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First Choice Automotive

710- A Pulaski Highway, Joppa, MD 21085 Map & directions

Call Now: (410) 927-8825

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About First Choice Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
100
Tools & Equipment (?)
92
Customer Service (?)
96
Customer Conveniences (?)
Lifetime Warranty
Parts & Labor Warranty (?)

Assessment Summary

First Choice has been serving the Joppa community since 1989. This RepairPal Certified shop prides itself on providing no hassle, quality service for you and your vehicle. They do this by offering a lifetime warranty on most repairs, free towing services (restrictions apply), free loaner vehicles with major repairs, and 7 day a week service. This team is committed to staying current and attends some of the best automotive training on a regular basis and have the automotive tools and computer diagnostic equipment that is needed to make professional repairs to your vehicle. Local shuttle service, rental vehicles, loaner cars, early bird drop off, and a clean comfortable waiting area are all available for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Honda Hummer
Hyundai Infiniti Isuzu
Jaguar Jeep Kia
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

Service & Repair

Customer Reviews 12 verified reviews (13 total)

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First Choice Automotive
Verified Customer
November 15, 2013

Dave has always taken good, honest care of my car. It is much appreciated that I can go in with complete confidence and say "do what it needs." and trust the people to do the job.

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First Choice Automotive
Verified Customer
November 13, 2013

They do good work. They are very trustworthy. I have known them for a long time.

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First Choice Automotive
Verified Customer
November 11, 2013

I trust them. I have never been dissatisfied with any of the work they have done. I have known the owner for many years.

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First Choice Automotive
Verified Customer
November 09, 2013

Great customer service / honesty / reasonable pricing / fix the problems right, the first time.

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First Choice Automotive
Verified Customer
November 08, 2013

I have been using Dave since the 70's and 80's. He is really good. I have taken cars in to have work done and he said it did not need to be done. He is a very honest person. I recommend him to everybody. He has a reasonable price.

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First Choice Automotive
Verified Customer
November 05, 2013

They are very efficient. I have never had a minutes problem with them. They do great work.

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First Choice Automotive
Verified Customer
October 28, 2013

I was given friendly service. It was very quick and I was on my way. It only took twenty minutes to put two new tires on.

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First Choice Automotive
Verified Customer
October 26, 2013

They've always been really good to us, we've never had any problems at all. We're just very, very proud of them, and very glad to have them do our service.

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First Choice Automotive
Verified Customer
October 24, 2013

They are always honest and fair, they go above and beyond for their customers.

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First Choice Automotive
Verified Customer
October 24, 2013

I've always gotten good service and quality service. They are prompt, nice people and have fair prices.

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First Choice Automotive
Verified Customer
October 19, 2013

First Choice has been my ONLY choice for over 20 years.

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First Choice Automotive
Verified Customer
October 19, 2013

They're very honest and they do things the right way. They have reasonable prices.

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First Choice Automotive
November 07, 2013

My alternator gave out and had my car towed to their shop as it was the closest to where I broke down. Their quote was almost $300 more than more than every shop I called. When they realized I knew something about car repairs they reduced the price by $200. These guys are rip off artist stay away!

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 3:00pm
Sun:9:00am to 2:00pm
Call Now:

(410) 927-8825

Auto Repair Experience

  1. John Roe, Manager
  2. Established 1989
  3. 5 Auto Repair Mechanics on Staff
  4. 65 Years of Car Repair Experience