Exact Car Care
Hours of Operation
|Mon - Fri:||8:00am to 5:00pm|
Message from the Shop
We are the Dealership Alternative. Exact offers in-house towing, and home of the $15.99 oil change (on most vehicles).
Auto Makes We Service
|Service & Repair|
Customer Reviews (4 reviews)4 Sort by: Date |
After taking Exact Car Care to court, the owner told me the falsification of the work was done by a rogue employee (who was fired). The owner replaced my engine, gave me a warranty on the work done, and even offered free oil changes for a year to make up for my difficult time. I am giving him 2 more stars for making things right.
Took car in to get transmission fixed through an extended warranty. Exact Car Care said I needed a new engine as well. Warranty company allowed the engine replacement.
Months later I had an airbag recall and took my car to the Honda dealership for the repair. I had always suspected that Exact Car Care did not do the work they claimed they did and I was right! The Honda dealership confirmed that the engine was not replaced.
I had to pay over $300 in shop supplies for work that wasn't even done. Add to that the fact that they ordered the wrong transmission in the beginning and ended up keeping my car for over 2 months and the consensus is: "Beware of this repair shop!" I am now going through litigation with them to try to get my money back.
Had been to 3 other concerns on a rear very loud noise coming from rear...they ALL tried to say it was tires; replacing all four which were only year old. Then another that said it was the rear wheel bearings--cost $710.
Went to EXACT CARE CARE--it was road tested in such a way-proving it was the bearings. Both were replaced for just over half of that.
Since it didnt take long-I waited/watched less than 1 hour.
NOISE IS GONE--Thanks to EXACT CAR CARE. They immediately knew the problem-correcting quickly-besides Saving Me few hundred dollars.
I have used their services in the past for oil/fluid changes doing it every 3500 miles on my 2005 Scion. I make an appointment; done in 20 min. Keeps my car running like new.
Their hourly mechanic charge is the lowest in the entire community.
MAJOR RIP OFF - DO NOT EVEN THINK ABOUT DOING BUSINESS WITH EXACT CAR CARE.
DO YOUR OWN INTERNET SEARCH - ALL THE NEGATIVE REPORTS ARE TRUE!!!! LOOK AT THE BBB REPORTS!
TOOK MY CAR IN FOR AN OIL CHANGE AND BY A FLUKE WE FOUND THEY PUT MY USED OIL BACK IN MY CAR or MAYBE JUST CHANGED THE OIL FILTER FOR LOOKS.
EVERYONE I TALK TO LOCALLY IS SAYING THE SAME NEGATIVE THINGS - WE ARE PASSING A PETITION TO GET HIS BUSINESS LICENSE REVOKED. IMMEDIATELY!
DON'T SETTLE WITH THIS GUY OR LET HIM TOUCH YOUR CAR AFTER THE FACT.
NOT ALL OF HIS MECHANICS ARE ASE CERTIFIED LIKE THEY ADVERTISE... BUT THEY ARE DOING THE WORK THAT YOU GET CHARGED FOR.
NOT EVERYBODY USES THE INTERNET THESE DAYS... SO HERE IS SOME OTHER FEEDBACK:
ONE FRIEND STATED SHE EVEN TOOK A CAN OF FOOD IN FOR HIS DISCOUNT AND NOW SHE HAS REASON TO BELIEVE THROUGH A FRIEND OF ANOTHER FRIEND THAT HE TAKES WHAT FOOD HE WANTS FOR HIS OWN FAMILY AND MAYBE DONATES THE REST.
LIARS & JERKS
SELF PROCLAIMED EXPERT / CON-ARTIST
USES MECHANIC'S LIENS TO STEAL CARS
TAKES ADVANTAGE OF THE ELDERLY
TOO MANY COMPLAINTS TOO LIST
GO AWAY - DANGER - YOUR CAR IS NOT SAFE THERE!
IF YOU ARE VICTIMS LIKE US... JOIN US TODAY AND STOP THIS GUY LEGALLY BY FILING COMPLAINTS ON THE BETTER BUSINESS BERAU SITE