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Family Auto Service

(516) 868-8571

141 Sunrise Highway, Lynbrook, NY 11563

Overall Score

Hours of Operation

Mon - Fri:6:30am to 6:00pm
Sat:8:00am to 3:00pm
Sun:CLOSED

Message from the Shop

At Family Auto Service, we are VERY SERIOUS about what we do. We believe our customers are our extended family - and you can expect to be treated as a member of our family here. Our staff knows that it is cheaper to do things right the first time. We've been in the business of solving problems for a long time, and our customers receive the direct benefit of our experience.
We are a NAPA AutoCare Center.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Subaru Suzuki Toyota
Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Extended/Evening Hours Financing
Free Inspection Heated Waiting Room Military Discount Open Saturday
Parts/Accessories Se Habla Espanol Senior Discount Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews (21 reviews)

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Family Auto Service
Verified Customer
August 21, 2012

Very reputable. They are consistent in their work. They are in a very good location - they're by a train station. There is also a cab company right there as well. They drive people home if they don't have any other way home.

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Family Auto Service
Verified Customer
August 17, 2012

They are extremely professional. They treat everyone like family. I send everyone there.

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Family Auto Service
Verified Customer
August 15, 2012

I have been a customer for 15 years and wouldn't take my car anywhere else.

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Family Auto Service
Verified Customer
August 15, 2012

I think they are excellent. I refer people all the time. I have never had any problems. They spell out what is wrong with my car. There is no pressure with the repairs. They save me money.

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Family Auto Service
Verified Customer
August 13, 2012

I am extremely satisfied. They work well with you and I would recommend family and friends. They are very courteous and I enjoy going there.

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Family Auto Service
Verified Customer
August 09, 2012

The bottom line is that it's nice to take your car and drop it off at the auto shop and not have to worry about being taken advantage of or being forced into unnecessary repairs, and to have the work done in budget.

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Family Auto Service
Verified Customer
June 26, 2012

Very honest. They let you make a decision if you want your car repaired now or later. Very trustworthy.

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Family Auto Service
Verified Customer
June 22, 2012

They are ok. They do good work and I don't have any complaints. So I don't think they would have any problems with any other car.

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Family Auto Service
Verified Customer
June 22, 2012

I fully trust this repair shop. My wife's old car had muffler problems I had them repair the system. He has saved me money time and time again. I wouldn't go anywhere else.

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Family Auto Service
Verified Customer
June 13, 2012

He does a really good job and he is honest. I like him.

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Family Auto Service
Verified Customer
June 12, 2012

I think that they do good work, I think they've been honest and fair. I would rank them pretty high. One thing I appreciate is that when you go in for something simple they check the car out and if they see anything they point it out (no high pressure!) and let you know what needs to be fixed.

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Family Auto Service
Verified Customer
June 09, 2012

I think they are very knowledgeable. Their workmanship is awesome. The owner is very personable. You can talk to them on a personal level.

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Family Auto Service
Verified Customer
June 09, 2012

Just that they are really fair and reasonable.

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Family Auto Service
June 24, 2010

Very happy with Family Auto Service.
Thorough inspection,only place i ever heard of that offers lifetime warranties on repairs.Even fan belts!Clean bathrooms,Fresh coffee.Nice waiting area.Also love the freebies they give away

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Family Auto Service
October 25, 2009

Can't say enough good things about Family Auto..Been a customer for 10 years...they do good work and they stand behind the work.

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Family Auto Service
March 05, 2012

Had one of the best repair service I have ever had with my car here. They are clean, courteous, respectful, efficient and very trustworthy. I went there for the first time today, but was treated as if I were a customer of theirs for years that they were going to take care of. Even took on the job of fixing what was broken and not done well by another establishment without giving me any problems repairing. I recommend you take your car to Family Auto Service in Baldwin for any repairs or service. I have never endorsed a service place before, but this place is great!!

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Family Auto Service
October 07, 2011

Family Auto of Baldwin is the friggin BEST! They're fast, professional, and knowledgeable. They don't pressure you and the guarantee everything they do for as long as you own your car. I just had my tires and oil changed. They have a customer in me for life.

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Family Auto Service
June 22, 2011

I bring all my cars there. Steve is very knowledgeable & constantly stays up to date on everything. He truly loves what he does. They are polite, explain things,tell you what you need now & what can wait. Never any pressure. Steve also has deals he sends in the mail and he warrantees everything. He knows the value of a good customer and the recommendations that come with them. Smart businessman, nice guy, and he hires very qualified mechanics. he runs the shop the way I would if I owned it.

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Family Auto Service
June 21, 2011

Where do I start, friendly, professional, reliable, honest and fair. I can't recommend Steve and the guys highly enough, this is the best shop I've had the pleasure of dealing with. My wife and I have been customers for years, they do it all inspections, service, maintenance and repairs.

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Family Auto Service
December 22, 2010

Steve and his guys are the best. I always feel comfortable bringing both my cars in!! They even make my wife comfortable!!!

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Family Auto Service
July 17, 2010

One of the best shops ever used. Once I needed warranty repair at the dealer and they asked who did a particular repair because they said it was top-notch. Got to take notice when one mechanic praises another shop.
Often will talk me out of work that they say I don't need.

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