Have always been helpful whether it'd be with a work vehicle or personal. Thank you!
Quality of the work is high and that is what I care about.
Wonderful, caring service. Highest integrity.
As always, the service was friendly, fast, and affordable. Great team!
Ron was great, as usual.
At Folsom Auto Center they are always up front and courteous. I know the cost ahead of time and especially as a woman, I feel I can trust them. They do only what is needed. It is the only place I take my car.
The owner and all the employees were very nice.
Great, as usual.
The cost of my repair was high. However, they found a small crack in the transmission I recently had fixed at another garage. This was very helpful in getting that repaired within the warranty period.
Very satisfied and will return again.
Excellent, quality service as always.
I'm happy with the work performed - Thank you.
All repairs completed and finished in a timely manner.
Brought car in to have regular service which included oil and coolant change. Ended up going back for water pump replacement and had coolant changed a second time in less then a week, synthetic oil had been changed a few weeks earlier so we spent more than we should have for 2x oil and coolant changes in less than a month.
The initial problem is still not fixed (smell of burning oil in the cabin) and in addition, I still have some noises from loose parts on the front end which were a result of the first and second attempt to repair, after taking almost the whole front end off searching for the problem and was not addressed at the time I picked up the car the second time. I went in a third time at no cost to have the shop search again for the smell and asked to fix the rattling, but they could not find it. Will need to go in a fourth time to have the noises fixed and I found the source of the original oil smell which they could not find the first two times. I paid for over $2000 in repairs for minor oil leaks that were not part of the original smell in the cab. The minor leaks were not noticeable as I don't burn or leak any oil. I simply ran the engine 5 minutes and saw the source of the smell something burning just below the exhaust manifold. Funny how they could not find after plunking $2000 into the search process .
I was treated very respectfully. I was very satisfied and will return for my next auto check-up. Thank you!
It was excellent.
I needed the repairs done (Serpentine belt idler bearing and pulley) as quickly as possible because the truck wasn't safe to operate and I had to go on a 100+ mile trip. I called about 4:00 p.m. and they had one of the parts there before closing and had all the part there by 8:30 a.m. the next morning and I was on my way with a new pulley/bearing and two new belts by 9:15 a.m. Great service, fair prices, and excellent work.
Friendly and willing to explain details of the problem and repair. Quality workmanship.
Good quality work; reputable.
I received an honest recommendation on needed repairs and I was presented with less costly repair options given the age/condition of my vehicle.
We have used Folsom Auto Center for all of our repairs and maintenance for the last 13 years. They are honest and the prices and service they perform are five star.
They put a new motor in my car and always kept me informed and did what was promised.
I have to return for smog. The work performed on my car needs additional mileage before this can be performed. I have always been happy with work performed. My car runs noticeably better after I have taken it to their shop.
Awesome, trustworthy techs.
The work was done quicker then promised and a bit cheaper then the original estimate.
I've made several visits here for repairs and have always enjoyed how all suggested repairs have been explained.
I had a brake job done and the brakes work better than the originals and are smooth braking. I am happy.
Quick, right to the point, wasn't pressured to have any additional services done, and what was done was fully explained to me.
I am always happy with the customer service and quality of work provided by this automotive shop!
My car broke down. I was towed to Folsom Auto Center. They did a great job fixing my car, explaining what had gone wrong and not pressuring me to do other repairs. I would take my car back to this shop.
Very friendly and comfortable place to have your car serviced. Enjoyed a cup of Keurig coffee, magazine and sunshine on the front bench. Will be back!
Excellent customer service and repair was done at a very fair price.
I am happy with the repair and I would come back. I did have to bring the car back because the inner fender was not reattached to the outer fender. But everybody has an off day once in a while.
Great job! Thank you.
Ron is always very professional and nice; I actually enjoy taking my car to Folsom Auto Center. Thank you for such wonderful service!
Scott, Alex, and Ron are always consistent with delivering best customer service. Always honest with their advice and recommendations. Also, they admit if a mistake or misdiagnosis was done. They truly want advocates and not just customers. Thank you!
Great as always!
It was good.
They did a great job, I would recommend them to anyone that needs automotive repair.
Honesty and integrity is what keeps me bringing my vehicles back to Folsom Auto Center. Thank you!!
Very honest. I trust them.
The best facility.
Taking the car back because of heater issues from your shop installing a new water pump in summer.
You all promised to take care of the issue and you did without charge. We will always bring our vehicles to your shop because you have integrity and back up your work.
Replacement of catalytic converter was performed in a timely manner, and was briefed on issues regarding what to do if issues arise as a result of this visit.
Nice people. Fair price. Work done right the first time. I'll keep going back.
Jim carter was pleasant and complete. My visit could not have been better.
Great. I felt I got an honest opinion and excellent service!
Everything was performed quickly and completely. Reasons for everything were given.
I felt like they were honest and wouldn't take advantage of people.
Great service, honest & trustworthy place, quality work, always looking to give you best value for repair and they don't try to upsell extra work - I appreciate Phil and Scott for watching our for my girls when Dad's 2000 miles away - Ken
Fair and expert service
There was one issue where I needed another repair done and they did not call me back on it.
My car had multiple problems for a long time and the repair only took one day, it was repaired beyond my expectations. I also had engine problems and knew that I would have to schedule another appointment but they combined both visits and provided a free shuttle when my car was ready. They were all very friendly and know what they are doing.
Folsom Auto Center is fair and honest and are always looking for ways to improve their service. The men in the office are very friendly and work well with individual matters.
I started using their services about 15 years ago and every vehicle I have taken in I have never had to take back to be fixed.
They were helpful in diagnosing the problem with my vehicle, and have great customer service. The gentleman that works there was super friendly and helpful.
My friend and I have been using them for about 30 years and I feel that I have been treated fairly, they give me other service options, and I feel I have never been taken advantage of and they are very trustworthy.
Very helpful staff, timely repairs, and good prices. They were very nice and they even showed me the damaged parts, and the price was better than other quotes I had received.
They were courteous, prompt, and they explained things that they looked for, and they care for their price and cared for my budget. They checked for discounts, and I was very pleased with the service and I thought the price was fair.
Great service, they're friendly and I trust them.
Service and honesty is tops!
I had great service and have already recommended Folsom Auto Center to a friend.
The customer service is wonderful and the work they do is quality.
I've always received accurate courteous service and they have never let me down. I also believe in establishing a "relationship" with local businesses and I always believe and support local businesses
Folsom Auto Center always provides me with excellent service and honest pricing.
Excellent service and I feel very honest - you get what you pay for
They're honest and they explain everything. They will call you to make sure if there's any extra work to be done they won't do the work without your permisson.
Everyone that works there is courteous and very helpful. I feel that in my dealings with the repair shop they are honest.
I feel that Scott is an extremely honest and kind person, and think that anyone who brought their car there would get treated fairly.
We have taken our cars there for various reasons over time. They have been very consistent and fair.
They are very friendly and I feel thry are trustworthy.
The auto service is top notch and the prices are reasonble. Above that the customer service is outstanding.