» » » FixCarNow West LA

FixCarNow West LA

3405 Motor Ave, Los Angeles, CA 90034 Map & directions

Call Now: (310) 919-4324

See more real customer reviews

About FixCarNow West LA

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
97
Tools & Equipment (?)
95
Customer Service (?)
98
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Our certification team found Fixcarnow to be a small chain of repair facilities in the Los Angeles area. Here at the Hope Street location, they have a good mix of ASE Certifications and experience. This team has shown a commitment to on going training, attending some of the most up to date professional automotive classes available to independent shops. Our Certified shops are equipped with some of the best automotive tools and computer diagnostic equipment available and Fixcarnow has made this investment, to ensure they are able to make professional repairs to your late model vehicles. All work is backed with a 24 month 24000 miles warranty. this certified shop offers Saturday and Sunday business hours as well as a shuttle service and wireless internet for your convenience.

Message from the Shop

We have been in business for over 22 years. We offer a 2 year warranty on all repairs. Free loaner cars are available to our customers. We offer free shuttle service to and from your location. We service all cars and we provide all services. Brakes, tune-ups, Collision repair, Paint, Body, 30k, 60k, 90k, radiators, alternators, starters, check engine lights, mufflers, smog checks, timing belts, water pumps, fan belts, coolants leaks, rack & pinion, shocks, struts, new tires, tire repair, alignments, suspension, transmission replacement, engine replacement, oil changes, transmission fluid flushes, coolant fluid flushes, front drive axles, batteries, major/minor body repair. "it couldn't be easier.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

AC/Heating Alignment Check Engine Light Collision Repair & Paint
Diagnosis Hybrid/Electric Mobile Repair Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Smog/Emissions Testing
Timing Belts Tire Sales/Repair Transmission Repair Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Financing Free Estimates Free Inspection
Heated Waiting Room Loaner Car Open Saturday Open Weekends
Rental Car Se Habla Espanol Service Guarantee Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 28 verified reviews

Sort by: Date | Helpful
FixCarNow West LA
Verified Customer
April 22, 2014

They are trustworthy and the best shop that we know, there're great and honest.

Flag This
FixCarNow West LA
Verified Customer
March 29, 2014

I have had to return to fix car now several times to have repairs redone because they were done improperly the first time. Jobs are regularly outsourced to less-knowledgeable staff and done poorly. Management has decent customer service but customer service means nothing if the work is poor quality.

Flag This
FixCarNow West LA
Verified Customer
April 24, 2014

Prompt and knowledgeable.

Flag This
FixCarNow West LA
Verified Customer
April 23, 2014

Honest business practices, quality work. I feel confident returning to them for any repairs and maintenance.

Flag This
FixCarNow West LA
Verified Customer
April 23, 2014

Always dependable service and speed.

Flag This
FixCarNow West LA
Verified Customer
April 21, 2014

Accurate, quick, honest.

Flag This
FixCarNow West LA
Verified Customer
April 21, 2014

Honest price, quick turn around, great quality and friendly service.

Flag This
FixCarNow West LA
Verified Customer
April 11, 2014

They were very friendly, able to take me without an appointment, and seemed knowledgeable and fairly priced.

Flag This
FixCarNow West LA
Verified Customer
April 08, 2014

Friendly fast honest service.

Flag This
FixCarNow West LA
Verified Customer
April 04, 2014

Reasonable prices. great customer service.

Flag This
FixCarNow West LA
Verified Customer
April 03, 2014

Professional and did a great job.

Flag This
FixCarNow West LA
Verified Customer
April 02, 2014

I was given great repair & service for my car/truck.

Flag This
FixCarNow West LA
Verified Customer
March 31, 2014

Great customer service and honest advice.

Flag This
FixCarNow West LA
Verified Customer
March 29, 2014

Very nice, knowledgeable and professional service. Everything is explained with cost quote upfront so no surprises. Loaner cars available.

Flag This
FixCarNow West LA
Verified Customer
March 29, 2014

Fair, fast, accurate

Flag This
FixCarNow West LA
Verified Customer
March 28, 2014

They kick butt.

Flag This
FixCarNow West LA
Verified Customer
March 26, 2014

Good quick service.

Flag This
FixCarNow West LA
Verified Customer
March 24, 2014

They're the best.

Flag This
FixCarNow West LA
Verified Customer
March 23, 2014

The service was fast enough, but I didn't feel that my preferences were listened to by staff. I wanted a regular oil change not the recommended synthetic version. I know the synthetic is recommended and choosing regular would void my warranty (which was already expired anyway) and appreciated that the staff explained that to me, but I felt like they could've been a little quicker to accept my decision. Also, I noticed after leaving that they smudged the interior of my car (which is light grey) in the door frame. That will affect the resale value, unfortunately.

Flag This
FixCarNow West LA
Verified Customer
March 21, 2014

Friendly and prompt customer service. They provided a detailed report of future repairs I would need to do but didn't push me to do anything at my visit.

Flag This
FixCarNow West LA
Verified Customer
March 20, 2014

They were super receptive, helped fix it fast and were up front about the price.

Flag This
FixCarNow West LA
Verified Customer
March 16, 2014

Excellent service and very good customer service.

Flag This
FixCarNow West LA
Verified Customer
March 16, 2014

The most honest, courteous people to deal with.

Flag This
FixCarNow West LA
Verified Customer
March 15, 2014

The guys working there were nice, the shop was clean and the price I was quoted included labor, so I wasn't hit with any unexpected charges.

Flag This
FixCarNow West LA
Verified Customer
March 07, 2014

Terrific service.

Flag This
FixCarNow West LA
Verified Customer
March 06, 2014

Great service.

Flag This
FixCarNow West LA
Verified Customer
March 04, 2014

Excellent service and they even provided a loaner car. I felt repair was expensive however.

Flag This

1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
Get Directions to FixCarNow West LA
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
EVERYDAY:8:00am to 5:00pm
Call Now:

(310) 919-4324

Auto Repair Experience

  1. Chance Brown - Ceo , Owner
  2. Established 1988
  3. 5 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 125 Years of Car Repair Experience