Family Auto Service

This shop is not RepairPal Certified. Learn more
141 Sunrise Highway
Lynbrook, NY 11563
CLOSED NOW
W
6:30am to 6:00pm
CLOSED NOW
S
8:00am to 3:00pm
W
6:30am to 6:00pm
Su
Closed
Th
6:30am to 6:00pm
M
6:30am to 6:00pm
F
6:30am to 6:00pm
T
6:30am to 6:00pm
(516) 868-8571

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Message from the Shop
At Family Auto Service, we are VERY SERIOUS about what we do. We believe our customers are our extended family - and you can expect to be treated as a member of our family here. Our staff knows that it is cheaper to do things right the first time. We've been in the business of solving problems for a long time, and our customers receive the direct benefit of our experience. We are a NAPA AutoCare Center.
Details

Auto Repair Experience

  • Steve Rozansky, Owner
  • Established 1994
  • 3 Auto Repair Mechanics on Staff
  • 41 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Financing
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Parts/Accessories
  • Se Habla Espanol
  • Senior Discount
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

21 Reviews

Customer Reviews

Verified CustomerAugust 21, 2012

Very reputable. They are consistent in their work. They are in a very good location - they're by a train station. There is also a cab company right there as well. They drive people home if they don't have any other way home.

Verified CustomerAugust 17, 2012

They are extremely professional. They treat everyone like family. I send everyone there.

Verified CustomerAugust 15, 2012

I have been a customer for 15 years and wouldn't take my car anywhere else.

Verified CustomerAugust 15, 2012

I think they are excellent. I refer people all the time. I have never had any problems. They spell out what is wrong with my car. There is no pressure with the repairs. They save me money.

Verified CustomerAugust 13, 2012

I am extremely satisfied. They work well with you and I would recommend family and friends. They are very courteous and I enjoy going there.

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Verified CustomerAugust 09, 2012

The bottom line is that it's nice to take your car and drop it off at the auto shop and not have to worry about being taken advantage of or being forced into unnecessary repairs, and to have the work done in budget.

Verified CustomerJune 26, 2012

Very honest. They let you make a decision if you want your car repaired now or later. Very trustworthy.

Verified CustomerJune 22, 2012

I fully trust this repair shop. My wife's old car had muffler problems I had them repair the system. He has saved me money time and time again. I wouldn't go anywhere else.

June 22, 2012

They are ok. They do good work and I don't have any complaints. So I don't think they would have any problems with any other car.

Verified CustomerJune 13, 2012

He does a really good job and he is honest. I like him.

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Verified CustomerJune 12, 2012

I think that they do good work, I think they've been honest and fair. I would rank them pretty high. One thing I appreciate is that when you go in for something simple they check the car out and if they see anything they point it out (no high pressure!) and let you know what needs to be fixed.

Verified CustomerJune 09, 2012

Just that they are really fair and reasonable.

Verified CustomerJune 09, 2012

I think they are very knowledgeable. Their workmanship is awesome. The owner is very personable. You can talk to them on a personal level.

March 05, 2012

Had one of the best repair service I have ever had with my car here. They are clean, courteous, respectful, efficient and very trustworthy. I went there for the first time today, but was treated as if I were a customer of theirs for years that they were going to take care of. Even took on the job of fixing what was broken and not done well by another establishment without giving me any problems repairing. I recommend you take your car to Family Auto Service in Baldwin for any repairs or service. I have never endorsed a service place before, but this place is great!!

October 07, 2011

Family Auto of Baldwin is the friggin BEST! They're fast, professional, and knowledgeable. They don't pressure you and the guarantee everything they do for as long as you own your car. I just had my tires and oil changed. They have a customer in me for life.

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June 22, 2011

I bring all my cars there. Steve is very knowledgeable & constantly stays up to date on everything. He truly loves what he does. They are polite, explain things,tell you what you need now & what can wait. Never any pressure. Steve also has deals he sends in the mail and he warrantees everything. He knows the value of a good customer and the recommendations that come with them. Smart businessman, nice guy, and he hires very qualified mechanics. he runs the shop the way I would if I owned it.

June 21, 2011

Where do I start, friendly, professional, reliable, honest and fair. I can't recommend Steve and the guys highly enough, this is the best shop I've had the pleasure of dealing with. My wife and I have been customers for years, they do it all inspections, service, maintenance and repairs.

December 22, 2010

Steve and his guys are the best. I always feel comfortable bringing both my cars in!! They even make my wife comfortable!!!

July 17, 2010

One of the best shops ever used. Once I needed warranty repair at the dealer and they asked who did a particular repair because they said it was top-notch. Got to take notice when one mechanic praises another shop.
Often will talk me out of work that they say I don't need.

June 24, 2010

Very happy with Family Auto Service.
Thorough inspection,only place i ever heard of that offers lifetime warranties on repairs.Even fan belts!Clean bathrooms,Fresh coffee.Nice waiting area.Also love the freebies they give away

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October 25, 2009

Can't say enough good things about Family Auto..Been a customer for 10 years...they do good work and they stand behind the work.

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