✓ RepairPal Certified
5408 Oak Forest Dr
Raleigh, NC 27616
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Mon - Fri:8:00am to 5:30pm
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(919) 344-0739

Auto Repair Experience

  • Harry Whyte, Manager
  • Established 1983
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 52 Years of Car Repair Experience
  • First Class Automotive - Straight Talk, Great Service


First Class Automotive has been specializing in the service and repair of import vehicles since 1983. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “knowledgeable”, “helpful”, “professional”, “honest”, and “excellent”. This location features a team of automotive professionals whose commitment to ongoing training, ASE certifications, and investment in tools and equipment make them capable of a wide range of repairs. These repairs can range from tires and wheel alignment, to minor and major mechanical repairs, to computer and check engine light diagnoses and repair, to emissions testing, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Auto Repair Experience

  • Harry Whyte, Manager
  • Established 1983
  • 3 Auto Repair Mechanics on Staff
  • 3 ASE Certified Auto Technicians
  • 52 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Tire Sales/Repair
  • Transmission Repair


  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Gas/Diesel
  • Heated Waiting Room
  • Loaner Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Honda
  • Hyundai
  • Infiniti
  • Jaguar
  • Land Rover
  • Lexus
  • Mazda
  • Mercedes-Benz
  • Mini
  • Mitsubishi
  • Nissan
  • Porsche
  • Saab
  • Subaru
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Independent service & repair for all imports. Specializing in Audi, BMW, Lexus, Mercedes, and Mini. In business since 1983. Owner operated.

RepairPal Certified

Technical Ability

This score measures the experience, tenure, training, and certification of the technical staff as well as a shop's ability to get the repair done right the first time.

Tools & Equipment

This score rates the shop's computer diagnostic tools, technical information systems, and other equipment to make sure they can address any issue that may occur with your vehicle.

Customer Service

This score measures the experience, tenure, training, and certification of the customer service representatives, as well as how their customers grade them on overall experience, fair pricing, on-time completion of repairs, and whether or not they felt pressured into additional repairs.

Customer Amenities

This score rates the shop's amenities such as shuttle services, loaner or rental cars, a comfortable waiting room, WiFi, early-bird or off-hours drop-off, and more.

Parts & Labor Warranty

This is the minimum warranty the shop offers on parts and labor for all repairs.


Overall Rating

30 Verified Reviews

Customer Reviews

Verified CustomerMarch 04, 2015


Verified CustomerMarch 03, 2015

Very knowledgeable and quick service.

Verified CustomerMarch 01, 2015

I came in without an appointment and received service while I waited. The owner explained a possible delay due to testing needed, but gave me the option to stay or return later when service completed.

Verified CustomerFebruary 23, 2015

Consistently competent performance, and always a first time fix. Excellent customer service.

Verified CustomerFebruary 18, 2015

First Class Automotive does a great job on my cars.

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Verified CustomerFebruary 09, 2015

They are so knowledgeable of my Audi, and do high quality work.

February 09, 2015

Very pleased.

Verified CustomerFebruary 09, 2015

Friendly and reliable service.

Verified CustomerJanuary 28, 2015

Chris, Andy awesome.

Verified CustomerJanuary 27, 2015

They specialize on German makes.

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Verified CustomerJanuary 26, 2015

Service was prompt. Detail was provided on exactly the services needed and even what services could wait until next visit. Staff was friendly and professional.

January 25, 2015

Great service. Not extremely happy that they overcharge for parts but they shoot straight.

Verified CustomerJanuary 22, 2015

They are the best. The mechanics will speak with you and explain any situation.

January 21, 2015

They have taken care of my 2004 Volvo for many years and I have never been disappointed in their work. They are honest and sincere and I would never take my old Volvo anyplace else. Besides all that they are really nice guys.

Verified CustomerJanuary 21, 2015

They do a great job & really know cars.

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Verified CustomerJanuary 21, 2015

Good reputation, good service, trustworthy.

Verified CustomerJanuary 19, 2015

Nice environment and a good group of guys there.

Verified CustomerJanuary 18, 2015

They are very professional and did what I asked for and for the price estimated and then washed the car.

Verified CustomerJanuary 15, 2015

Excellent diagnostic work and service.

Verified CustomerJanuary 15, 2015

They are helpful and honest. I don't feel forced to get extra service done that I did not come in for.

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Verified CustomerJanuary 13, 2015

These guys are crooks.

Verified CustomerJanuary 01, 2015

The meet my requests even though they were off the beaten path or easy for them. Worked with me to reduce costs!

Verified CustomerDecember 23, 2014

Good service.

Verified CustomerDecember 10, 2014

The work is always done well and they stand by their service.

Verified CustomerDecember 08, 2014

Perfect combination of expertise, TRUST, and great customer service & communication.

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Verified CustomerDecember 04, 2014

Excellent staff and service - trustworthy.

Verified CustomerDecember 03, 2014

They only specialize on German makes.

Verified CustomerDecember 02, 2014

Amazing service.

Verified CustomerDecember 02, 2014

Good service.

1 verified customer did not leave comments but provided this rating:
(1) by Carol
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