Excelsior Auto Clinic

✓ RepairPal Certified
rsantos@gmpcars.com
86 Hamilton Dr
Novato, CA 94949 USA
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08:00
17:00
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OPEN NOW
F
8:00am to 5:00pm
OPEN NOW
M
8:00am to 5:00pm
F
8:00am to 5:00pm
T
8:00am to 5:00pm
S
Closed
W
8:00am to 5:00pm
Su
Closed
Th
8:00am to 5:00pm
Call now:
(415) 940-7529
25 Verified Reviews

Auto Repair Experience

  • Robert Santos, Manager
  • Established 2016
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 108 Years of Car Repair Experience
RepairPal Scorecard

Excelsior Auto Clinic has been serving the community of Novato and the surrounding area since 2016. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "helpful”, “courteous”, “trustworthy”, “professional” and "awesome". This location features a team of automotive professionals whose commitment to ongoing training and ASE Certifications ranks with the best, they are lead by an ASE certified master. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog inspections, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Details

Auto Repair Experience

  • Robert Santos, Manager
  • Established 2016
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 108 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Vehicle Detailing
  • Windshield/Glass

Amenities

  • Car Wash
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Heated Waiting Room
  • Loaner Car
  • Parts/Accessories
  • Rental Car
  • Service Guarantee
  • Towing
  • Wireless Internet

Message from the Shop

Auto service Factory Maintenance. Diagnoses/troubleshooting and General repairs.Tire,Alignments,brakes Engine tune-ups. Steam cleaning engine/transmission.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

25 Verified Reviews
by - Verified Customer October 19, 2016

I was confused because the last business I did with them was really good. The new management is exceptionally good. I think he is very fair, very thorough, and pleasant to work with. I think the staff is absolutely 10+.

by - Verified Customer October 18, 2016

Excellent customer service. The job was completed on time. There were no problems.

by - Verified Customer October 17, 2016

They did a good job. They handled doing the smog check with efficiency. They did it for the price they said they would do. They were courteous and they took care of me.

by - Verified Customer October 13, 2016

I was not very satisfied last time. I had a transmission problem. The computer couldn't read the codes. They wanted me to come back to read the codes again for $280.

by - Verified Customer September 28, 2016

It was good. Nice and smooth. I just had them do a smog on my vehicle. No hassle. I was in and out within a day. I can't complain. It is excellent service.

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by - Verified Customer September 19, 2016

They were very professional. They repaired all the damage on my car. It was a pretty great experience.

by September 19, 2016

They are good.

by September 19, 2016

I am a long time customer. It is no longer run as a family shop where you know the folks. They recommended that we changed our tires out. That was not a great recommendation. I am a little weary about that. I hope we can continue going there. I like that they are local, but the need to find a way to get back to the same service level and comfort level.

by - Verified Customer September 16, 2016

I have been going there for years. I feel like the personal service is good. They have always done a really good job.

by - Verified Customer September 15, 2016

It took them a month to get it fixed.

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by - Verified Customer September 13, 2016

I was very happy in the time frame that they took me without an appointment. It was a comfortable waiting room to wait. He told me it would be an hour and it was. They gave me a detailed report about maintenance issues that may come up with the car. They seem to be very careful with the car. I will definitely be using them from now on. The owner and the workers are very competent. They pay attention to the car. They go out of their way to make sure you are happy. You are very happy when you leave.

by September 08, 2016

Other than my being startled that it is under new ownership. I made a point to get to know the people there. I have my same mechanic.

by - Verified Customer September 07, 2016

It was quick, reliable, and trustworthy. It was really simple for me to do it. I am happy with the service.

by - Verified Customer September 02, 2016

I had my two cars serviced there. I was happy with the service and I will go back.

by - Verified Customer August 31, 2016

They are great. I have used them for years. I love the new owners.

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by August 29, 2016

Very good. Excellent.

by August 25, 2016

Awesome. Perfect. I love those guys. They are great.

by - Verified Customer August 22, 2016

Excellent service and I have an honest, fair relationship with them.

by August 18, 2016

It was good.

by - Verified Customer August 16, 2016

They are great. I always return. I have no problems. The service is so nice. The people are so friendly. They do really good work and don't try to add on all these extras to make money. They don't need to. They are top quality, good work, and I will always return.

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by August 01, 2016

It was satisfactory and beyond what you would normally expect for good service. I gave them a ten and that is good enough.

by - Verified Customer July 25, 2016

Everything was good with them. I am a paying customer of theirs.

by - Verified Customer July 18, 2016

I go there a lot because my car has been having problems. I don't own it anymore because I sold it to the former owner. When he was there he took care of my car all the time. I actually sold it to him. It was starting to need a lot of repairs and he wanted the car because it didn't cost him as much to repair it. When he was there, his colleagues took very good care of my car.

by - Verified Customer July 14, 2016

They were very thorough and professional.

by July 08, 2016

The owner has been very helpful throughout the years. He has done a good job keeping my car running. He knows what does and what doesn't need to be done. We trust him but they are expensive.

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Coupons

15% off service or repairs.

Excelsior Auto Clinic
86 Hamilton Dr
Novato, CA 94949

Details

15% off any service or repairs (up to $200.00 savings) starting at $150.00

Most Cars Not valid with any other offers.Tax not included.

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Expiration Date:

12/30/2016

Coupon data is provided by merchants. RepairPal does not guarantee and shall not be responsible for validity or accuracy of any information of the coupon. Coupon ID #2486

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