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Ford Explorer Recall 01I010000

Ford Recalls 2002 Explorer and Mercury Mountaineer Vehicles to Inspect Liftgate Glass

Body, Interior & Misc., April 1, 2001

RepairPal Expert Overview

Summary:

Ford has recalled certain 2002 Explorer and Mercury Mountaineer vehicles to inspect the liftgate glass lift cylinder brackets. The liftgate glass lift cylinders could twist, causing the cylinders to detach from the glass or the glass to break. Dealers will inspect the bracket positions and tighten the retainers to a higher torque.

Original Recall from the NHTSA

Model Year(s): 2002

Manufacturer's Report Date: April 1, 2001

NHTSA CAMPAIGN ID Number: 01I010000

NHTSA Action Number: N/A

Component: VISIBILITY:GLASS, SIDE/REAR

Potential Number of Units Affected: 50,224

Summary: THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 2002 FORD EXPLORER AND MERCURY MOUNTAINEER SPORT UTILITY VEHICLES. THE BRACKETS CONNECTING THE LEFT CYLINDERS TO EACH SIDE OF THE LIFTGATE GLASS COULD ROTATE OUT OF POSITION IF EITHER THE URETHANE BOND OR TORQUE ARE NOT SUFFICIENT.

Consequence: ROTATION OF THE BRACKETS COULD POTENTIALLY CAUSE THE LIFT CYLINDERS TO DETACH FROM THE GLASS OR, IN SOME CASES, COULD POTENTIALLY CAUSE THE LIFTGATE GLASS TO BREAK. EITHER CONDITION IS MOST LIKELY TO OCCUR WHEN THE GLASS IS BEING CLOSED.

Remedy: FORD DEALERS WILL INSPECT THE VEHICLES FOR THE POSITION OF BOTH THE LEFT AND RIGHT LIFTGATGE GLASS LIFT CYLINDER BRACKETS. IF THE BRACKETS ARE IN THE PROPER POSITION, THE BRACKET RETAINERS WILL BE TIGHTENED TO A HIGHER TORQUE. IN CASES WHERE THE BRACKET IS NOT PROPERLY POSITION, THE BRACKET MUST BE RE-ALIGNED.

Notes: FORD HAS DECIDED TO CONDUCT A SPECIAL SERVICE CAMPAIGN TO INSPECT AND TORQUE THE LIFTGATE GLASS BRACKET ON AFFECTED VEHICLES. OWNERS CAN CONTACT FORD AT1-800-392-3673, CONCERNING THIS PROGRAM.

National Highway Traffic Safety Administration logo Recall data provided by the National Highway Traffic Safety Administration