Family Auto Care
42 Union Way, Vacaville, CA 95687 Map & directions
Call Now: (707) 549-6287
“Great place to have our car serviced.”
“I was treated fairly. They did excellent work. I couldn't ask for more. Great job.”
“I always get excellent service there.”
“They were very straightforward, called me with updates, and made sure I was comfortable and understood what...”
About Family Auto Care
RepairPal’s Comprehensive Evaluation
Family Auto Care and Repair is a family run shop, owned and operated by Sean and Nicole Sredl. They have been serving the community of Vacaville since 2009. We learned that Sean is the lead technician, he has over 10 years of automotive experience and holds an ASE Master Certification. His wife Nicole manages the shop, she has 4 years of automotive experience. They have one other technician on staff who brings with him 10 years of experience and ASE certification. For your convenience they offer Early Bird/After hours drop-off and a local shuttle service.
Message from the Shop
Whether your vehicle is towed or driven in, Family Auto Care LLC will provide you with the friendliest and most reliable service one can expect. We will keep you informed of your vehicle's progress during repairs, and advise you of upcoming needs. You can find assurance in knowing all recommended repairs are guaranteed. We invite you to come on down and let us treat you like family.
Auto Makes We Service
|AC/Heating||Alignment||Check Engine Light||Diagnosis|
|Hybrid/Electric||Oil Change & Lube||Scheduled Maintenance||Service & Repair|
|Timing Belts||Transmission Repair||Windshield/Glass|
|Child Friendly||Coffee||Early Bird Dropoff||Free Inspection|
|Heated Waiting Room||Military Discount||Senior Discount||Service Guarantee|
|Shopping Nearby||Shuttle||Warranty Accepted|
Customer Reviews 16 verified reviews (21 total)16 Sort by: Date |
I am in the Air Force and I needed to find somebody to trust to fix my fuel pump and with the help of my dad we found Family Auto Care and we were very satisfied with the price and the amount of personal customer service that we were given AND best of all they did the job right the 1st time. They explained everything and we were very happy with the job they did. I highly recommend them.
This was a remarkable shop. First off, as stated by others, this is just a wife and her husband running a small garage. It is very clean and well organized. The turn around on the vehicle was at least as quick as what was expected if not a little quicker. They let me know all along any costs that they would run into and what to expect and they still came in $70's under what was quoted. They let me know everything else they would suggest for fixing the car completely and gave me individual quotes for each job. They went well above and beyond the level of service that I have received from other shops in ways that I would not even want to say here just because people could take advantage of how honest they really are. I, for one, will be having all my car repairs done by this husband and wife team.
Thank you for a job well done guys!
I do not believe most of the positive reviews. The people at this shop want to make you believe they will "Treat You like family", but it's all fake. I have doubts about the main mechanic's (Sean) abilities. If they perform a repair wrong, they will not accept any responsibility and will deflect any and all blame. They have no concept of accountability or concerns of getting your car fixed in a timely fashion. They will attempt to point out additional items wrong with your car(the upsell of repairs so they can get more $$$). Disagree with them about a repair or work done and they will show their true colors. Please, take your hard earned money elsewhere. There are plently of trustworthy shops in Vacaville that have been around longer than these kids.
In May, while on our way home from AZ, our alternator went out. Because of the holiday weekend, we were stuck in Quartzsite for 3 days. We had our 2 grandsons with us and when it 110 outside there is not much to do but wait. After a $900+ repair we thought everything was fine. A couple days after returning home, it went out again. I contacted Family Auto Care and we dropped the car off. The new alternator was bad. Nicole and Sean went over and beyond getting a new one installed for no additional cost. I have used their service since moving back to CA and have been happy every time.
I've owned several cars of different makes (Honda, Hyundai & Chevy) and taken them to Family Auto Care on several occasions. Sean is a wonderful mechanic and takes his time to explain to me exactly what is wrong with my vehicle and what needs to be done to fix it. I've even called with questions about vehicle performance and he suggested ways to fix the vehicle myself before I made an appointment to bring it in.
As a member of the military who moves around a lot, I know its difficult to find an honest mechanic every time you move which is why I recommend Family Auto Care to all my co workers. They really do take care of their customers like family.