» » » Flower Hill Automotive

Flower Hill Automotive

8031 Snouffer School Rd, Gaithersburg, MD 20879 Map & directions

Call Now: (301) 685-0948

See more real customer reviews

About Flower Hill Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
100
Tools & Equipment (?)
95
Customer Service (?)
97
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Flower Hill Automotive was established in 1989 and has been providing Gaithersburg and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tire and wheel alignment, to check engine light and computer diagnosis and repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: Excellent, friendly, honest, professional, and knowledgeable. Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

We feature state-of-the-art equipment and ASE Master Technicians with the knowledge necessary to repair all makes and models of today's complex vehicles. From oil changes to engine repair, we do it all, fix it right the first time, and back it with a 2-year, 24,000-mile limited warranty. Our commitment to complete customer satisfaction has even earned us multiple "Top Auto Repair Shop" awards with Consumers' CHECKBOOK!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Roadside Assistance
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Child Friendly Early Bird Dropoff Free Inspection Gas/Diesel
Heated Waiting Room Loaner Car Open Saturday Rental Car
Se Habla Espanol Senior Discount Service Guarantee Shopping Nearby
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 26 verified reviews (27 total)

Sort by: Date | Helpful
Flower Hill Automotive
Verified Customer

Matt and everyone at Flower Hill is AWESOME!

Flag This
Flower Hill Automotive
Verified Customer

Good customer service.

Flag This
Flower Hill Automotive
Verified Customer

They are fast and give great service.

Flag This
Flower Hill Automotive
Verified Customer

Always fair and helpful.

Flag This
Flower Hill Automotive
Verified Customer

I've recommended them to people before. Friendly and fast service.

Flag This
Flower Hill Automotive
Verified Customer

Excellent service.

Flag This
Flower Hill Automotive
Verified Customer

Excellent service and workmanship.

Flag This
Flower Hill Automotive
Verified Customer

They're the best. Honest, friendly and dependable.

Flag This
Flower Hill Automotive
Verified Customer
Flower Hill Automotive
Verified Customer

The're great and honest and to the point. Fair.

Flag This
Flower Hill Automotive
Verified Customer

Honest & reliable.

Flag This
Flower Hill Automotive
Verified Customer

They have provided great service to me for over 20 years.

Flag This
Flower Hill Automotive
Verified Customer

I like their knowledge, experience, and customer service.

Flag This
Flower Hill Automotive
Verified Customer

Honest and quality workmanship.

Flag This
Flower Hill Automotive
Verified Customer

I had a 3 hour drive trip with my 4 grandchildren day after I dropped in to get an oil change. They were extremely busy that day. After I told Manly about my next day trip, he was very concerned about the unhealthy state of my tires and a few other issues. Somehow he worked a miracle that day, as busy as their schedule was, and as busy I was running errands for upcoming trip. I was put in a rent a car and all work was done by early evening. He was truly concerned for our safety for our next day trip. I was so very thankful.

Flag This
Flower Hill Automotive
Verified Customer

The professional service at FHA has been excellent and I have been a loyal customer since I moved to this area in 1995. They always give the best customer care regardless of the concern. My family takes their vehicles there as well.

Flag This
Flower Hill Automotive
Verified Customer

They have taken car of our cars for more than 15 years and we very happy with the service we get there.

Flag This
Flower Hill Automotive
Verified Customer

Flower Hill takes care of my service requests, in a timely manner. The costs are reasonable.

Flag This
Flower Hill Automotive
Verified Customer

Good honest work and pricing.

Flag This
Flower Hill Automotive
Verified Customer

I have a long history with FHA. They have proven to be knowledgeable, trustworthy, and they excel in customer service. They take care of their customers. No surprises. Any problems or questions always resolved in best possible way.

Flag This
Flower Hill Automotive
Verified Customer

Friendly and excellent mechanics.

Flag This
Flower Hill Automotive
Verified Customer

Great service.

Flag This
Flower Hill Automotive
Verified Customer

Have recommended them to many neighbors & friends.

Flag This
Flower Hill Automotive
Verified Customer

I've been taking all my autos there for something like 20 years and they have taken care of me a 100 times. I recommend all family and friends to Flower Hill

Flag This
Flower Hill Automotive
Verified Customer

They were very pleasant to work with. They don't try to oversell repairs and are fairly priced.

Flag This
Flower Hill Automotive
Verified Customer

We can trust them.

Flag This
Flower Hill Automotive
May 03, 2010

Great service, reasonable rates, fair treatment. Clean shop and very courteous.

Flag This
Get Directions to Flower Hill Automotive
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Call Now:

(301) 685-0948

Auto Repair Experience

  1. Matt Hill-Byrne , Owner
  2. Established 1989
  3. 5 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 2 ASE Certified Auto Technicians
  6. 79 Years of Car Repair Experience