Firestone Complete Auto Care

This shop is not RepairPal Certified. Learn more
2665 W Main St
Frisco, TX 75034
(214) 387-4661

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
×

Get an Estimate

Tell us a symptom, service or repair for your car
Get a car repair estimate:
Show Repair List »
Show Repair List »
Details

Specialties

  • Oil Change & Lube
  • Service & Repair
  • Tire Sales/Repair

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

January 20, 2011

Firestone is a well renowned company with a long history. This perhaps led me to take their repair center seriously. I took my vehicle in for a specific problem that involved an engine light on. They had checked my vehicle out only to give me a long list of issues they believed were related to the light. This list was comprised of items that were important and that which could be put off. None the less, I paid over one thousand dollars in repairs only to have the light still on. I took the vehicle back and they wanted to charge more money to resolved this. Apparently, they misdiagonsed the issue. A very expensive misdiagnosis. Instead of displaying some ethical behavior and offering to help with at least a price deduction, they held firm and told me to go elsewhere. There were numerous repairs that had nothing at all to do with the engine light on.
Another issue arose with the vehicle overheating and spraying coolant on the engine. They apparently did a flush of the vehicle and could no understand why fluid was leaking out of the coolant system. Their solution...put a new radiator cap on. Well, I left believing this was resolved. Later, I had visited a Quick Lube establishment. They noticed that my coolant was completely empty and had deposits on the coolant stick. It appears that one of the results of the deposits was possibly related to adding a sealer. Again, the coolant was empty just after a few months after my visit with Firestone. Quick Lube believed that the deposits were causing pressure leading to a hose leaking coolant over the front half of the enginge. Well, they were right. They performed a complete coolant flush and removed all the deposits and tightened the hose. The problem has not occured since. The bottom line. Firestone does not take the time to analyze the problem correctly and do not stand by their work in any ethical manner. I feel as though they did what was best in their own interest. This only applies to the Firestone at this location.

April 11, 2009

Outstanding service! Accurate estimate and speedy service. Very customer oriented.

Nearest RepairPal Certified Shops

We certify only the best auto repair shops in Frisco.
High Quality Repair
Guaranteed Fair Prices
Current Expert Training
Real, Verified Reviews
Great Customer Service
Warranty on Repairs
Christian Brothers Automotive-Frisco
9299 Lebanon Rd , Frisco
(972) 975-9231
Quick View
Christian Brothers Automotive-Frisco
9299 Lebanon Rd , Frisco
94
OVERALL SCORE
RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.
CLOSED NOW
T
7:00am to 6:00pm
CLOSED NOW
F
7:00am to 6:00pm
T
7:00am to 6:00pm
S
Closed
W
7:00am to 6:00pm
Su
Closed
Th
7:00am to 6:00pm
M
7:00am to 6:00pm
All repairs are backed by a 24 months / 24,000 miles warranty.
David McDavid Honda of Frisco
1601 N. Dallas Pkwy , Frisco
(855) 984-0633
Quick View
David McDavid Honda of Frisco
1601 N. Dallas Pkwy , Frisco
92
OVERALL SCORE
RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.
CLOSED NOW
M
7:00am to 9:00pm
CLOSED NOW
Th
7:00am to 9:00pm
M
7:00am to 9:00pm
F
7:00am to 9:00pm
T
7:00am to 9:00pm
S
7:30am to 9:00pm
W
7:00am to 9:00pm
Su
Closed
All repairs are backed by a 12 months / Unlimited miles warranty.