are by far the cheapest and most fair people I have ever gone to. Straight forward, cheap and honest.

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  • Fort Collins Muffler & Automotive
    July 15, 2010

    I work in a service based field...I'm a dental assistant. Our office literally has trained with the Ritz Carlton organization on how to treat a customer, meet and beat his expectations, and give him the best possible experience, and service. It is the example of how we do everything in our office for our patients. We have 20 essential standards that we live by, one of them i caught Cory utilizing in my case with the van and it's 22 year old air conditioner. It goes like this: " if a customer has a problem, you own it until it is resolved." Let me say i was blown away with Cory's excellent customer service, and willingness to make it right. We spent several hundred dollars to have it charged, but it blew hot air right away. After going through the procedure of finding out why, and several visits to the shop, it was concluded that it was not going to be an easy fix, and more money than i was willing to spend, Seeing how the van needs some front end work that is more critical. Did we get the a/c working? No. Did we lose the money we invested in the repair? Yes. Bummer. but... did we find an auto shop we feel we can trust and will bring our vehicle back to, and that we will tell our friends about? YES!! all because of the incredibly good customer service Cory (and the rest of the fellas as well) gave us. That is what matters most to me. I live and breathe customer service to the extreme everyday at my job. because of this i have high expectations about the treatment i receive when I'm the consumer. I'm often disappointed by the customer service i receive when i choose to support a business. Even if the product is great, if the service is not good i wont be back. I recognized right away that your shop is on the right track, and I'm thrilled to know I have a friend in the "diamond business" so to speak when it comes to having my vehicles looked after. I will be back to Fort Collins Muffler and Automotive to have the front end work done. Thanks to the shop, and thanks to for seeing it through like the pro that he is.

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Hours of Operation:

Mon - Fri7:30am to 5:30pm
Sat7:30am to 2:00pm
SunCLOSED
Fast Facts
  1. Brian Dwyer, Owner
  2. Established 1976
  3. Online Reputation:
  4. 5 Technicians on Staff
  5. 3 ASE Certified Technicians
  6. 118 Combined Years of Experience