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Folsom Auto Center

915 Bidwell Street, Folsom, CA 95630 Map & directions

Call Now: (916) 502-9419

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About Folsom Auto Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
95
Tools & Equipment (?)
93
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

The RepairPal Certification team found Folsom Auto Center to be exactly the kind of shop we look for in our network. They have been serving the Folsom community since 1978, they employ very experienced ASE Certified technicians, and equip them with some of the industries best tools and computer diagnostic equipment available. They are capable of a vast range of services and repairs, ranging from Smog Checks to engine replacement. In 2013 they were a nominee for the KCRA3 A-list and in 2011 they were a Best of the Best winner for best automotive repair. Shops in our Certified Shop Network are held to a high standard of experience, training, ASE Certification, and customer service and we found that Folsom Auto Care does a great job in all of these categories. They back their work with a 24-month/24,000-mile warranty, offer free local shuttle service, and offer early bird drop off for your convenience.

Message from the Shop

At Folsom Auto Center, we take pride in offering - Good Counsel. Folsom Auto Center has been providing honest and dependable repair, diagnostic service and vehicle maintenance service to the greater Folsom area for over 30 years. We are committed to giving straightforward, honest answers to our customers, and providing the highest level of accountability.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jeep Kia
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saturn Scion Smart
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Smog/Emissions Testing
Timing Belts Transmission Repair

Amenities

Child Friendly Coffee Early Bird Dropoff Free Estimates
Free Inspection Gas/Diesel Heated Waiting Room Parts/Accessories
Se Habla Espanol Service Guarantee Shuttle Warranty Accepted
Wireless Internet

Customer Reviews 24 verified reviews (26 total)

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Folsom Auto Center
Verified Customer
October 31, 2013

I felt like they were honest and wouldn't take advantage of people.

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Folsom Auto Center
Verified Customer
October 28, 2013

Great service, honest & trustworthy place, quality work, always looking to give you best value for repair and they don't try to upsell extra work - I appreciate Phil and Scott for watching our for my girls when Dad's 2000 miles away - Ken

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Folsom Auto Center
Verified Customer
October 28, 2013

Fair and expert service

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Folsom Auto Center
Verified Customer
October 23, 2013

There was one issue where I needed another repair done and they did not call me back on it.

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Folsom Auto Center
Verified Customer
October 16, 2013

My car had multiple problems for a long time and the repair only took one day, it was repaired beyond my expectations. I also had engine problems and knew that I would have to schedule another appointment but they combined both visits and provided a free shuttle when my car was ready. They were all very friendly and know what they are doing.

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Folsom Auto Center
Verified Customer
October 15, 2013

Folsom Auto Center is fair and honest and are always looking for ways to improve their service. The men in the office are very friendly and work well with individual matters.

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Folsom Auto Center
Verified Customer
October 15, 2013

I started using their services about 15 years ago and every vehicle I have taken in I have never had to take back to be fixed.

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Folsom Auto Center
Verified Customer
October 14, 2013

They were helpful in diagnosing the problem with my vehicle, and have great customer service. The gentleman that works there was super friendly and helpful.

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Folsom Auto Center
Verified Customer
October 11, 2013

My friend and I have been using them for about 30 years and I feel that I have been treated fairly, they give me other service options, and I feel I have never been taken advantage of and they are very trustworthy.

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Folsom Auto Center
Verified Customer
October 10, 2013

Very helpful staff, timely repairs, and good prices. They were very nice and they even showed me the damaged parts, and the price was better than other quotes I had received.

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Folsom Auto Center
Verified Customer
October 09, 2013

They were courteous, prompt, and they explained things that they looked for, and they care for their price and cared for my budget. They checked for discounts, and I was very pleased with the service and I thought the price was fair.

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Folsom Auto Center
Verified Customer
October 08, 2013

Great service, they're friendly and I trust them.

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Folsom Auto Center
Verified Customer
October 04, 2013

Service and honesty is tops!

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Folsom Auto Center
Verified Customer
October 02, 2013

I had great service and have already recommended Folsom Auto Center to a friend.

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Folsom Auto Center
Verified Customer
September 30, 2013

The customer service is wonderful and the work they do is quality.

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Folsom Auto Center
Verified Customer
September 30, 2013

I've always received accurate courteous service and they have never let me down. I also believe in establishing a "relationship" with local businesses and I always believe and support local businesses

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Folsom Auto Center
Verified Customer
September 25, 2013

Folsom Auto Center always provides me with excellent service and honest pricing.

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Folsom Auto Center
Verified Customer
September 24, 2013

Excellent service and I feel very honest - you get what you pay for

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Folsom Auto Center
Verified Customer
September 20, 2013

They're honest and they explain everything. They will call you to make sure if there's any extra work to be done they won't do the work without your permisson.

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Folsom Auto Center
Verified Customer
September 18, 2013

Everyone that works there is courteous and very helpful. I feel that in my dealings with the repair shop they are honest.

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Folsom Auto Center
Verified Customer
September 10, 2013

I feel that Scott is an extremely honest and kind person, and think that anyone who brought their car there would get treated fairly.

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Folsom Auto Center
Verified Customer
September 05, 2013

We have taken our cars there for various reasons over time. They have been very consistent and fair.

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Folsom Auto Center
Verified Customer
August 27, 2013

They are very friendly and I feel thry are trustworthy.

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Folsom Auto Center
Verified Customer
August 26, 2013

The auto service is top notch and the prices are reasonble. Above that the customer service is outstanding.

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Folsom Auto Center
February 17, 2010

I have taken several vehicles of all makes and sizes to Scott at Folsom Auto Center over the last twenty years. All repairs or services have been satisfactorily performed with an explanation of what needs to be done, why it is needed and a cost analysis of the alternatives. All parts replaced are saved for inspection and a warranty comes with each repair. Customers are treated with TLC. Scott and his staff will have you returning as repeat customers because of the treatment received. JW - Folsom

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Folsom Auto Center
September 27, 2012

Scott and staff treated me with honesty, courtesy and professionalism. I brought my car in with what I thought would be a major repair and he was very honest with me when it turned out to be almost nothing. The shop is very clean and they seem to have excellent diagnostic tools and worked very quickly to determine the problem. I was able to get my car back the same day, a first for me in many years of auto ownership.
The shop is not easily seen from the street, but well worth the hunt!

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(916) 502-9419

Auto Repair Experience

  1. Scott Schneider, Owner
  2. Established 1978
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 45 Years of Car Repair Experience