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Express Oil Change Store 2160

(770) 957-7181

60 Willow Ln, McDonough, GA 30253

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Oil Change & Lube Service & Repair

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Customer Reviews (1 review)

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Express Oil Change Store 2160
June 05, 2010

Well-Meaning Tech's Mistake Causes Engine Damage: I have loved using Express Oil Change McDonough due to its convenient location and quick service. Then I made the mistake of taking my Mercedes there. Unnecessary removal and improper re-installation of vital engine components by a well-meaning oil bay tech, later assisted by a similarly well-intentioned, yet inexperienced mechanic resulted in costly engine repairs. Naturally, Express Oil Change, LLC denies any wrongdoing as it is their corporate culture. I would only cautiously use them if you have a simple vehicle that only requires removing a drain plug and unscrewing a filter without any complexity. I believe they are good people and they will take on more than they are experienced with. I hope they will take it upon themselves to improve because they have the potential of being a good shop if they make the appropriate changes. - Frank

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