Excelsior Auto Clinic has been serving the community of Novato and the surrounding area since 2016. During this time they have developed a loyal following of satisfied customers who described this shop to us as: "helpful”, “courteous”, “trustworthy”, “professional” and "awesome". This location features a team of automotive professionals whose commitment to ongoing training and ASE Certifications ranks with the best, they are lead by an ASE certified master. An investment in the necessary tools and diagnostic equipment helps make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to state smog inspections, to check engine light diagnosis and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Rental & loaner vehicles, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.
Excelsior Auto Clinic
Novato, CA 94949 USA
Auto Repair Experience
- Robert Santos, Manager
- Established 2016
- 5 Auto Repair Mechanics on Staff
- 2 ASE Certified Auto Technicians
- 108 Years of Car Repair Experience
- Check Engine Light
- Classic Car Repair/Restoration
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Tire Sales/Repair
- Transmission Repair
- Vehicle Detailing
- Car Wash
- Early Bird Dropoff
- Free Multi-Point Safety Inspection
- Heated Waiting Room
- Loaner Car
- Rental Car
- Service Guarantee
- Wireless Internet
Makes We Serve
- Land Rover
I was confused because the last business I did with them was really good. The new management is exceptionally good. I think he is very fair, very thorough, and pleasant to work with. I think the staff is absolutely 10+.
Excellent customer service. The job was completed on time. There were no problems.
They did a good job. They handled doing the smog check with efficiency. They did it for the price they said they would do. They were courteous and they took care of me.
I was not very satisfied last time. I had a transmission problem. The computer couldn't read the codes. They wanted me to come back to read the codes again for $280.
It was good. Nice and smooth. I just had them do a smog on my vehicle. No hassle. I was in and out within a day. I can't complain. It is excellent service.
They were very professional. They repaired all the damage on my car. It was a pretty great experience.
They are good.
I am a long time customer. It is no longer run as a family shop where you know the folks. They recommended that we changed our tires out. That was not a great recommendation. I am a little weary about that. I hope we can continue going there. I like that they are local, but the need to find a way to get back to the same service level and comfort level.
I have been going there for years. I feel like the personal service is good. They have always done a really good job.
It took them a month to get it fixed.
I was very happy in the time frame that they took me without an appointment. It was a comfortable waiting room to wait. He told me it would be an hour and it was. They gave me a detailed report about maintenance issues that may come up with the car. They seem to be very careful with the car. I will definitely be using them from now on. The owner and the workers are very competent. They pay attention to the car. They go out of their way to make sure you are happy. You are very happy when you leave.
Other than my being startled that it is under new ownership. I made a point to get to know the people there. I have my same mechanic.
It was quick, reliable, and trustworthy. It was really simple for me to do it. I am happy with the service.
I had my two cars serviced there. I was happy with the service and I will go back.
They are great. I have used them for years. I love the new owners.
Very good. Excellent.
Awesome. Perfect. I love those guys. They are great.
Excellent service and I have an honest, fair relationship with them.
It was good.
They are great. I always return. I have no problems. The service is so nice. The people are so friendly. They do really good work and don't try to add on all these extras to make money. They don't need to. They are top quality, good work, and I will always return.
It was satisfactory and beyond what you would normally expect for good service. I gave them a ten and that is good enough.
Everything was good with them. I am a paying customer of theirs.
I go there a lot because my car has been having problems. I don't own it anymore because I sold it to the former owner. When he was there he took care of my car all the time. I actually sold it to him. It was starting to need a lot of repairs and he wanted the car because it didn't cost him as much to repair it. When he was there, his colleagues took very good care of my car.
They were very thorough and professional.
The owner has been very helpful throughout the years. He has done a good job keeping my car running. He knows what does and what doesn't need to be done. We trust him but they are expensive.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service