Family Auto Care

RepairPal’s Comprehensive Evaluation

Assessment Summary

Family Auto Care and Repair is a family run shop, owned and operated by Sean and Nicole Sredl. They have been serving the community of Vacaville since 2009. We learned that Sean is the lead technician, he has over 10 years of automotive experience and holds an ASE Master Certification. His wife Nicole manages the shop, she has 4 years of automotive experience. They have one other technician on staff who brings with him 10 years of experience and ASE certification. For your convenience they offer Early Bird/After hours drop-off and a local shuttle service.

Customer Reviews (18 reviews)

• Family Auto Care
  Brad - Verified Customer
  March 08, 2013

  The discounts were alittle confuse'n. Verify "Exactly" what discounts will be applied... then check your bill.

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• Family Auto Care
  Darren - Verified Customer
  February 22, 2013

  They take care of me.

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• Family Auto Care
  Nathan - Verified Customer
  February 19, 2013

  I left with mixed opinions. The owner seemed nice. I felt robbed and taken advantage of. The worst experience ever.

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• Family Auto Care
  Verified Customer
  February 19, 2013

  Awesome staff & service! Saved us $$!

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• Family Auto Care
  Anastacio - Verified Customer
  February 12, 2013

  Great job. They took care of everything. If anything goes wrong with what they did, they would be more than willing to fix the problem.

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• Family Auto Care
  Ed - Verified Customer
  January 24, 2013

  Thorough evaluation of problems big and small. Wear and tear problems pointed out and cost of repairs carefully delineated. Critical repairs were emphasized.

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• Family Auto Care
  Ellen - Verified Customer
  January 23, 2013

  Great place to have our car serviced.

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• Family Auto Care
  Sondra - Verified Customer
  January 11, 2013

  Excellent EVERYTHING!

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• Family Auto Care
  Leah - Verified Customer
  January 10, 2013

  They were good. They were helpful. They were able to work with us. They picked up my husband and took him home. The customer service is awesome.

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• Family Auto Care
  Verified Customer
  December 27, 2012

  I only wanted my front brakes done, and they wanted to replace my ENTIRE braking system, for $1400 because it will all "eventually need to get done"

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• Family Auto Care
  David - Verified Customer
  December 03, 2012

  I am in the Air Force and I needed to find somebody to trust to fix my fuel pump and with the help of my dad we found Family Auto Care and we were very satisfied with the price and the amount of personal customer service that we were given AND best of all they did the job right the 1st time. They explained everything and we were very happy with the job they did. I highly recommend them.

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• Family Auto Care
  Jerry - Verified Customer
  December 01, 2012

  I was treated fairly. They did excellent work. I couldn't ask for more. Great job.

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• Family Auto Care
  Michael - Verified Customer
  October 26, 2012

  I always get excellent service there.

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• Family Auto Care
  Sam - Verified Customer
  September 18, 2012

  They were very straightforward, called me with updates, and made sure I was comfortable and understood what they were doing.

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• Family Auto Care
  Martin - Verified Customer
  September 12, 2012

  He seemed to know what he was doing. It was the opposite end of the spectrum for Toyota of Vacaville. They are honest and I have confidence in them.

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• Family Auto Care
  Verified Customer
  July 31, 2012

  I'm very satisfied with Family Auto Care.

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• Family Auto Care
  piskomiskoway
  June 09, 2011

  I just wanted to thank you and the others for the great job you did on the repair of my car. It looks great. Thanks also for making the whole process very easy.

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  Like | 2 people like this2

  1307649571
• Family Auto Care
  ashstone
  July 28, 2010

  This was a remarkable shop. First off, as stated by others, this is just a wife and her husband running a small garage. It is very clean and well organized. The turn around on the vehicle was at least as quick as what was expected if not a little quicker. They let me know all along any costs that they would run into and what to expect and they still came in $70's under what was quoted. They let me know everything else they would suggest for fixing the car completely and gave me individual quotes for each job. They went well above and beyond the level of service that I have received from other shops in ways that I would not even want to say here just because people could take advantage of how honest they really are. I, for one, will be having all my car repairs done by this husband and wife team.

  Thank you for a job well done guys!

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  Like | 3 people like this3

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