First Class Automotive

service@firstclassautomotive.com
✓ RepairPal Certified
5408 Oak Forest Dr
Raleigh, NC 27616 USA
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CLOSED NOW
Th
8:00am to 5:30pm
CLOSED NOW
Su
Closed
Th
8:00am to 5:30pm
M
8:00am to 5:30pm
F
8:00am to 5:30pm
T
8:00am to 5:30pm
S
Closed
W
8:00am to 5:30pm
Call now:
(919) 344-0739
30 Verified Reviews

Auto Repair Experience

  • Harry Whyte, Manager
  • Established 1983
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 52 Years of Car Repair Experience
Scorecard

First Class Automotive has been specializing in the service and repair of import vehicles since 1983. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “knowledgeable”, “helpful”, “professional”, “honest”, and “excellent”. This location features a team of automotive professionals whose commitment to ongoing training, ASE certifications, and investment in tools and equipment make them capable of a wide range of repairs. These repairs can range from tires and wheel alignment, to minor and major mechanical repairs, to computer and check engine light diagnoses and repair, to emissions testing, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Harry Whyte, Manager
  • Established 1983
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 52 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • Bosch Service Network
  • iATN

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Honda
  • Hyundai
  • Infiniti
  • Jaguar
  • Land Rover
  • Lexus
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Saab
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

At First Class Automotive, we pride ourselves on our dedication to providing Raleigh, NC with superior customer service and complete auto care. For more than 30 years, we’ve worked hard to cultivate a friendly environment and maintain the small-shop feel that we honed during our more humble beginnings years ago.

We understand that auto repair is usually unexpected and unplanned - that’s why we strive to make the process as simple and convenient as possible for our customers. To ensure your comfort with our automotive repair services, we explain each cost and back all of our auto service work with an 24 Month / 24,000 Mile Warranty. In order to maximize your convenience while your vehicle is being repaired, we offer a complimentary local shuttle service in Raleigh, as well as free loaner cars if your automotive repair service is going to take a little longer. Since 1983, customer satisfaction has been the foundation of our business, and we continue to strive each day to make First Class Automotive the best auto repair shop in Raleigh, NC! Learn more about the exceptional staff at First Class Automotive that makes it all possible!

Reviews

Overall Rating

30 Verified Reviews

Customer Reviews

by Verified Customer March 04, 2015

YOUR SERVICE HAS ALWAYS BEEN GREAT.

by Verified Customer March 03, 2015

Very knowledgeable and quick service.

by Verified Customer March 01, 2015

I came in without an appointment and received service while I waited. The owner explained a possible delay due to testing needed, but gave me the option to stay or return later when service completed.

by Verified Customer February 23, 2015

Consistently competent performance, and always a first time fix. Excellent customer service.

by Verified Customer February 18, 2015

First Class Automotive does a great job on my cars.

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by Verified Customer February 09, 2015

They are so knowledgeable of my Audi, and do high quality work.

by February 09, 2015

Very pleased.

by Verified Customer February 09, 2015

Friendly and reliable service.

by Verified Customer January 28, 2015

Chris, Andy awesome.

by Verified Customer January 27, 2015

They specialize on German makes.

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by Verified Customer January 26, 2015

Service was prompt. Detail was provided on exactly the services needed and even what services could wait until next visit. Staff was friendly and professional.

by January 25, 2015

Great service. Not extremely happy that they overcharge for parts but they shoot straight.

by Verified Customer January 22, 2015

They are the best. The mechanics will speak with you and explain any situation.

by January 21, 2015

They have taken care of my 2004 Volvo for many years and I have never been disappointed in their work. They are honest and sincere and I would never take my old Volvo anyplace else. Besides all that they are really nice guys.

by Verified Customer January 21, 2015

They do a great job & really know cars.

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by Verified Customer January 21, 2015

Good reputation, good service, trustworthy.

by Verified Customer January 19, 2015

Nice environment and a good group of guys there.

by Verified Customer January 18, 2015

They are very professional and did what I asked for and for the price estimated and then washed the car.

by Verified Customer January 15, 2015

Excellent diagnostic work and service.

by Verified Customer January 15, 2015

They are helpful and honest. I don't feel forced to get extra service done that I did not come in for.

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by Verified Customer January 13, 2015

These guys are crooks.

by Verified Customer January 01, 2015

The meet my requests even though they were off the beaten path or easy for them. Worked with me to reduce costs!

by Verified Customer December 23, 2014

Good service.

by Verified Customer December 10, 2014

The work is always done well and they stand by their service.

by Verified Customer December 08, 2014

Perfect combination of expertise, TRUST, and great customer service & communication.

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by Verified Customer December 04, 2014

Excellent staff and service - trustworthy.

by Verified Customer December 03, 2014

They only specialize on German makes.

by Verified Customer December 02, 2014

Amazing service.

by Verified Customer December 02, 2014

Good service.

1 verified customer did not leave comments but provided this rating:
by Carol
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