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First Choice Automotive

(410) 618-1528
46 Verified Reviews

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
08:00
15:00
http://purl.org/goodrelations/v1#Saturday
Su
Closed
M
8:00am to 6:00pm
T
8:00am to 6:00pm
W
8:00am to 6:00pm
Th
8:00am to 6:00pm
F
8:00am to 6:00pm
S
8:00am to 3:00pm

ADDRESS

710- A Pulaski Highway
Joppa, MD 21085 USA

AUTO REPAIR EXPERIENCE

  • John Roe, Manager
  • Established 2015
  • 4 Auto Repair Mechanics on Staff
  • 41 Years of Car Repair Experience

First Choice Automotive Reviews

OVERALL RATING

46 Verified Reviews
5 stars
(33)
4 stars
(9)
3 stars
(3)
2 stars
(0)
1 star
(1)
by - Verified Customer April 02, 2017

They were professional and friendly.

by - Verified Customer April 02, 2017

First Choice Automotive is amazing! Great service and car was done in a timely manner. I will definitely return.

by - Verified Customer March 29, 2017

Very Honest and professional. Kept me informed and up to date with all repairs. Done at a very reasonable price. Made me feel great finding a local trustworthy shop to do my repairs! I tell everybody that you are not only my First Choice, but the Best CHOICE!!!!

by - Verified Customer March 29, 2017

loved it

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by - Verified Customer March 25, 2017

I'm glad I took my car here, John and his crew really took care of me and I will continue to take my car here in the future

by - Verified Customer March 25, 2017

4 new tires great price, Will return !

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by - Verified Customer March 25, 2017

Amazing people that work there...

by - Verified Customer March 11, 2017

went in for an unexpected repair, was taken right away and had the repair done and out the door within an hour ! Explained everything and did a thorough job

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by - Verified Customer March 02, 2017

Great experience

by - Verified Customer March 02, 2017

Thank you

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by - Verified Customer February 16, 2017

I had my brakes done and had to return to the shop 2 more times after it got returned because the mechanic put the wrong grease on a spring and the breaks squeaked, then he didn't tighten something and the brake wouldn't work unless I pushed the pedal all the way to the floor! My car was in the shop for 3 days in a row, all because I wanted my brake pads fixed!

by - Verified Customer February 16, 2017

Satisfied.

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by - Verified Customer February 16, 2017

Very professional and friendly.

by - Verified Customer February 16, 2017

Great service.

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by - Verified Customer February 09, 2017

They came and towed my truck, knew exactly what was wrong, fixed it and I had it the next day!! The head mechanic and the all the guys and the front desk woman were awesome!!! I will be back!!!!

by - Verified Customer February 09, 2017

The staff is honest and knowledgeable.

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by - Verified Customer February 09, 2017

Great people, good work. A little pricey for what I had done but overall very satisfied.

by - Verified Customer February 09, 2017

They always do a great job!

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by - Verified Customer February 09, 2017

I was very pleased with the service I received at this shop.

by - Verified Customer February 09, 2017

It went great! They were quick and professional.

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by - Verified Customer February 09, 2017

I just had tires put on, but they were very prompt and organized. I would most definitely recommend them.

by - Verified Customer February 02, 2017

Responsive to needs, honest with quotes and efficient work- without sacrificing quality. Staff is accommodating and welcoming, and quick to answer a question. Throughout the repair, they provided constant updates about my car- and provided me with several cost effective options for a thorough job to be done. Kudos!

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by - Verified Customer February 02, 2017

Everything went perfectly fine!

by - Verified Customer February 02, 2017

It was excellent!

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by - Verified Customer January 29, 2017

It went very well! I was 100% pleased with the service and would highly recommend them to anyone.

by - Verified Customer January 29, 2017

I had no issues whatsoever! They really did a fantastic job.

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by - Verified Customer January 29, 2017

They did a very good job! I had brakes put on and have seen no issues at all. I really appreciate John's service.

by - Verified Customer January 29, 2017

Everything went great!

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by - Verified Customer January 29, 2017

I have been very happy with this shop so far.

by - Verified Customer January 19, 2017

I just came in for an oil, but I have been coming here for years and have always been pleased.

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by - Verified Customer January 19, 2017

Very satisfied with the service! I don't have a lot to compare with when it comes to the cost, but I felt it was very reasonable since I now drive a car that takes synthetic oil. I would most certainly tell others to come to this shop.

by - Verified Customer January 19, 2017

Everything went very well.

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by - Verified Customer January 19, 2017

I don't have a single bad experience with them. I had all sorts of things done on my vehicle and can honestly say they did it all for a very fair price and always provide quality work.

by - Verified Customer January 12, 2017

Everything went so well. I feel like you pay for what you get and they definitely delivered on their end.

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by - Verified Customer January 12, 2017

This was my first time into the shop and I was pleased with the service.

by - Verified Customer January 05, 2017

Oil change and other fluids to top off.

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by - Verified Customer January 05, 2017

They did a really great job. I have no complaints.

by - Verified Customer January 05, 2017

I was satisfied with the service I received.

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by - Verified Customer December 29, 2016

Very personable and understanding.

by - Verified Customer December 24, 2016

Awesome fast service. Finds the issue and fixes it quick. Highly recommended.

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by - Verified Customer December 08, 2016

Great shop and fast service!

by - Verified Customer November 10, 2016

As always we had quick, honest and fair service from everyone at First Choice.

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by - Verified Customer November 10, 2016

Profession service. Friendly, all my cars are serviced at First Choice.

by - Verified Customer October 29, 2016

Excellent work. Competitive pricing.

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by - Verified Customer August 14, 2016

Their work is 100% always reliable, and they are quick with getting you in for repair. They also never pressure you for added repairs (Other than what you came in for). Only problem I have noticed lately is it seems their prices have increased quite a bit. I have been coming here for approx. 7 years now, and my last 2 repairs were quoted prices rather higher than the going rate for private shops. Only when I negotiated the price and expressed my displeasure did they lower the rate to something much more comparable to other quotes. This was not the case 4 or 5 years ago. Original quotes were always very reasonable and in line with competitors, which is one of the reasons I loved coming here. you didn't feel like they were trying to get one over on you. On my last visit I was quoted a repair with the labor rate of $120/hour. This is dealership or marine mechanic pricing, and if I wanted to pay this I would take it to the dealer for repairs. But again, after discussion with them it was lowered to a manageable figure. Love the work they do and the service they provide, just wish they get back to more realistic quotes. In the age of the internet, material prices are far to easy to see to justify increased rates.

1 verified customer did not leave comments but provided this rating:
by Kris

Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Collision Repair & Paint
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
+ More

AMENITIES

  • Car Delivery
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Military Discount
  • Open Saturday
  • Open Weekends
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet
+ More

AFFILIATIONS

  • ASA
  • ASE Blue Seal

MESSAGE FROM THE SHOP

Just off Route 40 in Joppa, First Choice Automotive is home to a 12,500 square foot full-service facility, which includes 18 repair stalls, 12 vehicle lifts and an indoor reconditioning center that allows for year round detailing. With 4 ASE-certified technicians on staff, our service center can fulfill the needs of any domestic or foreign car owner with unparalleled service.

No matter what the case, no one looks forward to the time when his or her car needs maintenance or repair. We are proud to provide you with no-hassle, quality service that helps you take care of your vehicle without spending massive amounts of time and money. Since 1994 our team has been providing exceptional and reasonably priced service.

At First Choice Automotive, we understand cars and the people who drive them. Therefore, we cater to each customer's specific needs to ensure that our service exceeds your expectations.

Towing is Always Available From Patrick's Towing 410-676-1375.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
97
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
100
CUSTOMER AMENITIES
95

First Choice Automotive has been serving the community of Joppa and the surrounding area since 1994 with the current ownership on board since 2015. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "awesome”, “professional”, “friendly”, “fantastic” and "excellent". This location features an experienced and well-trained team of automotive technicians. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment to minor and major mechanical repairs, to emissions testing, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.


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