Firestone Complete Auto Care

This shop is not RepairPal Certified. Learn more
7550 N MacArthur Blvd
Irving, TX 75063
(972) 506-8585

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Details

Specialties

  • Oil Change & Lube
  • Service & Repair
  • Tire Sales/Repair

Amenities

  • Warranty Accepted

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

April 10, 2009

It was a Saturday morning when I took my Ford Expedition with 192,000 miles for a simple transmission filter and fluid exchange. It took them over 2 hours to figure out that my vehicle had over 100,000 miles on it. I was told by the shop manager, "It is company policy that we (at Firestone CAC) do not touch any transmission with over 100,000 miles on it. In older transmission the fluid acts as a friction modifier, so changing any fluid could lead to a slipping transmission, or total failure. The best course of action would be to take it to a real transmission shop, so they can look at the chemical breakdown of the actual transmission fluid." I appreciate the honest information, but not the time (2 hours) it took to convey it.

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OVERALL SCORE
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