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Family Auto Service

2157 Marion Place | Baldwin, NY 11510

(516) 324-4132

Call Now: (516) 324-4132

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
84
Technical Ability (?)
97
Tools & Equipment (?)
98
Customer Conveniences (?)

Assessment Summary

Looking for a lifetime warranty on vehicle repairs? Family Auto Service is the place—ready to take care of all of your automotive needs, from the most basic service to the most complex diagnoses. They have experienced and well-trained technicians who can put their knowledge to use with the most modern diagnostic tools that help them determine the cause of just about any problem your vehicle may have. They stand behind their work with an almost unheard of lifetime warranty on most non-consumable parts—now that’s a Top Shop!

At Family Auto Service, we are VERY SERIOUS about what we do. We believe our customers are our extended family - and you can expect to be treated as a member of our family here. Our staff knows that it is cheaper to do things right the first time. We've been in the business of solving problems for a long time, and our customers receive the direct benefit of our experience.
We are a NAPA AutoCare Center.

Auto Makes We Service:

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Saab Saturn
Scion Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations:

Specialties:

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair

Amenities:

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Extended/Evening Hours Financing
Free Inspection Heated Waiting Room Military Discount Open Saturday
Parts/Accessories Se Habla Espanol Senior Discount Service Guarantee
Towing Warranty Accepted Wireless Internet

Customer Reviews (8 reviews)

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  • Family Auto Service
    March 05, 2012

    Had one of the best repair service I have ever had with my car here. They are clean, courteous, respectful, efficient and very trustworthy. I went there for the first time today, but was treated as if I were a customer of theirs for years that they were going to take care of. Even took on the job of fixing what was broken and not done well by another establishment without giving me any problems repairing. I recommend you take your car to Family Auto Service in Baldwin for any repairs or service. I have never endorsed a service place before, but this place is great!!

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  • Family Auto Service
    October 07, 2011

    Family Auto of Baldwin is the friggin BEST! They're fast, professional, and knowledgeable. They don't pressure you and the guarantee everything they do for as long as you own your car. I just had my tires and oil changed. They have a customer in me for life.

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  • Family Auto Service
    June 22, 2011

    I bring all my cars there. Steve is very knowledgeable & constantly stays up to date on everything. He truly loves what he does. They are polite, explain things,tell you what you need now & what can wait. Never any pressure. Steve also has deals he sends in the mail and he warrantees everything. He knows the value of a good customer and the recommendations that come with them. Smart businessman, nice guy, and he hires very qualified mechanics. he runs the shop the way I would if I owned it.

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  • Family Auto Service
    June 21, 2011

    Where do I start, friendly, professional, reliable, honest and fair. I can't recommend Steve and the guys highly enough, this is the best shop I've had the pleasure of dealing with. My wife and I have been customers for years, they do it all inspections, service, maintenance and repairs.

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  • Family Auto Service
    December 22, 2010

    Steve and his guys are the best. I always feel comfortable bringing both my cars in!! They even make my wife comfortable!!!

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  • Family Auto Service
    July 17, 2010

    One of the best shops ever used. Once I needed warranty repair at the dealer and they asked who did a particular repair because they said it was top-notch. Got to take notice when one mechanic praises another shop.
    Often will talk me out of work that they say I don't need.

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  • Family Auto Service
    June 24, 2010

    Very happy with Family Auto Service.
    Thorough inspection,only place i ever heard of that offers lifetime warranties on repairs.Even fan belts!Clean bathrooms,Fresh coffee.Nice waiting area.Also love the freebies they give away

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  • Family Auto Service
    October 25, 2009

    Can't say enough good things about Family Auto..Been a customer for 10 years...they do good work and they stand behind the work.

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Hours of Operation:

Mon - Fri6:30am to 6:00pm
Sat8:00pm to 3:00pm
SunCLOSED
Fast Facts
  1. Steve Rozansky, Owner
  2. Established 1994
  3. Online Reputation:
  4. 3 Technicians on Staff
  5. 41 Combined Years of Experience