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Folsom Chevrolet

12655 Auto Mall Circle, Folsom, CA 95630 Map & directions

Call Now: (916) 794-4560

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About Folsom Chevrolet

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
100
Tools & Equipment (?)
95
Customer Service (?)
97
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Folsom Chevrolet has been serving the Sierra Foothills since 1992 and has many of the attributes we love to see in a car dealership. They have long-tenured, trained, and experienced employees with numerous manufacturer certifications, as well as a track record of happy customers. Folsom Chevrolet‘s service manager started in the business as an apprentice technician and worked his way up to manager, a position he has held since the opening of Folsom Chevrolet. Many of the dealership’s employees have been here just as long, and the newly hired ones are very experienced in their profession. The Folsom Chevrolet’s service center backs up its work with a 12-month/12,000-mile warranty, as well as all of the amenities you would expect of a dealership, including a customer shuttle, rental car availability, a car wash, and a children's play area.

Auto Makes We Service

Chevrolet

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Car Wash Child Friendly Early Bird Dropoff Open Saturday
Parts/Accessories Shuttle Wireless Internet

Customer Reviews 23 verified reviews

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Folsom Chevrolet
Verified Customer
July 16, 2013

I have always received the best service at the dealership. Everyone is extremely helpful. They explain everything to me and most important they listen and adress all of my concerns.

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Folsom Chevrolet
Verified Customer
July 15, 2013

very professional

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Folsom Chevrolet
Verified Customer
July 13, 2013

The dealership does a tremendous job on making sure that my vehicle is ready when promised and is in superb shape when I drive it home.

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Folsom Chevrolet
Verified Customer
July 13, 2013

Good service and trustworthy.

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Folsom Chevrolet
Verified Customer
July 12, 2013

Waste of time. Had my car for 5 days about. DIDNT FIX ANYTHING. Transmission is obviously having issues. Transmissions are not supposed to whine like my car does. They fixed nothing. 5 days. "Everything is fine". Then a misshift on the way home. Worthless.

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Folsom Chevrolet
Verified Customer
July 10, 2013

Service was performed in an excellent manner

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Folsom Chevrolet
Verified Customer
July 09, 2013

They are nice honest

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Folsom Chevrolet
Verified Customer
July 05, 2013

Prompt and friendly service

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Folsom Chevrolet
Verified Customer
July 01, 2013

Chad is the best.

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Folsom Chevrolet
Verified Customer
June 29, 2013

I bought my 2005 new from them and they have always treated me with excellent service. Even with my wifes Tahoe that we purchased from a competors dealership.

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Folsom Chevrolet
Verified Customer
June 24, 2013

always have a great experience there with no troubles and get the best fastest service

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Folsom Chevrolet
Verified Customer
June 17, 2013

Because I have been happy with the service I receive for the guys in Service......................Especially Ron..........He has been very helpful.

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Folsom Chevrolet
Verified Customer
June 17, 2013

Good service and good explanation of the issues if any

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Folsom Chevrolet
Verified Customer
June 15, 2013

They are always very helpful and accommodating.

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Folsom Chevrolet
Verified Customer
June 11, 2013

Quick, fair, courteous, knowledgeable and professional

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Folsom Chevrolet
Verified Customer
June 05, 2013

Always consistent!

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Folsom Chevrolet
Verified Customer
June 05, 2013

Service was all that I ask for and completed on time.

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Folsom Chevrolet
Verified Customer
June 05, 2013

ALWAYS provides exceptional service from Service Advisor John Himes.

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Folsom Chevrolet
Verified Customer
June 04, 2013

Did what they said they do and chad the service advisor is great.

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Folsom Chevrolet
Verified Customer
June 03, 2013

It was a good price and I believe they did a good job on my car

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Folsom Chevrolet
Verified Customer
May 30, 2013

The car should have been washed and detailed for the amount of money I spent. I own a aircraft repair company with 5 locations and we always wash the customers plane.

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Folsom Chevrolet
Verified Customer
May 29, 2013

I always am able to get Top service from Folsom Chevrolet!

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Folsom Chevrolet
Verified Customer
May 22, 2013

Great people, great service...

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Hours of Operation
Mon - Fri:7:00am to 6:00pm
Sat:7:00am to 5:00pm
Sun:CLOSED
Call Now:

(916) 794-4560

Auto Repair Experience

  1. Joe Schafer, Service Manager
  2. Established 1992