I took my 2001 Jeep Cherokee Limited to them for the first time by recommendation of RepairPal.com and though they stayed within the guaranteed price by repairpal, even the low end of the estimate, I was disappointed with the service.
They replaced the heater core, which requires removing the entire dash and when I received the car back my check engine light went on within 10 minutes of driving the car home and it was not on prior to bringing it there. Also the on/off knobs for the heater blower did not work so I had to turn around and bring it back.
When I asked them what happened during the work, could they have possibley loosen vacuum lines while working so closely to them, causing the code and check engine light and they denied that they could have done anything to have caused the problem.
I find that very hard to believe and the lady that ran the desk, the son and mother are the owners, and she even became rude to me that I even was inquiring if they could have done anything to the emissions/vacuum lines. It is entirely possible and highly likely. She handled the problem very unprofessionally and even very rudely.
She refused to investigate further and now I have a CEL on with a vacuum leak somewhere immediately after the work they did on my car. Be careful with what work you get done there and if you suspect they did not do a good job, do not go back!!! I will never return and they put a scratch/dent in the front passenger door, which I did not even bother to mention. Don't bring your car there!!