✓ RepairPal Certified
2739 W Medlock Dr
Phoenix, AZ 85017
View map and get directions
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
Call now:
(623) 552-2547

Auto Repair Experience

  • Dale Bertram, Owner
  • Established 1991
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 46 Years of Car Repair Experience


Dale opened Fairway Auto Repair in 1991 and has been proudly serving the community ever since. He has the experience and training to follow through on his motto, "Done right the first time," and the certifications to prove it, which you can't help but notice when you visit his shop. Fairway focuses on Domestic and Asian vehicles and has the expertise, tools, and diagnostic equipment to expertly handle the service and repair needs that come their way. Their facility may not be as flashy as some, but the warm, personalized attention you will receive from Dale before and after your repair shows how deeply committed Fairway is to truly satisfying their customers.


Auto Repair Experience

  • Dale Bertram, Owner
  • Established 1991
  • 3 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 46 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Transmission Repair
  • Windshield/Glass


  • Car Wash
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Heated Waiting Room
  • Rental Car
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted


Makes We Serve

  • Acura
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota

Message from the Shop

At Fairway Auto Repair, we are equipped to perform all tasks from basic to more advanced auto services for cars, trucks, and SUV’s. Our large list of available auto services includes belt, hose, and filter replacement, fleet services, preventative maintenance, emissions, fuel system inspections and much more. Whether you are looking for someone to work on your brakes in Phoenix, or are looking to upgrade the performance of your car, let the team at Fairway Auto Repair show you what a difference professional auto service from a trusted, local auto shop can make when it comes to the long-term health of your automobile.

We do it right the first time!

Our shop video.


My Blog.



Overall Rating

55 Verified Reviews

Customer Reviews

Verified CustomerJanuary 21, 2015

Honest and reliable service.

Verified CustomerJanuary 19, 2015

I trust them!

Verified CustomerJanuary 16, 2015

They were honest about what repairs needed to be done and even provided a list.

Verified CustomerJanuary 14, 2015

I was treated with good manners. Thorough servicing of my car and the servicing was done in a timely manner.

Verified CustomerJanuary 14, 2015

Dale took the time to listen to the symptoms of my Jeep's problem, was knowledgeable about what needed to be done, and was willing to work with my aftermarket modification (which provides a better long term fix than the factory plastic parts.) It didn't hurt any that he was considerably cheaper than the dealer who had done the same repair twice before.

Show more reviews
Verified CustomerJanuary 13, 2015

Dale Does good work and does not overcharge.

Verified CustomerJanuary 12, 2015

Very helpful and they explain things in detail.

Verified CustomerJanuary 08, 2015

Fairway Auto Repair stands by their name but actually this small business goes above and beyond. They took the time to check this older model vehicle, prepare a list of items needing repair and prioritizing the items needing immediate attention. If you are looking for an auto repair shop you can trust; I recommend Fairway Auto Repair.

Verified CustomerJanuary 08, 2015

Quality service, fair prices, friendly and well educated staff. They are always willing to go above and beyond if needed.

Verified CustomerJanuary 08, 2015

Dale was very friendly and honest. He also explained everything to and kept me informed about what was going on.

Show more reviews
Verified CustomerJanuary 08, 2015

Great service!

Verified CustomerJanuary 08, 2015

Dale and his workers are always nice and explain everything before they do anything. Dale also advises me when things are required to be down and how long I can wait. He is an understanding, reliable mechanic.

Verified CustomerJanuary 07, 2015

They have a clean shop, repairs and suggestions were explained well.

Verified CustomerJanuary 05, 2015

Great service every time.

December 23, 2014

The best auto repair.

Show more reviews
Verified CustomerDecember 22, 2014

Dale is an excellent mechanic, as well as being honest and reasonably priced.

Verified CustomerDecember 22, 2014

Dale's crew is great!!!

Verified CustomerDecember 19, 2014

Professional service.

Verified CustomerDecember 18, 2014

Fair prices. The owner is great and keeps me informed about parts wearing down and when to replace. Iv'e been taking my cars for for over two years now.

December 17, 2014

Dale and his crew are always very friendly and helpful.

Show more reviews
Verified CustomerDecember 15, 2014

Dale & his crew are very professional. Every time, I need to have my vehicle looked at they fit me in that day or the next day. If my car doesn't need repair after checking my car they are honest & will say so.They are thorough on checking everything if you only brought it in for a specific issue. I was recommended by a friend 17 years ago & I still come to Dales shop. My daughter will soon be driving & I will trust him with her car & safety. I live in Mesa & travel to Phoenix because he has gained my trust as a honest & dependable mechanic shop.

Verified CustomerDecember 12, 2014

I am well looked after.

Verified CustomerDecember 11, 2014

Dale at Fairway Auto Repair has always fixed my vehicles quickly and has done a very good job at a reasonable price. He and all of his staff also are very courteous and friendly.

Verified CustomerDecember 11, 2014

It's convenient, I like the people, the waiting room is fine, and the attitude of the owner is spectacular.

Verified CustomerDecember 10, 2014

Expensive service and offered repairs that I didn't need.

Reply from Fairway Auto Repair – dale45January 30, 2015

I'm sorry we did not live up to your expectations when we repaired your 2002 Infinity. I have left you messages, and even followed up with an E mail several times in the past months to be sure we are doing a good job for you. I was completely unaware you were not perfectly happy.
We do check over your car, that way you can be assured it is safe and reliable. I absolutely will recommend repairing those items found that can compromise safety and reliability. We also prioritize these recommendations for you.

Show more reviews
Verified CustomerNovember 26, 2014

I feel that they are very honest and do great work at a reasonable price!

Verified CustomerNovember 21, 2014

Great customer service and good work.

Verified CustomerNovember 20, 2014

They were very knowledgeable and efficient.

Verified CustomerNovember 11, 2014

I have always received excellent service at Fairway Auto and given their information to my friends.

Verified CustomerNovember 10, 2014

I met with Dale, was very straight forward and honest in the repairs my truck needed. I appreciated the expediency of the repair and the recommendation of replacing other components that would require replacement.

Show more reviews
Verified CustomerNovember 06, 2014

I feel they are very good mechanics and know their business.

Verified CustomerNovember 05, 2014

My last visit to Fairway was my last visit. I was overcharged on a repair this last time. I have had other repairs previously and now that I look back on it I was probably cheated then too. I needed an alternator replaced. I was forced to take a top of the line brand and then later found out I paid twice as much for the part than what the shop paid for it. People told me I had gotten ripped off that replacing an alternator should not cost almost $600.00. When I called the owner he admitted he always charges double for all parts they receive. He did give a part of my money back to me ($125.00) but I feel I cannot trust him anymore.

Reply from Fairway Auto Repair – dale45January 29, 2015

You are absolutely correct. I am not going to be the cheapest repair shop. We are quality people, selling quality service and parts to keep your car reliable.
You use you car for work, do you really want an cheap alternator installed on your car? If I knew you need the cheapest part I would have declined doing the work.
You called me with a problem, I knew you needed the car repaired quickly so you could continue to go to work. I had the part ready to go by the time you arrived. We got you back on the road before your next appointment.
Quality parts, and a 2 year 30,000 warranty cost more than a price competitive part you find on the internet.
I am disappointed that we cannot help you maintain your car, because you will not allow us to make a fair profit.

Verified CustomerOctober 27, 2014

I was very happy with the repair done to my car. I will recommend Fairway Auto Repair to my friends.

Verified CustomerOctober 21, 2014

We have had excellent service at Fairway, Dale is honest and trustworthy.

Verified CustomerOctober 15, 2014

They are fair and friendly.

Show more reviews
Verified CustomerOctober 14, 2014

I always feel Fairway Auto employees, are truly about car care & whats needed & not just making money. For example, I took my car in for a scheduled oil change last month. I was informed that, my oil "didn' look dirty" & that I could wait another month, if I chose to do so. I went ahead & rescheduled for the next month. Most places would just change it & not even give you the information.

Verified CustomerOctober 10, 2014

They found the problem with the car, others could not.

Verified CustomerOctober 01, 2014

Very trustworthy and honest.

Verified CustomerSeptember 24, 2014

Excellent service, they know what their doing and always explain what they are going to do. They have always met or come in UNDER their estimate for me. Extremely courteous.

Verified CustomerSeptember 24, 2014

I Never have a problem. They always explain the alternatives.

Show more reviews
Verified CustomerSeptember 18, 2014

Customer service and quality of work is excellent.

Verified CustomerSeptember 12, 2014

They looked at my truck and gave me a quote. I sat there for 4 and a half hours while they helped 2 other people who came in without appointments. I left with my quote of $800. When I dropped my truck off to get fixed that Monday, I had to find a ride home. They called me 15 times in 3 hours while I was in school because they set off my alarm and could not figure out how to turn it off! Then they called to say they would need $3700 to fix my truck because the mechanic changed his mind about what parts he could use. No work was done to my truck and they still charged me $100 to do nothing to it!!! I will never go to them again and I tell others not to also. Incredibly disappointed and upset by them. I found another mechanic and it actually cost $480 to fix and took about an hour.

Reply from Fairway Auto Repair – dale45January 29, 2015

I apologize for the wait, that normally does not happen. I understand your disappointment, I was also disappointed I did not have all the facts before quoting you a price.

We charged you $100 to find the reason your truck did not run right. You knew up front that diagnosing the problem could be $125. So, you did leave our shop with a diagnosis and with it, you were able to go to another shop and have your truck repaired.
I did not realize your truck had 4 catalytic converters, until the day you brought it in to have the repairs done. I should have known that the day we gave you an estimate. I thought it had only 2. I could not buy the other 2 converters to fix the vehicle properly, without buying the factory Ford part.

I am happy you were able to get your truck back on the road less expensively than I quoted. I just could not properly repair the vehicle for the price you were able to get it going for.

Verified CustomerFebruary 10, 2012

I think there manners were the best I've ever seen at a repair shop. I think Ray is the greatest (I think he's the owner).

Verified CustomerFebruary 09, 2012

I think they were very fair, honest, and up-front about everything. It was done in a timely manner. I was very satisfied.

Verified CustomerFebruary 08, 2012

Excellent customer service - you pay for what you get! Every time I go or call, they know who I am and what my vehicle needs. They recommend different options if I can't afford the repair. They know how long I have been at the shop and what I have done to my car. If they're actually going to fix something, they fix it the first time and they give a courtesy call after to make sure everything is OK. There is no other service like theirs.

Show more reviews
Verified CustomerFebruary 06, 2012

He was very knowledgeable and he was very courteous. As an overall experience, it was very good. It was handled well and I was very satisfied. It is an excellent facility to have your car repaired at.

Verified CustomerFebruary 03, 2012

I thought they did a very good job excellent service. recommended the brakes when they need to be done. very happy with them been using them for a few years now. Got right in got oil brakes and windshield wipers done and got out fast. very nice people nice place. Just polite care about car nice people call in for appointment excellent service overall. everyone is very nice very helpful. the location is nice clean it is a very nice experience. wouldn't go anywhere else. very honest what needs to be done. haven't lied to us over the last few years.

Verified CustomerJanuary 31, 2012

They are very professional. From what I observed, they seem to get along well. They get right down to the job.

Verified CustomerJanuary 30, 2012

They are always fair. They always do a really good job and they are always honest. They are great.

Verified CustomerJanuary 26, 2012

I think they were extremely fair. They keep me in the loop with what's going on with my car. They let me know when I need to replace something so I don't feel pressured. They give me a straight-forward answer when I ask a question. They let me know what's going on - they will let me know when something may need to be replaced and the price of the part.

Show more reviews
Verified CustomerJanuary 23, 2012

It was very good. I refer my friends all the time.

Verified CustomerJanuary 05, 2012

They were able to fix a hole in my frame that no one would mess with. I had an elongated hole in my frame where a bolt from the control arm went though and no one else would fix it.

Verified CustomerDecember 21, 2011

It was great, and they got the repairs done.

Verified CustomerDecember 19, 2011

He always explains what the problem is and what he is going to do before starting the repair.

April 15, 2014

Very pleased with Fairway, Dale, and his crew. Brought in my car for an A/C service and repair. I knew the system had a leak and was expecting the worst. Instead if a huge bill and replacing unnecessary parts, they made things better for less than ⅓ of what I was expecting. In addition, a transmission issue that I feared was going to be a HUGE expense, simply needed a flush to make it run smooth again. Knowing that your mechanic won’t do more than is needed or just throw parts at a problem to make some extra cash is awesome.

Show more reviews
July 12, 2013

We have been going to Fairway for many years, always the best experience possible. We would never go anywhere else. Friendly and honest what more can you ask for in a car repair shop. Sara and Roy

Reply from Fairway Auto Repair – dale45August 09, 2013

Thanks, Sara. It is a pleasure keeping your Hyundai in tip top shape. We appreciate your trust.

May 14, 2012

Our van broke down 20 miles outside Phoenix at 4am and we had no idea what to do, so we looked up a garage that had good reviews, took a chance and had it towed there. Much to our dismay, the van needed extensive work and Fairway gave us an honest quote and even helped us secure discounted rentals so that we could finish our tour. We were devastated, and Dale at Fairway let us keep the van there until we could work out our options. They secured a safe place for the van for us while we were working things out, since not only were we on tour, but we also live in Los Angeles. They totally took care of us, and I even got to meet other customers while we were there who swear by them. The are honest, really good people, and if it weren't for all the great reviews they had online, we never would have found them. That is why I find it important to write this review now. I highly recommend Fairway Auto, they are awesome!
-Colleen C.

June 02, 2011

Fairway has exceeded my expectations. It has hard to find a good, honest and experienced mechanic and Fairway has made me feel comfortable. I took my car in for a tune up and they did a free inspection on my car and showed everything that was wrong. I didn't even need a tune up and if i would have gone anywhere else they would have done unnesacary work and charged me for it. Dale (the owner) gave me a plan on what critical stuff needed to be repaired, and gave me all the information I needed to best spend my money on what needed attention. I have recommended Fairway auto to anyone in need of mechanical work and will be a life long customer.


Reply from Fairway Auto Repair – dale45June 03, 2011

Thank you Anthony.
We sincerely apperciate your support.
I hope your knee is doing better.

September 27, 2010

Dale and the crew at fairway are great people and do quality work. They are very honest and will fix your car for the best price. They came in $300 under the original estimate on my girlfriend's car by trying to fix a part instead of blindly replacing it.
The only thing that kept it from being perfect was having to leave the car there all weekend before getting a price quote on the repairs. However, they definitely have two new customers in us!

May 22, 2010

Fairway is the only repair shop that I will allow to work on my vehicles. I take them all there. Dale and the staff are knowledgable,thorough, efficient, and extremely friendly. If they can get it done in one day they will. Your car does not sit around waiting for someone to look at it. If you make an appointment, you can be sure that you will have an analysis and estimate within a few hours of dropping it off. They don't do unneccesary repairs, and all of your removed parts are available for inspection if you like. In today's world fewer and fewer business operators place integrity in front of profit, Fairway does. If you need any service done to any of your vehicles, and want to have confidence that it is being done right Fairway Auto Repair is the place to go.

Show more reviews
May 07, 2010

Dale and the guys at Fairway are always very polite and professional. I know when I take all my vehicles there they will do a great job at a fair price. They always check over my entire vehicle and alert me to any current problems and things to keep and eye on. I also get a call a few days later to see if I have any problems with the work that was performed. Thank you Fairway Auto.

May 06, 2010

Fairway Auto; Honesty, clean environment, great atmosphere, professionalism, and above all they love working on cars!!! I've taken our vehicles to Dale for years, he's a car lover!!! Truly dedicated to his job. Thanks Dale & crew

May 04, 2010

I appreciate Dale's thorough inspection and evaluation of my car's A/C. Great communication from start to finish on the A/C defects and repairs that needed to be done. Dale's staff is friendly and they are competent people. Prices are fair for the excellent service and repairs provided. The A/C on my Toyota is working just great now and my wife is sure happy and that makes for a happy, happy man. Thank you, Dale, and Fairway Auto is the only way to go!

April 16, 2010

It's good to know I have a mechanic I can trust! I know if I call Dale with a problem, he will take care of it. He has dependable help too. You also have to love his sense of humor! Thanks Dale & company.


April 07, 2010


Show more reviews
April 06, 2010

Dale has been keeping my girlfriend Marylou car running for such a long time and we both are on a budget I took my chevrolet venture minivan there and he did a great job and I know he will keep my van running for a long time to come within my budget.The shop is so-o clean and organized and the personalities are great and the donuts. I refer all my friends there I just hope they come so Ican get the T.V.Thank you Dale and your boys.I am in good hands at Fairway Auto Repair Happy traveling Rhonda Kate

April 06, 2010

We have used Fairway Auto for both our personal vehicles and our commercial van and box truck for many years. Fairway Auto has always preformed outstanding/reliable service and their customer service is bar none. I highly recommend them.

April 06, 2010

I love the guys at fairway auto, they have been honest about EVERYTHING that has gone on with any repairs on my jeep, I feel at home there ALL the mechanics are awesome, they explain EVERYTHING before they go ahead with any work AWESOME SHOP!!!!!

March 05, 2010

Dale has been taking care of our business and family cars for 8 years. I have never had a bad experience. Dale is committed to efficiently diagnosing problems and recommending appropriate repairs. Dale is able to explain in layman's terms exactly what is the best way to handle the problem.

Dale only uses top quality auto parts and backs his work with a solid warranty. Dale completes the work as promised and on time.

The refreshing thing about Dale is if he doesn't know something he will tell you he doesn't know, but he will find out and get back to you. This is the type of person who you can trust. He is not full of false promises and happy talk. Dale is committed to ongoing education and is up to date on late model cars and hybrids. I bring everything from a 72 Toyota LandCruiser to a 2009 Prius to Dale.

Fairway Auto is not the cheapest garage in town. But the prices are fair for the quality or work and the warranty. Dale goes out of his way to accommodate my needs.

I have no problems recommending Fairway auto to any of my friends or family.

February 12, 2010

Great shop, Dale and his guys take the extra time to look over your car and explain everything to you. They even washed my car and gave me a ride to work. Will take my car there from now on. Great job guys!!! Will send friends to them.

1 verified customer did not leave comments but provided this rating:
by Bill
Get Directions to Fairway Auto Repair
RepairPal Certified

RepairPal Certified shops pass a rigorous 42-point annual inspection by our master mechanics for quality work and fair prices.

  • High quality repair
  • Guaranteed fair prices
  • Real, verified reviews
  • Current expert training
  • Warranty on repairs
  • Great customer service