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First Choice Automotive

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710- A Pulaski Highway
Joppa, MD 21085 USA
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08:00
18:00
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08:00
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OPEN NOW
F
8:00am to 6:00pm
OPEN NOW
M
8:00am to 6:00pm
F
8:00am to 6:00pm
T
8:00am to 6:00pm
S
8:00am to 3:00pm
W
8:00am to 6:00pm
Su
Closed
Th
8:00am to 6:00pm
Call now:
(410) 618-1528
12 Verified Reviews

Auto Repair Experience

  • John Roe, Manager
  • Established 2015
  • 4 Auto Repair Mechanics on Staff
  • 41 Years of Car Repair Experience
RepairPal Scorecard

First Choice Automotive has been serving the community of Joppa and the surrounding area since 1997 with the current ownership on board since 2015. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "awesome”, “professional”, “friendly”, “fantastic” and "excellent". This location features an experienced and well-trained team of automotive technicians. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to emissions testing, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • John Roe, Manager
  • Established 2015
  • 4 Auto Repair Mechanics on Staff
  • 41 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair

Amenities

  • Early Bird Dropoff
  • Loaner Car
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

47 Verified Reviews
5 stars
(34)
4 stars
(8)
3 stars
(4)
2 stars
(0)
1 star
(1)
by - Verified Customer February 09, 2017

They always do a great job!

by - Verified Customer January 29, 2017

It went very well! I was 100% pleased with the service and would highly recommend them to anyone.

by - Verified Customer January 19, 2017

I just came in for an oil, but I have been coming here for years and have always been pleased.

by - Verified Customer January 19, 2017

Very satisfied with the service! I don't have a lot to compare with when it comes to the cost, but I felt it was very reasonable since I now drive a car that takes synthetic oil. I would most certainly tell others to come to this shop.

by - Verified Customer January 12, 2017

Everything went so well. I feel like you pay for what you get and they definitely delivered on their end.

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by - Verified Customer February 09, 2017

I just had tires put on, but they were very prompt and organized. I would most definitely recommend them.

by - Verified Customer February 02, 2017

It was excellent!

by - Verified Customer January 29, 2017

They did a very good job! I had brakes put on and have seen no issues at all. I really appreciate John's service.

by - Verified Customer January 19, 2017

Everything went very well.

by - Verified Customer January 19, 2017

I don't have a single bad experience with them. I had all sorts of things done on my vehicle and can honestly say they did it all for a very fair price and always provide quality work.

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by - Verified Customer February 09, 2017

I was very pleased with the service I received at this shop.

by - Verified Customer February 09, 2017

It went great! They were quick and professional.

by - Verified Customer February 02, 2017

Everything went perfectly fine!

by - Verified Customer January 29, 2017

I had no issues whatsoever! They really did a fantastic job.

by - Verified Customer January 29, 2017

I have been very happy with this shop so far.

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by - Verified Customer January 12, 2017

This was my first time into the shop and I was pleased with the service.

by - Verified Customer January 05, 2017

They did a really great job. I have no complaints.

by - Verified Customer January 29, 2017

Everything went great!

by - Verified Customer January 05, 2017

I was satisfied with the service I received.

by - Verified Customer January 05, 2017

Oil change and other fluids to top off.

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by - Verified Customer December 24, 2016

Awesome fast service. Finds the issue and fixes it quick. Highly recommended.

by - Verified Customer February 09, 2017

They came and towed my truck, knew exactly what was wrong, fixed it and I had it the next day!! The head mechanic and the all the guys and the front desk woman were awesome!!! I will be back!!!!

by - Verified Customer February 16, 2017

Satisfied.

by - Verified Customer February 16, 2017

Very professional and friendly.

by - Verified Customer February 09, 2017

The staff is honest and knowledgeable.

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by - Verified Customer February 09, 2017

Great people, good work. A little pricey for what I had done but overall very satisfied.

by - Verified Customer February 02, 2017

Responsive to needs, honest with quotes and efficient work- without sacrificing quality. Staff is accommodating and welcoming, and quick to answer a question. Throughout the repair, they provided constant updates about my car- and provided me with several cost effective options for a thorough job to be done. Kudos!

by - Verified Customer October 29, 2016

Excellent work. Competitive pricing.

by - Verified Customer December 29, 2016

Very personable and understanding.

by - Verified Customer November 10, 2016

As always we had quick, honest and fair service from everyone at First Choice.

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by - Verified Customer November 10, 2016

Profession service. Friendly, all my cars are serviced at First Choice.

by - Verified Customer December 08, 2016

Great shop and fast service!

by - Verified Customer February 16, 2017

Great service.

by - Verified Customer August 14, 2016

Their work is 100% always reliable, and they are quick with getting you in for repair. They also never pressure you for added repairs (Other than what you came in for). Only problem I have noticed lately is it seems their prices have increased quite a bit. I have been coming here for approx. 7 years now, and my last 2 repairs were quoted prices rather higher than the going rate for private shops. Only when I negotiated the price and expressed my displeasure did they lower the rate to something much more comparable to other quotes. This was not the case 4 or 5 years ago. Original quotes were always very reasonable and in line with competitors, which is one of the reasons I loved coming here. you didn't feel like they were trying to get one over on you. On my last visit I was quoted a repair with the labor rate of $120/hour. This is dealership or marine mechanic pricing, and if I wanted to pay this I would take it to the dealer for repairs. But again, after discussion with them it was lowered to a manageable figure. Love the work they do and the service they provide, just wish they get back to more realistic quotes. In the age of the internet, material prices are far to easy to see to justify increased rates.

by - Verified Customer February 16, 2017

I had my brakes done and had to return to the shop 2 more times after it got returned because the mechanic put the wrong grease on a spring and the breaks squeaked, then he didn't tighten something and the brake wouldn't work unless I pushed the pedal all the way to the floor! My car was in the shop for 3 days in a row, all because I wanted my brake pads fixed!

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by November 15, 2013

Dave has always taken good, honest care of my car. It is much appreciated that I can go in with complete confidence and say "do what it needs." and trust the people to do the job.

by November 13, 2013

They do good work. They are very trustworthy. I have known them for a long time.

by - Verified Customer November 11, 2013

I trust them. I have never been dissatisfied with any of the work they have done. I have known the owner for many years.

by - Verified Customer November 09, 2013

Great customer service / honesty / reasonable pricing / fix the problems right, the first time.

by - Verified Customer November 08, 2013

I have been using Dave since the 70's and 80's. He is really good. I have taken cars in to have work done and he said it did not need to be done. He is a very honest person. I recommend him to everybody. He has a reasonable price.

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by November 05, 2013

They are very efficient. I have never had a minutes problem with them. They do great work.

by October 28, 2013

I was given friendly service. It was very quick and I was on my way. It only took twenty minutes to put two new tires on.

by October 26, 2013

They've always been really good to us, we've never had any problems at all. We're just very, very proud of them, and very glad to have them do our service.

by - Verified Customer October 24, 2013

I've always gotten good service and quality service. They are prompt, nice people and have fair prices.

by - Verified Customer October 24, 2013

They are always honest and fair, they go above and beyond for their customers.

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by - Verified Customer October 19, 2013

They're very honest and they do things the right way. They have reasonable prices.

by - Verified Customer October 19, 2013

First Choice has been my ONLY choice for over 20 years.

1 verified customer did not leave comments but provided this rating:
by Kris
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