» » »

Ford Q&A

Ask Your Question

2004 Ford Explorer Question: ford say i need to replace the front upper control arms?

 

Question

fredford, Lakewood, CA, September 14, 2013, 11:29
 Rookie

what is the front upper control arms?

2 Answers
Flag This
  • Answer #1

    ACA Automotive (13 Answers) , Long Beach, CA - (562) 321-9214
    ACAkalb September 14, 2013, 13:14
     Enthusiast

    What did they say is wrong with them and are you experiencing any concerns?

    Flag This
  • Reply

    fredford, September 14, 2013, 20:52
     Rookie

    they only say upper control arms worn, i may have heard a noise once

    Reply
    Flag This
  • Answer #2

    Your Car Specialists (47 Answers) , Santa Fe Springs, CA - (562) 741-8735
    YourCarSpecialists September 17, 2013, 08:18
     Technician

    The upper control arm is part of your front suspension - We would be more than happy to inspect them at no cost to see what needs to be replaced - if anything - and what the costs would be. Did they tell you why the control arms need replaced??? For instance the bushings were bad or the ball joint is bad?? Please give us a call for an appointment & we can get it looked at for you.

    Flag This
  • Reply

    ACAkalb, September 17, 2013, 09:50
     Enthusiast

    The control arm is a suspension component that connects the frame to the spindle. This component generally has two bushings and a ball joint allowing for movement and pivoting. Generally the bushings deteriorate and/or crack causing a noise when turning or going over bumps. Also, the ball joint can become weak (generally from lack of lubrication) resulting in excessive wheel movement and noise. We do provide service and replacement if necessary of the required component(s) and would be happy to provide an estimate.

    Flag This
  • Reply

    fredford, September 20, 2013, 07:38
     Rookie

    guess what i took the ford to aca and tell them that ford said need upper control arms replaced, the guy behind the counter say he give me an estimate which is reasonable 550 for 1 year warranty and 650 for 2 years warranty, i say can the technician come outside the shop the car was park outside the front door just to confirm that the parts i request is the right parts to replace, he say that will cost me 100 for diagnostic , so guess what i do. i left and will never go back.

    Flag This
  • Reply

    YourCarSpecialists, September 20, 2013, 07:44
     Technician

    We will be more than happy to inspect the vehicle at no cost to you....we just request that you make an appointment. Thank You

    Reply
    Flag This