The cost was what they said was very reasonable, had to have my brakes done at the last minute and I was out the door by mid afternoon.
They spend an hour diagnosing the problem, and when the results were inconclusive, they charged me only $30, mostly for parts.
Great service, convenient and trustworthy
Speedy and cost was as expected.
Identified problem and fixed it, but they are rather expensive as far as labor costs. There were no parts required, just reattaching a hose (fuel line) that came loose and it was $125 for less than an hour's work. Could have this done for $50 tops at a shop in a less prime location without all the frills.
I recommend you to everyone I know - you always do a great job and you treat me right.
Incredible. Was traveling cross-country, had alternator problems, and these guys took me in, gave me excellent service, and kept me in the loop on my repairs. They had me going with a new alternator in a day and worked to get me out the door just when they said they would. Can't say enough good about these guys. highly recommend.
They were friendly and helpful. Fast. Great!
Great and timely service.
Windshield wipers I had put on did not work, something first check-in technician did not know, but the second one, when I took my car back, did. Had the wiper fluid filled, something which should have happened when the oil was changed a month earlier. Not enough rain over the month to have depleted it that much.
Not at all pushy. Very Honest and straightforward with me. Very thorough and very personable. I really felt like they were on my side and looking out for my best.
Everett is always professional and accommodating. We brought our Accord in because the "Maintenance Required" light came on, so we knew it was due for it's checkup. We were told everything looked good with the exception of the radiator cap and that we needed a new cap, which was installed. We picked the car up, drove it home but noticed a "burnt radiator" smell that seemed unusual. We called Everett and were encouraged to bring it back in, especially since they knew we were headed out on a road trip. Turned out that we actually needed a new radiator. Everett never dismisses concerns and so we always feel confident in their appraisals. Thank you Everett!
Excellent and courtesies service.
I had a great experience here. My car was having trouble during a road trip to Portland, and I was worried about getting home. The team was fast and extremely friendly, they reassured me that they could fix it all it. The pricing was also very reasonable, especially considering the comfortable environment and fast service that was provided.
Very attentive and thorough. Superior service/results
They are amazing and I'm a customer for life! Their quote was hundreds less than the dealership and from start to finish, it couldn't have been more perfect!
Quick check in, professional conduct, on time delivery.
Very professional, repairs were done in a timely manner and they were very accommodating when scheduling my appointment
The staff/mechanics at the shop are timely and super helpful in explaining what is wrong with my car, and the importance of having it fixed. I never feel that they are pressuring me into something that does not need to be done.
Everyone was super helpful and quick!
The staff was great in the work done seems to be doing pretty good so I would recommend them
I've been going to Everett Street Auto for a few years now. They have always been honest, never tried to over or up-sell anything, looked to save me money and they do incredible work. As a woman, it's so refreshing to know that there are trust worthy people willing to help
Kind, informed, and respectful staff.
As always, the service was perfect. No complaints at all.
Excellent customer service...as usual
They were prompt on responding to my requests, got my car in quickly and it was even ready early - and on budget. Perfect service
I really appreciated that the shop not only contacted a nearby rental agency to get me a car, but rented me one of their smart cars when that rental agency was booked. Thank you!
I became a customer because my car was smelling, they found a bag stuck to exhaust and sent me home. I had gone to another mechanic first and they wouldn't even look at it. I moved to L.A. for 2 years and when I returned to PDX I came RIGHT back to Everett Street Auto. I never and have never felt like they were or are taking advantage of my lack of auto knowledge.
Extremely friendly people and very understanding.
Everyone was friendly and they were able to get me in quickly.
My recent visit to Everett Street Autoworks was amazing. Although my car had many things wrong with it, the great customer service I received made the overall experience a positive one. The staff were realistic with their recommendations and kept working until they were confident that my car was ready to leave the shop.
Service was quick and efficient. I was provided a timely and reasonable quote for the rear brake job on my 2006 Acura TL and the other items I asked to have checked were recommended not to do anything at this time, but to keep an eye on the oil level. We can deal with the possible oil leak if the level declines in the future.
Friendly, reasonably-priced service.
No problems from start to finish. Gave me the best quote, and completed the work as anticipated.
I have been a customer of Everett for many years. Everyone there is a pleasure to work with.
The service was great and and all the employees were great to work with.
Had a problem with the suspension. Took the car in in the morning and they diagnosed and fixed it same day. Quick, reliable service.
Excellent service on Corolla. When I brought in my Honda CRV prices went up significantly. Wondering why.
My car was starting to overheat and I needed to get it into the shop to find out what was wrong. AAA towed my car to Everett Street Autoworks where we met a technician who opened the shop early to get my car in. The shop ran a little behind on the schedule but they paid for me to rent a car, no problem. Had my car back the next morning. All great!
I was so happy that they were able to quickly and accurately diagnose my problem. I also appreciate that I can trust that they are honest and fair in the work that they do. That is very important to me.
Service was friendly, fast, and fixed the problem.
Super quick and very friendly! Had good recommendations about what repairs to do now and what to wait on
In march we had a control arm replaced, but instead of replacing as a set only then single control arm was done which led to the ultimate replacement of both arms 5 months later due to sloppy installation.
The screws to the radiator cover were not returned. When going back to have what turned out to be serious issues with the transmission, the very clear, noticeable and evident problems with the suspension thanks to the shoddy work done in march were ignored outright and/or missed.
I'll never recommend this place nor return as a customer.
The work is done correctly, at a reasonable price. I have never been pressure to add "extra" services that were not necessary.
Very convenient since I work downtown. They communicated clearly what work would need to be done to fix the issue and additional recommended work. No overselling or pushiness, just friendly service.
Helpful, friendly and informative.
Everett Street Autoworks is excellent at customer communication, timely, and price competitive.
The customer service is top notch. I'm always well informed about the condition of my car and trust the staff recommendations.
Excellent service and also customer service couldn't be better.
When I leave I feel like I am safe in my car.
ESA is the best shop I know of. They are honest and very competent. A surprisingly uncommon pairing of qualities among car repair shops in my experience. Rates are decent. Shop is clean. Service writers are friendly and good communicators. I trust ESA.
They were able to get me in quickly and made my repairs that day. They explained what needed to be done, what could wait, and what services I would need after I hit certain upcoming mileages. I trusted the information, and my car has been performing perfectly since.
You guys and gals always do a great Job....I'm totes satisfied with ESA. Only negative is sometimes repair prices are a little high. :)
Prompt, friendly service. Super reliable!
My last visit I received the usual good and timely service.
Friendly and prompt service. Always willing to look into any issues my wife or I are experiencing with our cars (in this case our Honda).
I had come in with my heater not working and was told I needed new inlet and outlet hoses for $56.50 each, which was surprising since they sell for less than $20 each at any auto parts store. I know there's a mark up, but that seemed ridiculous. With labor, coolant and an oil change on top of it, the total was going to be $230+. This seemed way too overpriced and I decided to get a second opinion. I was told my hoses were completely fine and did not need replacing. My new mechanic was able to fix the issue in 20 minutes without replacing a thing and didn't even charge me.
Always top notch service.
They are excellent.
Routine problem handled quickly and efficiently.
The work needed was completed and I was also given information on future work that would be required. The place is very efficient.
Always cheerful, helpful. They Explain what needs doing and how immediate the need is.
Was very friendly and got me in very quick both times.
They do great work, but this last visit they replaced and charged me for several lights that I did not ask for nor did we discuss. Not a big deal, but not a fully honest move, either.
Honest advice, quick service. Can't wait to come back.
Excellent customer service.
They are easy to work with and provide the best quotes. Great customer service and quality work. They don't try to sell me services I don't need. They work quickly too!
They were helpful.
My belt, that was fixed here. Became loose causing noise and needing to be brought back in.
I have had oil changes and tire replacements at this shop. They are always friendly and seem willing to provide me with honesty in regard to cost and need. My old mechanic was incredibly honest and a great guy, but he retired. So far, I have found Everett to uphold similar standards.
I've always had excellent service at Everett Street Auto Works! It's nice to feel like my car is in good hands.
I had an excellent experience.
I stopped by in the morning to ask about multiple problems with my car. They told me to bring it in that morning and fixed everything that same day. I could not pick it up that day and was told I could leave it there until the next day. No problems with my car since then.
Great and fast service.
Friendly, polite, great service.
Always fair pricing, never suggested unnecessary work. I have a clicking a/c relay in my dash when I start the car. It stops after a few seconds. It requires the dash to be removed to repair. The truck has 150k miles on it. The advise I was given was to let it go until breaks, or something else breaks to justify the expense of fixing the noise. I liked that advice.
Great job, excellent service.
Fast, friendly service.
Service was a quick as I could ask for. They even honored an expired coupon I had.
Great job. I went in for a power steering flush and o-ring replacement and oil change. Found out I had to do the transmission flush and rear brakes as well. They didn't demand it, just told me I needed it done soon.