Ford Crown Victoria Recall 04V328000
Rear Wheel Bearings May Fail Prematurely
Suspension & Steering, July 15, 2004
RepairPal Expert Overview
Our Quick Take:
Vehicles commonly carrying heavy loads may experience premature rear axle bearing failure.
What Should You Do?
Ford Motor Company will notify owners of affected vehicles beginning July 15 2004. If you commonly carry heavy loads or hear any abnormal noise from the rear of the vehicle, or you don't receive notification and you feel you should have, please contact your dealer. It's helpful to have your vehicle identification number (VIN) when you call.
Vehicles subject to chassis overloading may experience premature rear wheel bearing failure. This could ultimately lead to axle shaft fracture. In the event of axle fracture, the vehicle would lose drive function and would coast to a stop. Loss of drive function could lead to a crash. Dealers will replace the wheel bearings, seals, and axle shafts to correct this concern. The Ford recall number is 04S16.
Original Recall from the NHTSA
Model Year(s): 2003
Manufacturer's Report Date: July 15, 2004
NHTSA CAMPAIGN ID Number: 04V328000
NHTSA Action Number: PE04010
Potential Number of Units Affected: 47,314
Summary: CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS TYPICALLY INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES.
Consequence: THIS COULD LEAD TO EARLY BEARING FAILURE AND ULTIMATELY TO AXLE SHAFT FRACTURE. IN THE EVENT OF AXLE SHAFT FRACTURE, THE VEHICLE WOULD LOSE DRIVE FUNCTION AND WOULD COAST TO A STOP. LOSS OF DRIVE FUNCTION COULD LEAD TO A CRASH.
Remedy: DEALERS WILL REPLACE THE REAR WHEEL BEARINGS, SEALS,AND AXLE SHAFTS. THE RECALL BEGAN ON JULY 15, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Notes: FORD RECALL NO. 04S16. CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT ( 1-888-327-4236).
Recall data provided by the National Highway Traffic Safety Administration