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Firestone Complete Auto Care

6699 Springfield Mall, Springfield, VA 22150

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Oil Change & Lube Service & Repair

Customer Reviews (2 reviews)

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Firestone Complete Auto Care
June 19, 2011

Upon going outside Saturday morning I noticed my rear tire was flat. I removed the tire and found a metal blade from a tool in the tire. I went to the Woodbridge Firestone shop but they did not have the tire in stock. They called this Springfield Firestone shop and were told they had the tire and could quickly mount it because I was bringing in the dismounted wheel.

They acted like no one had called and said it would take at least an hour and a half. All told, the charge was $166.98 for one tire! It was for a Honda Civic, nothing fancy and no additional warranty was included.

This is the fifth tire of this make I have purchased. The others were $119.70 and $130.18 apiece. I purchased two each time and they were not on sale.

I think was overcharged because I was in a jam. I also asked them to water dunk test the other tire I brought along because it was also low on air. All they did was add air. I would shop carefully or avoid this place.

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Firestone Complete Auto Care
July 18, 2008

Always seem to provide good service for tires and oil changes. Recommend looking for coupons...they have some good deals on the receipts from the Giant supermarket in Kingstowne

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