I have been there when it was Goodyear for tires and oil changes. I was glad to hear that the oil changes were the same price and will continue to do business there.
They didn't get the work rite the first time and after I explained a couple problems they fixed one and left the other and I just thought the work was not done well and will go else where for my two cars
I will be back for future service.
Very pleased with the work and getting a ride to work while the job was done was very helpful.
Good, attentive & modern.
Very satisfied with All associate's encountered. From the person I met when I walked in to schedule a drop off date to the time picking up vehicle.
Everyone was very friendly!
I was satisfied with work that was done, and the people went though everything with me.
I have had a good experience so far. Friendly service and good communication about what was going to be done to my car. I would recommend Farmington garage!
I found all employees to be friendly and helpful, explaining problems found and what needed to be done to correct them.....my garage for the future!
James was great in letting me know what was wrong with my car and prioritizing repairs so I didn't have to take care of all at once. Work was done in a timely manner. Very friendly and honest staff, glad they are part of the Farmington community!
Everyone was very accommodating and nice! I almost felt like I was not at a car garage!!!
Very pleased with the work and service provided.
Great customer service.
Excellent service. Felt comfortable and at ease while there.
I only had an oil change and tire rotation but felt very welcomed and well informed about my car. I already have Recommended you to many of my friends. I look forward to having you service my car because I felt that you were being very honest with me. I'm so glad I feel confident with finding you taking the place of the previous tenants.
Well satisfied, friendly staff, pleasant and comfortable waiting area.
Great experience and convenient location.
They conduct a very professional business but in an extremely friendly manner.
Good energy, nice place to sit and wait while car was repaired. All in all a good experience. Thank you!
Loved the people and service.
They did not have the battery in stock as promised, but did give me a loaner car while the correct battery was en route. The repair took 2 hours longer than expected.
I chose the shop because of it's proximity to down town Farmington. Great experience. Clean. Courteous. Loved It. Would recommend.
Great customer service.
A good job, by competent employees, this is a place you can trust.
Nobody tops James and the rest of the crew at The Farmington Garage. They are the cream of the crop.
Wish the new owners the best.
Wonderful! I had an oil change done. I passed on $30 off coupons to 2 neighbors and raved about your service.
Very friendly, fair prices, very nice shop.
Great people! Very helpful.
The service was quick and accurate.
Quick, effective and very fair price.
The service people were friendly, helpful and honest.
They are very efficient.
Very costly repairs! Went in for an oil change, and they tried to talk me into doing additional work, estimated over $3,000
The service was great. I do feel it was overpriced. $44 for an oil change is really a lot. Otherwise, the service was friendly and prompt.
They were very honest and informative. Took the time to clearly explain everything to me.
Work got done as expected. I wouldn't recommend pushing the the "extras" such as radiator flush, transmission flush, etc. Most modern cars do not need such work and as unfortunate as it is, there are all too many shops out there that push these services even when the vehicle doesn't need it or worst yet, claim to do the work but don't.
Friendly staff, hood service and fixed my car issues.
Although I only had an oil change I originally took it there for a brake job. Their quote was almost 2 times more expensive than 2 of their competitors for the same work.
Awesome experience from start to finish.
The first thing was that a car fax was printed out & we reviewed it. That gave me a chance to see what was done before I purchased the vehicle. Very helpful. We talked about what I wanted done & what was needed beyond that as was revealed from an inspection that I authorized. Cost was also reviewed for the work I authorized as well as any future work I may want done. It was all printed out for my record keeping. The staff & technicians were very helpful & did not try to upsell anything. My vehicle needs further work & I will get it done here when I have saved up the money. I will make them my garage now.
I was treated with kindness, courtesy and respect, and so was my car.
Clean facilities and equipment. Thorough service procedures.
Staff was awesome, very helpful and understanding. Even provided my roommate with a ride to work when our car was broke down, love the staff!
Prompt, intelligent service.
This was my first time at this location. The staff was helpful, accommodating, and timely. The décor and seating at the Farmington Garage was comfortable and lovely! It was a great first experience!
Quick friendly service.
Good and fast.
Great service, fair price, nice people.
The owner was great to work with.
Very conscientious. They diagnosed my problem, but recognized that it was recently serviced by another entity and that entity should repair the problem under warranty. They not only refrained from charging me a diagnosis fee, they provided me with cardboard to place under my car do keep the leak of fluid from further staining my driveway, along with a kitty litter-like substance to soak up the existing stain. Again, all at no charge!
Great people to work with. Trustworthy and knowledgeable.
I had a great experience at this shop. I am the assistant manager at the Sherwin Williams store in Farmington Hills and received some coupons from you guys so I stopped by and had an oil change done for my boyfriend's car. I will be back soon because I need one for my car! You guys are great and I will continue to use you for any of my automobile needs...especially since you guys used our paint to remodel the shop!
I may have to return for the same problem.
The staff were very attentive to my scheduling needs and very accommodating.
The service was top notch!
Oil change and rotation was fine, personnel was friendly.
They made a thorough evaluation of the tricky issue that plagued my car. They communicated well and were very friendly.
Good service, timely, friendly, and prices right.
My air conditioning was not cooling so I took it in for a coolant refill. It was near the end of the summer so I didn't want to pay for a full assessment that would have to be repeated next Spring so, to make a long story short, the owner worked with me for a reasonable charge to get my air conditioning cooling again.
They are timely and polite.
Called on a Monday morning to discuss replacement of air compressor, was given quote and told repair could be done that day and be ready by afternoon. Dropped Jeep off and called in afternoon to discuss status of work, no status could be provided, however, the store was more than able to provide a list of other activities on car they thought needed work. Later in day after calling again, I was told they could use a reconditioned part, I declined, and ended up waiting for them to order new part for next day. In addition, I was having oil change and tires rotated, I was told the key for wheel lock lugs was missing, they wanted to remove the wheel lock by torch from one of the wheels in order to remove tire. The mechanic did not realize that all 4 tires had wheel locks (he stated only 1 tire had them). After 2 calls and insisting all 4 wheels had wheel locks when I dropped off the Jeep and that they better double check the center counsel where I told them the key was in the first place, I did not here a peep. Picked up car at the end of next day, tire light went on, I had to add 15pds of air to the front left tire. Nice people, but, not very impressed with the overall service experience.
Excellent and prompt, friendly and professional.
Excellent customer service!
The staff was friendly and my vehicle was ready faster than they anticipated.
They are very good.