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Excel Automotive Technology

5621 Schumacher Lane, Houston, TX 77057 Map & directions

Call Now: (713) 999-3664

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About Excel Automotive Technology

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
97
Tools & Equipment (?)
91
Customer Service (?)
91
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Jay and Neata opened Excel Automotive Technology in 2001 and moved to their current location in 2006. With an incredibly high Net Promoter Score and five-star online rating, it's obvious to us that Excel prioritizes customer service. Along with two ASE certified techs, Excel also has specialized diagnostic scan tools and equipment to diagnose and repair even the most difficult problems. As Jay says, \"We stand behind our slogan, which is: quality comes second ... only to honesty.\" Now that's a great shop!

Message from the Shop

We seek to provide our customers with quality repair, personal customer service, timely repair, consistency in service, and competitive prices.
We are a full service shop and work on all makes and models. We can do state inspections and are a body shop and restoration.
We are BBB Award Winners for Excellence.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Collision Repair & Paint Diagnosis Oil Change & Lube Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair Transmission Repair
Upholstery Windshield/Glass

Amenities

Car Delivery Car Pickup/Dropoff Child Friendly Coffee
Early Bird Dropoff Free Inspection Heated Waiting Room Rental Car
Service Guarantee Shuttle Towing Warranty Accepted

Customer Reviews 41 verified reviews (45 total)

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Excel Automotive Technology
Verified Customer
April 18, 2012

It's not convenient for me to go to Excel Automotive, it's about 30-45 minutes away, but I go there because trust them. He's about 40 miles away from my house but I go there just because I trust him completely. He does good work and it's a fair price.

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Excel Automotive Technology
Verified Customer
April 16, 2012

Excel always does an excellent job. I've been using them for repairs/routine maintenace for close to 10 years. Jay Meir, the owner, is a man of integrity.

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Excel Automotive Technology
Verified Customer
April 21, 2012

Highly recommended.

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Excel Automotive Technology
Verified Customer
April 05, 2012

I went in about 6-8 months ago and I said that I needed new brakes. They told me I didn't need them yet. Most shops would have just put new brakes on and charged me. Its that kind of service that makes me trust them.

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Excel Automotive Technology
Verified Customer
March 28, 2012

Honesty and Integrity go hand in hand at Excel Automotive

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Excel Automotive Technology
Verified Customer
March 28, 2012

The most honest, straight-forward, dependable people you can go to.

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Excel Automotive Technology
Verified Customer
March 27, 2012

Professional service.

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Excel Automotive Technology
Verified Customer
March 21, 2012

The guy, Jay, that owns the shop in Houston is the most honest mechanic I have met. Everyone should be able to find a guy like that.

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Excel Automotive Technology
Verified Customer
March 14, 2012

Very thorough, communicates well, not pushy, excellent quality.

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Excel Automotive Technology
Verified Customer
March 07, 2012

Very honest about the repairs needed.

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Excel Automotive Technology
Verified Customer
March 06, 2012

Excellent work and communication Highly recommend

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Excel Automotive Technology
Verified Customer
March 03, 2012

Very personal organization. I've known them for a long time and have a lot of trust in their work.

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Excel Automotive Technology
Verified Customer
February 27, 2012

They do outstanding work.

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Excel Automotive Technology
Verified Customer
February 21, 2012

It's the only mechanic that I would take anything I own to. Extremely honest and extremely trustworthy. I've moved to Katie, which is much further and I still take my stuff there.

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Excel Automotive Technology
Verified Customer
February 16, 2012

I FELT VERY GOOD ABOUT THE SERVICE I RECEIVED. WILL BE BACK AND WILL REFER OTHERS TO YOUR SHOP, LOVE THE STAFF THAT WORKS WITH JAE TO MAKE THEM A GREAT TEAM.

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Excel Automotive Technology
Verified Customer
February 15, 2012

For the most part they are very honest. The quality of the repair may be questionable.

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Excel Automotive Technology
Verified Customer
February 10, 2012

Excellent service, honest and courteous employees and good prices.

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Excel Automotive Technology
Verified Customer
February 10, 2012

They are timely and courteous, their prices are competitive, and they are very competent.

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Excel Automotive Technology
Verified Customer
February 04, 2012

I have been a client of Jay and Excel Automotive Technologies for almost 10 years and always found their service and integrity to be top notch! Thanks again!

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Excel Automotive Technology
Verified Customer
January 26, 2012

He does an excellent job. He works hard at it and does a good job.

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Excel Automotive Technology
Verified Customer
January 25, 2012

He's the most honest, competent, reliable body and mechanic shop I have ever used.

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Excel Automotive Technology
Verified Customer
January 25, 2012

You can trust them.

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Excel Automotive Technology
Verified Customer
January 28, 2011

Excel has a excellent body shop and are able to match colors perfectly. All of the mechanical problems they have taken on have been fixed in a very timely manner, at a fair price. Great staff at the shop.

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Excel Automotive Technology
Verified Customer
January 26, 2011

I have used Excel Automotive for nearly 10 years and highly recommend their services. They maintain about 12 of my vehicles.

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Excel Automotive Technology
Verified Customer
January 26, 2011

I am confident that they take good care of my car.

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Excel Automotive Technology
Verified Customer
January 26, 2011

The customer service was okay, the service was fast. I liked the way they fixed the car. I did some shopping around and they were not cheapest but they were the best quality wise.

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Excel Automotive Technology
Verified Customer
January 25, 2011

I'm very satisfied and I've been going to him for years and I will continue to go.

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Excel Automotive Technology
Verified Customer
January 24, 2011

They are very honest, they decide what's wrong, tell you how much it costs, and let you decide what you want to do.

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Excel Automotive Technology
Verified Customer
January 18, 2011

They're very professional people there and they'll take good care of you.

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Excel Automotive Technology
Verified Customer
January 11, 2011

I would say I was tremendously impressed with the thoroughness, skill, consistency of effort, and obviously I am very satisfied.

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Excel Automotive Technology
Verified Customer
January 10, 2011

Very honest and reliable service.

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Excel Automotive Technology
Verified Customer
January 07, 2011

There great. They do what they say.

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Excel Automotive Technology
Verified Customer
January 04, 2011

Just keep doing what you are doing and all will be well.

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Excel Automotive Technology
Verified Customer
January 04, 2011

The most reliable shop in the market.

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Excel Automotive Technology
Verified Customer
January 04, 2011

They do a great job.

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Excel Automotive Technology
Verified Customer
December 30, 2010

Honest, quick, detail oriented.

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Excel Automotive Technology
Verified Customer
December 30, 2010

I'm always satisfied with the work there because their level of service is always way above what I expect and I completely trust Jay and his staff.

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Excel Automotive Technology
Verified Customer
December 28, 2010

Car comes back fixed, clean and with a schedule of future maintenance. I was going to buy a new car in April, but since my car is fixed and running great, I am going to keep it. I have referred several friends to this shop.

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Excel Automotive Technology
Verified Customer
December 28, 2010

I've been going to them for 5 years now and he is the best mechanic I've ever dealt with.

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Excel Automotive Technology
Verified Customer
December 16, 2010

Excel is very professional and honest. They fix it right the first time. Very hard to find honest mechanics today!

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Excel Automotive Technology
Verified Customer
December 15, 2010

I would say the workers will go the extra mile, there extremely honest, they repair parts instead of making you get new ones, and the ask if it's okay, not just slipping them in.

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Excel Automotive Technology
August 15, 2013

I took my vehicle to Excel for the first time they were really courteous and professional.They diagnose my vehicle and gave me an estamate, I approved the repair and my vehicle was ready sooner than I imagine it would be.They did a great job on my vehicle, it was repaired CORRECTLY the FIRST TIME with no SURPRISES.I certainly will recommend them and continue doing business with Excel.I for one like having just one mechanic touching my vehicle.
Also the shuttle service was a PLUS.

R.Tamez Houston, Texas

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Excel Automotive Technology
April 23, 2014

A Subaru dealer when replacing a leaking cv boot on the right side suggested replacing the left side, too, stating it was dry and cracking. They also told me of a head gasket leak but gave no other information of use about that.

Jay at Excel Automotive checked the cv boot and even took digital pictures to show me that they were all in serviceable condition and none needed replacement at this time. He also showed me the picture of a minimal valve cover seepage of nearly no consequence and rather typical of a high mileage engine.

Excel did not charge for this inspection but they did earn my future business and recommendation to friends.

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Excel Automotive Technology
February 02, 2014

This shop was extremely diligent and thorough about remedying the issue with my vehicle. I will definitely return when I am not able to repair on my own. Jay and the nice receptionist were professional and knowledgeable.

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Excel Automotive Technology
August 30, 2013

I am so glad I found Excel Automotive! For too many years I've taken my car to the local VW dealership for service and I've spent way too much money. When my recent issue popped up, I knew I had to finally do something different. I called the dealership - just to see what they would charge - and was immediately quoted $375 for labor! I called Excel Automotive and Jay gave me a reasonable quote. It almost sounded unreal compared to the insane amounts I've paid the dealership in the past. My experience with Excel was awesome! Jay was so nice and he explained everything. He even showed me the bad parts. I'm so happy I found a trustworthy mechanic! I plan to keep my car for years to come and I will definitely use Excel for all my future repair needs.

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Hours of Operation
Mon - Fri:7:00am to 6:00pm
Call Now:

(713) 999-3664

Auto Repair Experience

  1. Jay Meir, Owner
  2. Established 2001
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians