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Ford Windstar Recall 11V030000

Potential Loss of Steering

Suspension & Steering, January 26, 2011

RepairPal Expert Overview

Our Quick Take:

If your Windstar is driven in the North Eastern and Midwestern states, it may develop a loss of steering ability, increasing the risk of a crash. This is a result of damage caused by road salt.

What Should You Do?

We at RepairPal have designated this a high priority recall. The steering may fail without warning. Please contact your Ford dealer; they will check to see if your specific vehicle is affected and advise you on what to do next. Always have your vehicle identification number (VIN) handy when you call.

Summary:

A corroded mounting bracket can cause the lower control arm to become loose or separate and/or the frame mounting bolts may cause the steering shaft to separate from the steering gear. One or both of these failures can result in loss of steering control. Dealers will inspect the affected areas and perform the necessary repairs. This recall is expected to begin by February 14, 2011. The Ford recall number is 11S16.

Original Recall from the NHTSA

Model Year(s): 1999, 2000, 2001, 2002, 2003

Manufacturer's Report Date: January 26, 2011

NHTSA CAMPAIGN ID Number: 11V030000

NHTSA Action Number: PE10026,EA

Component: STRUCTURE: FRAME AND MEMBERS:UNDERBODY SHIELDS

Potential Number of Units Affected: 425,288

Summary: FORD IS RECALLING CERTAIN MODEL YEAR 1999-2003 WINDSTAR VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, UTAH, VERMONT, WEST VIRGINIA, AND WISCONSIN. A SEPARATION OF A FRONT LOWER CONTROL ARM REAR ATTACHING BRACKET MAY RESULT IN A LOWER CONTROL ARM SEPARATION. A SEPARATION OF BOTH FRONT SUBFRAME REAR BODY MOUNTS MAY RESULT IN SEPARATION OF THE STEERING INTERMEDIATE SHAFT.

Consequence: THIS COULD RESULT IN REDUCED STEERING CONTROL INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT BOTH FRONT LOWER CONTROL ARM REAR ATTACHING BRACKETS, AND BOTH BODY MOUNT ATTACHMENTS AT THE REAR OF THE FRONT SUBFRAME, AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 14, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.

Notes: FORD'S SAFETY RECALL NO. 11S16. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

National Highway Traffic Safety Administration logo Recall data provided by the National Highway Traffic Safety Administration