Express Auto Service was established in 1992 and has been providing the Fredricksburg community with great customer service and quality dealership level repairs ever since. Our unbiased review verified this RepairPal Certified location has established itself as a well respected & loved member of the community. This team was described to us as friendly, quick, knowledgeable, and professional. Not only does this team do a great job taking care of you, they also are highly qualified to take care of your vehicle as well. The investment has been made in the training, tools and equipment, and the ASE Certified staff that is takes to provide superior service for your modern vehicle. They are able to offer services ranging from quick lube service, advanced programming and computer diagnosis, minor and major mechanical repairs, tires and wheel alignment, as well as your scheduled maintenance services. For your peace of mind they back their work with a 24-month / 24,000 mile warranty. Loaner vehicles, rental cars, local shuttle, Saturday hours, and a waiting area with wireless Internet are available for your convenience.
Express Auto Service
Fredericksburg, VA 22401 USA
Auto Repair Experience
- Dan Ritchie, Owner
- Andrew Kean, Shop Foreman, Service Manager
- Established 1992
- 11 Auto Repair Mechanics on Staff
- 5 ASE Certified Auto Technicians
- 200 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- AAA Member Discount
- Child Friendly
- Early Bird Dropoff
- Heated Waiting Room
- Loaner Car
- Open Saturday
- Open Weekends
- Rental Car
- Service Guarantee
- Wireless Internet
Makes We Serve
- Land Rover
Fast and friendly service.
I have been to many other service places and Express is by far the best!
Very professional and helpful.
Friendly and fast.
After doing a safety and emissions check on my vehicle, Auto Express contacted me with a laundry list of things that needed repair. I gave my okay on some, but not all the repairs and was given a total of $453. The next day I received a phone message stating my car repairs were done and I could call them. I instead arrived to pick up my car where I was given a total of $639. They stated they had already done one of the the repairs prior to calling me about all the necessary repairs. The person I was dealing with "helped me out" by removing the labor costs from them unapproved repairs. Since when did mitigating or trying to fix an error equate to "helping me out"?
Always great. Friendly, informative, and fast!
Quick service, courteous and friendly staff, and they were willing to work around my changing schedule.
I had come in for an oil change and they filled my window washer fluid and I had asked them not to as I have a specific kind I like to use. When I got into the car they had filled up the fluid and when I used it on my window it gelled up on my window to the point I could not see out of it when I called the guy on the phone, he was really rude to me telling me it's my fault . I was calling to ask how to get the gel off.
Very friendly and their waiting area is extremely homely and inviting.
I have been there two times for emission tests on the recommendation of two different dealers and have been more than satisfied each time. They are fast and efficient and reasonably priced.
I've been using them for years and have been always satisfied with them.
Friendly, prompt service.
Service is fast; waiting area comfortable; techs provide cursory explanation; sometimes technical recommendations are marginally/minimally correct and sometimes incorrect; also additional useful information could be provided that is not, such as when an inspection is performed if it appears that service will be required prior to next inspection, it would be good to highlight this.
Very pleasant people, I did not have to want long.
They always provide excellent service.
I feel I dealt with very professional people.
I have been very pleased with the service that I have received.
I trust them, the work performed is good, convenience.
I have been a customer for past 14 years and have always experienced professional and excellent auto care and customer service.
Prompt, courteous, knowledgeable.
Good service, good prices, courteous and knowledgeable staff.
Good service and friendly staff.
They are great.
Friendly and quick service.
Courteous and fast service.
I have been taking my car to Express Auto for many years and have always found the service, knowledge and personnel exceptional. Dan Ritchie is a man of integrity and runs his business that way. I always trust the judgement of the technicians and have been very satisfied with their work.
Good service, they found the real reason for why my car was broken something that the dealer didn't find.
Always get the best service. I trust them completely.
Long history of having my vehicles well serviced at Express auto service.
They take great care of me and my car.
Prompt service. Great attention to detail.
Great, friendly service.
Honest, excellent work.
I trust them.
I needed emissions on my truck. Tag renewal time & didn't know. I called them late in the evening & they still got me in & done faster than estimated time without attitude. Nice place. Nice people.Hard to find that anymore.
Great service and friendly staff.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service