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Express Auto Repair

3655 Galley Rd, Colorado Springs, CO 80909 Map & directions

Call Now: (719) 355-7976

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About Express Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
89
Technical Ability
90
Tools & Equipment
87
Customer Service
95
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Express Auto Repair was established in 2005 and has been providing Colorado Springs and the surrounding area with quality automotive repairs ever since. This shop features a team with an excellent combination of experience, ongoing training and ASE Certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. This RepairPal Certified shop offers a local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Express Auto Repair is a family-owned business delivering honest and professional auto repair and maintenance services to the people of Colorado Springs, Fountain, Widefield, Fort Carson, Monument and surrounding areas. The quality ASE-MASTER CERTIFIED technicians at Express Auto Repair employ today’s latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic cars and trucks.

We offer Exclusive Lifetime Parts & Labor Warranty and Auto Repair financing Available. Free Diagnostics with Repairs, Free Towing with qualified Repairs, Free Shuttle Service, loaner car's available.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jeep Kia
Land Rover Lexus Lincoln
Mazda Mercury Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Oil Change & Lube Roadside Assistance
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

AAA Member Discount Coffee Early Bird Dropoff Financing
Free Estimates Free Inspection Heated Waiting Room Loaner Car
Military Discount Open Saturday Open Weekends Rental Car
Senior Discount Service Guarantee Shopping Nearby Shuttle
Store Towing Warranty Accepted Wireless Internet

Customer Reviews 36 verified reviews (39 total)

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Express Auto Repair
Verified Customer
April 24, 2015

I have been going to them for 9 years, they do the work correctly and they do what they can to keep my cars running.

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Express Auto Repair
Verified Customer
April 23, 2015

Jon and his crew are honest, candid, and very professional.

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Express Auto Repair
Verified Customer
April 22, 2015

I like the quality and service.

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Express Auto Repair
Verified Customer
April 22, 2015

I feel they took good care of me and my car.

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Express Auto Repair
Verified Customer
April 22, 2015

GOOD SERVICE.

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Express Auto Repair
Verified Customer
April 21, 2015

I am very pleased with the work done on my last visit. On a previous occasion at your shop some time ago, there was a conversation between the Tech and Service Desk Manager that was done in private when the topic was one that should have been discussed in front of me. It made me a bit apprehensive and gave me the impression that something was a bit "sketchy". I realize I may have been mistaken, so I returned recently to have work done.

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Express Auto Repair
Verified Customer
April 21, 2015

They towed my car for free, did a diagnostic for free, and gave me a line of credit to fix my car.

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Express Auto Repair
Verified Customer
April 17, 2015

They gave me the correct free estimate, they did the work correctly and the customer service was very helpful afterwards.

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Express Auto Repair
Verified Customer
April 16, 2015

They replaced my engine, they took very good care of everything else for me and I really appreciate it.

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Express Auto Repair
Verified Customer
April 15, 2015

I trust them.

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Express Auto Repair
Verified Customer
April 10, 2015

I have recommended them. They keep track of your service records, they offer warranty work and all of their technicians are certified.

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Express Auto Repair
Verified Customer
April 09, 2015

Good service and pleasant workers.

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Express Auto Repair
Verified Customer
April 08, 2015

They took care of me, they got my car done in a timely fashion and saved me money on top of that. I have only dealt with them that one time, they were very helpful and if I ever need my car fixed I will go back to them.

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Express Auto Repair
Verified Customer
April 08, 2015

They they did a good job. They put in my brakes on in a timely manner.

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Express Auto Repair
Verified Customer
April 06, 2015

Fast service, pleasant customer service.

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Express Auto Repair
Verified Customer
April 03, 2015

Accurate diagnoses and precise repairs.

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Express Auto Repair
Verified Customer
April 01, 2015

Great service.

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Express Auto Repair
Verified Customer
March 31, 2015

I had to come in a couple of times for a check engine light. employees are professional, respectful and quick.

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Express Auto Repair
Verified Customer
March 27, 2015

Service is very through and HONEST. Seriously this is the first place we have taken our car to be checked and only an oil change was needed. They could not find any other problems : )

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Express Auto Repair
Verified Customer
March 27, 2015

The issues I took the car in for weren't really resolved and they didn't follow my instructions for what to do with the car when finished so I could pick it up.

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Express Auto Repair
Verified Customer
March 27, 2015

They have good customer service, they were great and I am satisfied with their service.

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Express Auto Repair
Verified Customer
March 27, 2015

They do good work and always treat us well.

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Express Auto Repair
Verified Customer
March 24, 2015

The work was done quickly and with care. I didn't like that the manager told me he was supposed to offer the more expensive repair first, rather than the repair I was looking for that was cheaper and just as adequate. He should have just advised me without me coming to my own conclutsion.

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Express Auto Repair
Verified Customer
March 17, 2015

Great work.

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Express Auto Repair
Verified Customer
March 10, 2015

These guys are great. I would recommend and have recommended these folks.

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Express Auto Repair
Verified Customer
March 05, 2015

Management was horrible I am not satisfied with the service provided. Customer service was ok. Overall cost is just to high for the work done on my car.

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Express Auto Repair
Verified Customer
March 03, 2015

Express auto is very professional. They were up front and honest.

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Express Auto Repair
Verified Customer
February 27, 2015

Awesome customer service, honest evaluation, appraisal was higher than a couple of other shops but the peace of mind with customer care made it well worth the additional 150 dollars.

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Express Auto Repair
Verified Customer
February 27, 2015

They charged for work they didn't do.

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Express Auto Repair
Verified Customer
February 20, 2015

I had to have the same part replaced multiple times in the span of a month. It was covered under warranty but makes me question the quality of work.

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Express Auto Repair
Verified Customer
February 18, 2015

Car broke again 2 months after repair.

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Express Auto Repair
Verified Customer
February 11, 2015

Express Auto Repair has always been very accommodating and efficient with my needs.

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Express Auto Repair
Verified Customer
January 28, 2015

They weren't as detailed as I would have liked but they did good work.

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Express Auto Repair
Verified Customer
January 26, 2015

Consistently fine service over about a 3 year period.

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Express Auto Repair
Verified Customer
January 16, 2015

They have done a good job on all my vehicles.

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Express Auto Repair
March 10, 2010

Took my truck in for repairs that were recommended by dealership, found out my truck only needed minor repairs at a much more affordable rate than what the dealership said. Very pleased with this repair shop, recommend highly to all friends and family!

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Express Auto Repair
November 11, 2009

I took my Ford windstar to Express Auto Repair for a long crancking to start problem they were able to pin point the problem, they call me with a stimate and and explanation why it was takeing a long time to start my car (camshaft possition sensor) they explain the repair procedure and perform the repairs within my time window, they provided me with an outstanding customer service and for sure I will be back for maintenance or future repairs

Thanks Express Auto Repair.

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Express Auto Repair
June 11, 2015

We had just recently moved from Kentucky so we really didn't know where to go when the check engine light came on. After looking online we found express auto repair. Not only did they fix the problem but when the sensor came back on they replaced it and let us use there rental car so we wouldn't be stuck without a vehicle. They were really informative and had excellent customer service. All I can say is if I have any car problems in the future believe me I will definitely bring my car back there.

-Completely Satisfied
Katrina and Stephen

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Call Now:

(719) 355-7976

Auto Repair Experience

  1. Rick Meadows, Owner
  2. Established 2005
  3. 4 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 80 Years of Car Repair Experience