I always appreciate the service here.
Thank you Chelsee, we appreciate your input.
Oil change went well
Thank for your input Priscilla
I had my vehicle towed from Pep Boys to Express they offered me free towing and the diagnostic was free with repairs. They fixed my car the same day they received it. They sent a Uber driver to pick me up. Wonderful service I would highly recommend Rick and his staff. GREAT JOB GUYS AND THANK YOU.
Thank you Kalin, it was a pleasure serving you.
Staff was professional and helpful. Treated me with respect. The staff explained in detail what was broken on my car and what needed to be fixed and why.
Thank you, glad we could be of service to you.
Joe is outstanding. Very easy to work with and you can tell he has passion towards what he does. The only issue I have its that one of the reasons I brought the car in was because sometimes the car will feel like it is going to stall when you start it. Very infrequently. So they gave the car a tune up. However the problem still exists.
Derek, please call us so we can take another look at it. I am available anytime.
Had a wheel bearing go out they replaced it with out telling me about other things wrong with the to try and get money out of me treated me with great respect. Overall everything was great, instead of trying to haggle me to get more repairs for the vehicle he recommended for in the future about my brake which were getting low which I appreciate.
I went to this shop because of all great reviews. And I was not disappointed. We worked with Joe. He is very polite and knowledgeable. He was also very genuine and gave us the facts to get the car in working order. He called and only did work that we agreed upon. Will be taking my vehicle back and have already spread the word for others to experience. Thank you.
Thank you for your wonderful input concerning our facility. We will continue to earn your trust and your satisfaction
I had the mobile mechanic and he did great work.
Well do repairs. Thank you.
Joe did amazing with showing me the work that needed done and working around my budget to get it done.
I was treated so kindly. Everything was explained to me clearly. The price was half of the Larry Miller Toyota. Every person I talked to was helpful and polite.
Thank you April.
Excellent service! Will be returning whenever I need any services for my car! Friendly staff and very quick service as well.
Thank you Ebisa
Excellent service and customer care.
Thanks for your input Dana, hope to see you again.
I was extremely satisfied. Joe was professional and explained what needed to be done very well. The job was not fixed the first time, however it was most likely due to defective part. Not mechanics fault. Joe fixed problem immediately. Will be back!
I have very good success and trust with this shop.
I've had all my questions answered. And everything I've asked for has been done without asking me for extra unnecessary services.
All was good. Be advised shop uses Uber as shuttle SVC.
Second time customer. Satisfied with the quality of work. However, both times the wrong part was ordered. Not a huge deal for me, but I can see how this would be frustrating for someone without alternate means of transportation. Maybe a fluke, but definitely something that needs to be addressed.
Everyone was well informed and extremely courteous.
Paul and the team are always excellent with our companies needs.. Great teamwork and great personalities :)
Comfortable, friendly, work being done explained and future repair work noted and talked about, but no pressure.
As always, the team was amazing. Fast, courteous and great service! I always come to them for service on my car. Josh is the best!
I travel Coast to Coast there's 45 Cruise across the United States and we always use Napa Certified Auto Care that way we have Nationwide warranty.
Great shop great customer service.
Professional customer and technical service. Price is not the cheapest in town but the quality of the services performed is outstanding.
Seemed somewhat over priced for the work performed, left a hose laying atop radiator reservoir.
Just checked battery.
I felt the repair was completed quickly and for a fair price.
Rick and his staff are honest, hard working people and they get the job done right at a fair price!
Rick was awesome, kept us informed the entire way through the process. Great shop experience.
They diagnosed and fixed my car in a timely manner. Very helpful, they answered my questions and explained things.
They came right to my apartment complex and replaced my front windshield. The technician was very friendly and quick.
Fast and easy.
Service was top notch, thank you.
Rick gave us fast service.
I trust them to do what needs to be done without any extras and at a fair price.
They fixed my issues at a fair price, and took excellent care of me while i waited also gave me a heads up on what to watch for in the future.
This shop was recommended to me a few years ago and I have my vehicle serviced only with them. The man explained to me why my brake light was on, that they would check it, call me. They did so, explained what needed to be done, what it would cost, and called me when it was finished. He explained what they did, what may need to be done soon. I was very pleasantly surprised that the cost was less than quoted as the brakes were not as bad as predicted. Now THAT is something you don't expect to hear. I was VERY pleased, I will only use that shop, and recommend it to anyone who asks.
I have been going to them for 9 years, they do the work correctly and they do what they can to keep my cars running.
Jon and his crew are honest, candid, and very professional.
I like the quality and service.
I feel they took good care of me and my car.
I am very pleased with the work done on my last visit. On a previous occasion at your shop some time ago, there was a conversation between the Tech and Service Desk Manager that was done in private when the topic was one that should have been discussed in front of me. It made me a bit apprehensive and gave me the impression that something was a bit "sketchy". I realize I may have been mistaken, so I returned recently to have work done.
They towed my car for free, did a diagnostic for free, and gave me a line of credit to fix my car.
They gave me the correct free estimate, they did the work correctly and the customer service was very helpful afterwards.
They replaced my engine, they took very good care of everything else for me and I really appreciate it.
I trust them.
I have recommended them. They keep track of your service records, they offer warranty work and all of their technicians are certified.
Good service and pleasant workers.
They took care of me, they got my car done in a timely fashion and saved me money on top of that. I have only dealt with them that one time, they were very helpful and if I ever need my car fixed I will go back to them.
They they did a good job. They put in my brakes on in a timely manner.
Fast service, pleasant customer service.
Accurate diagnoses and precise repairs.
I had to come in a couple of times for a check engine light. employees are professional, respectful and quick.
Service is very through and HONEST. Seriously this is the first place we have taken our car to be checked and only an oil change was needed. They could not find any other problems : )
The issues I took the car in for weren't really resolved and they didn't follow my instructions for what to do with the car when finished so I could pick it up.
They have good customer service, they were great and I am satisfied with their service.
They do good work and always treat us well.
The work was done quickly and with care. I didn't like that the manager told me he was supposed to offer the more expensive repair first, rather than the repair I was looking for that was cheaper and just as adequate. He should have just advised me without me coming to my own conclutsion.
These guys are great. I would recommend and have recommended these folks.
Management was horrible I am not satisfied with the service provided. Customer service was ok. Overall cost is just to high for the work done on my car.
Express auto is very professional. They were up front and honest.
Awesome customer service, honest evaluation, appraisal was higher than a couple of other shops but the peace of mind with customer care made it well worth the additional 150 dollars.
They charged for work they didn't do.
I had to have the same part replaced multiple times in the span of a month. It was covered under warranty but makes me question the quality of work.
Car broke again 2 months after repair.
Express Auto Repair has always been very accommodating and efficient with my needs.
They weren't as detailed as I would have liked but they did good work.
Consistently fine service over about a 3 year period.
They have done a good job on all my vehicles.