Had the PTU replaced at around 120K after a 2month wait for the part. It cost about 1,800.00!! Here I am with 145K and the PTU is on its way out AGAIN. Two units in 2 years. Visiting Honda dealers this weekend. Never ever will I buy another Ford. The dealers are not very helpful and act like they are surprised at the problem. Ford will not help at all. I had a Honda years ago and not one problem with it. I can't wait to get rid of the Edge.
2010 Ford Edge Problem Reports
Newest 2010 Ford Edge Problem Reports
Ford knows about this problem that started with the 2007 vehicles. (Edge, Mariner, Escape, Escape Hybrid, among others). See their problem report TSB 09-21-6. The real problem is that it is not a recall and it is a major nuisance and health hazard. If you turn your fans on all the way you are covered by a cloud of white dust. The repair is extremely labor intensive, to be done by an expert, and costly! I'm waitin for a class action lawsu...
The "Sync" wireless phone system may randomly loose "pairing" with the phone in use. This concern has been addressed with a software update which should be available from any Ford dealership service center at no charge.
Excessive clearance between the plastic wheel cladding and the wheel can cause a clicking noise from the wheel area while the car is moving. If the plastic cladding is loose, the wheel will need to be replaced.
Adhesive for foam blocks in the headliner can fail leading to poor fitment of the headliner and a possible rattle around the sunroof area. The foam blocks attach the headliner to the mounting brackets. Access the headliner and re-secure the foam blocks to the brackets using cable ties / zip ties.
Faulty installation or adhesive can cause the optional bumper protection strip on rear bumper to bubble. The strip on the bumper cover should be replaced.
A leaking axle shaft seal and / or PTU cover seal can cause transmission (red) or Power Transfer Unit (PTU) (brown) fluid leaks at the axle area. The axle shaft seal and / or PTU cover seal may be leaking and should be replaced as required.