This is the only shop I take mine and my children's cars to. Sean is friendly honest knowledgeable and clearly explains the issues. The work has always been excellent
Appreciate the work that Family Auto Care provides for my family. They have worked on 3 of my vehicles.
Sean and Nicole are amazing. I totally trust what they say is accurate. Super nice people. I've already reconvened family auto till others and will continue to do so.
I trust this repair shop & will recommend them to anyone that needs auto repair.
Sean was great to deal with and went above and beyond to help us with a time sensitive repair.
I'm very picky when it comes to taking my car places. When I find a place I like and trust, I will stick with them. The previous place I used to go to has new ownership and I am no longer satisfied with my service there. Honesty and good service is very important to me and I feel like I no longer have that when taking my car in. I'm so happy i found this place though! I felt like the people were honest and did an excellent job on my repairs. They also did a good job and explaining everything to me in a way I could actually understand. Since I'm not great with cars, I really appreciate it. I will definitely be taking my car there from now on and, without any hesitation, be recommending this place to others.
I am extremely happy with Family Auto Care and will definitely be going back. Everyone was friendly and helpful and took the time to explain everything to me, and I am very happy with the quality and cost of work. I had to have air conditioning repairs and was very scared it would be more than I could afford. I felt that they were very thorough and honest and I was so relieved! I also like how they have shuttle service, and that they are family owned.
I love Sean and Nicole. They are incredibly nice and I trust them. They do what they promise and are good people. I would not go anywhere else and I recommend them to anyone who asks for a reliable and trustworthy place to go.
Very friendly and very good at explaining what's going on for those that don't understand.
Great service and everyone is respectful, friendly and nice at the shop. Very satisfied
VERY customer-oriented. Customer Service is second to none. So is their professionalism and expertise. I have had cars around the world, and they are the best mechanic shop I have ever experienced
Loyal customer because they did the work right with great customer service. No hassles or pressures or garage speak or high pricing. Just good people doing a good job
The staff is above amazing. They treated us with respect, kindness, and like we were old friends. Will be returning to them for every car repair I need.
real friendly staff. honest with customer. does excellent work.
The car is not completly repaired. I was informed that the engine is operating normal and I'm getting check engine lights. Driving it for about 20 miles I got the first check engine light and sure enough had to bring it back. Turns out they forgot to plug the connectors that go to the o2 sensor. Go figure. Then over the weekend a misfire check engine light turned on. I really would have appreciated that they would at least check the engine prior to completing the repairs. They obviously rushed this work at the last second even after having the vehicle for 4 months.
Family Auto Care staff were very courteous and experienced. They conducted a thorough inspection of my car, identified and repaired the problem.
Very friendly, fast and always reliable. Will take my car here anytime I need my car worked on.
There are more single women than ever before.Many of us got divorced and were use to our husbands fixing our cars. The numner 1 concern amoung women is can I trust you to fix my car and not rip me off. So now I have something to share with my friends and family.Other women always want to take their car to be fixed in a fair enviornment. Thank You
I will continue to have my car serviced at your shop. Thanks
Sean is an honest and skilled technician. He's pleasant, thorough, and fair. I trust Family Auto with all my family's vehicles.
Sean is very professional. He will explain his work clearly and he'll make sure that the work that needs to be done on your vehicle is necessary. How can you not trust a business named FAMILY? You'll feel it once you deal with them.
I'm pleased with the repairs and the professional and friendly
attitudes of the personal.
Excellent work. Happy with service.
Sean is very helpful, and honest. I would recommend his business to my family and friends.
Excellent service, reasonable prices and really good people. I totally trust Family Auto Care with my car.
The discounts were alittle confuse'n. Verify "Exactly" what discounts will be applied... then check your bill.
They take care of me.
I left with mixed opinions. The owner seemed nice. I felt robbed and taken advantage of. The worst experience ever.
Awesome staff & service! Saved us $$!
Great job. They took care of everything. If anything goes wrong with what they did, they would be more than willing to fix the problem.
Thorough evaluation of problems big and small. Wear and tear problems pointed out and cost of repairs carefully delineated. Critical repairs were emphasized.
Great place to have our car serviced.
They were good. They were helpful. They were able to work with us. They picked up my husband and took him home. The customer service is awesome.
I only wanted my front brakes done, and they wanted to replace my ENTIRE braking system, for $1400 because it will all "eventually need to get done"
I am in the Air Force and I needed to find somebody to trust to fix my fuel pump and with the help of my dad we found Family Auto Care and we were very satisfied with the price and the amount of personal customer service that we were given AND best of all they did the job right the 1st time. They explained everything and we were very happy with the job they did. I highly recommend them.
I was treated fairly. They did excellent work. I couldn't ask for more. Great job.
I always get excellent service there.
They were very straightforward, called me with updates, and made sure I was comfortable and understood what they were doing.
He seemed to know what he was doing. It was the opposite end of the spectrum for Toyota of Vacaville. They are honest and I have confidence in them.
I'm very satisfied with Family Auto Care.