» » » Evans Automotive Service Center

Evans Automotive Service Center

11225 Lillian Hwy, Pensacola, FL 32506 Map & directions

Call Now: (850) 299-4518

See more real customer reviews

About Evans Automotive Service Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
93
Tools & Equipment (?)
95
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Evans Automotive Service Center has been serving Pensacola and the surrounding area since 2002. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair and the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as honest, excellent, professional, awesome, and knowledgeable. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications are coupled with an investment in the necessary tools and equipment to make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.

Message from the Shop

Bumper to bumper repair of foreign and domestic vehicles. Tire Sales, alignments, and vehicle detailing. All work is backed up with a 24 Month/24,000 mile Nationwide parts and labor warranty. Winner of the 2014 BBB Torch Award for Marketplace Ethics, and the 2013 Angie's List Super Service Award, Evans Automotive is an ASE Blue Seal of Excellence shop where we are dedicated to providing excellent customer service. We are a AAA approved, BBB A+ repair facility with 4 ASE Master Technicians on staff. You may wait in our comfortable waiting room and enjoy free wi-fi, coffee, and snacks, or we can provide a courtesy shuttle ride to your home or office. All major credit cards are accepted, and we offer AAA and military discounts.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair

Amenities

AAA Member Discount Car Pickup/Dropoff Car Wash Child Friendly
Coffee Early Bird Dropoff Financing Gas/Diesel
Heated Waiting Room Military Discount Service Guarantee Shuttle
Warranty Accepted Wireless Internet

Customer Reviews 28 verified reviews (29 total)

Sort by: Date | Helpful
Evans Automotive Service Center
Verified Customer

Everyone was extremely nice. I don't know much about vehicles, but the people at Evan's didn't make me feel stupid about it.

Flag This
Evans Automotive Service Center
Verified Customer

Good service and low pressure.

Flag This
Evans Automotive Service Center
Verified Customer

They provide exceptional service and I trust their advice and have seen their excellent work.

Flag This
Evans Automotive Service Center
Verified Customer

Great place.

Flag This
Evans Automotive Service Center
Verified Customer

I have been shown a true concern for their customers.

Flag This
Evans Automotive Service Center
Verified Customer

Great service.

Flag This
Evans Automotive Service Center
Verified Customer

Evans Automotive is extremely customer-friendly, clean, and efficient. They have always done very good, very professional work for me, and they have kindly accommodated my schedule by providing transportation to and from their shop.

Flag This
Evans Automotive Service Center
Verified Customer

Evans Automotive has been my mechanic since 2003. In all that time Curtis and the others there have always treated me with the utmost care and respect. My truck has 418,000 miles and runs like a new vehicle. I am shooting for 1,000,000 miles

Flag This
Evans Automotive Service Center
Verified Customer

Hi guys! I moved to Beaufort, SC on Sept 5th. Love it. I filled in one of your surveys to tell you. Thank you for your great service.

Flag This
Evans Automotive Service Center
Verified Customer

We will be returning the car to be fixed again for the same issue. There is a two year warranty so should be no issues. I would of given a higher score, but the car was just in there in June 2013

Flag This
Evans Automotive Service Center
Verified Customer

Their honesty and the customer care they have for me. they make you feel like family.

Flag This
Evans Automotive Service Center
Verified Customer

They are very friendly, professional, reasonably priced.

Flag This
Evans Automotive Service Center
Verified Customer

Curtis is awesome and so is his crew.

Flag This
Evans Automotive Service Center
Verified Customer

I like their honesty.

Flag This
Evans Automotive Service Center
Verified Customer

The tech was knowledgeable, explained everything that was wrong.

Flag This
Evans Automotive Service Center
Verified Customer

We are military and its nice to have a place on the west side of Pensacola to take your car to.

Flag This
Evans Automotive Service Center
Verified Customer

They do quality work and got my vehicle in right away. The guys are very friendly.

Flag This
Evans Automotive Service Center
Verified Customer

All the staff is always so polite, gets my car back when promised. They do great work and offers a military discount.

Flag This
Evans Automotive Service Center
Verified Customer

They are always willing to work me in even when they are busy or have a full schedule. They are easy to talk with and explain problems and estimates clearly.

Flag This
Evans Automotive Service Center
Verified Customer

I have always been extremely satisfied with the TLC that has been given to my almost 20 year old vehicle.....I look forward to many more years with them.

Flag This
Evans Automotive Service Center
Verified Customer

Good work, reasonable prices, fast scheduling of appointments and friendly staff.

Flag This
Evans Automotive Service Center
Verified Customer

I recently moved to Tennessee but will be back eventually and will definitely go back to Evans. Always had excellent treatment, friendly conversations with staff. Enjoy the comfortable waiting area and had honest answers about vehicle problems or concerns. Have already recommended two people to Evans Automotive.

Flag This
Evans Automotive Service Center
Verified Customer

Overall excellent.

Flag This
Evans Automotive Service Center
Verified Customer

I have always had wonderful service at Evans.

Flag This
Evans Automotive Service Center
Verified Customer

You can trust them to do the job right!

Flag This
Evans Automotive Service Center
Verified Customer

The are courteous, explain work done and what else to look at in the future.

Flag This
Evans Automotive Service Center
Verified Customer

Prompt service. Willing to accommodate...provide a ride when needed. They explain costs and repairs up front and adhere to estimates.

Flag This
Evans Automotive Service Center
Verified Customer

Excellent service by top technicians but only available M-F until 5pm.

Flag This
Evans Automotive Service Center
December 27, 2009

EVANS AUTOMOTIVE IS A CERTIFIED AUTO CARE CENTER THRU NAPA, O'REILLYS AND AAA. NATIONWIDE WARRANTY THAT IS 24 MONTHS OR 24,000. EVANS AUTOMOTIVE HAS BEEN IN BUSINESS SINCE APRIL 2002. WE PROVIDE A COURTESY RIDE, FREE SNACKS AND DRINKS, WIFI IN OUR COMFORTABLE WAITING ROOM.VISIT US ON OUR WEBSITE: EVANSAUTOPENSACOLA.COM

Flag This
Get Directions to Evans Automotive Service Center
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(850) 299-4518

Auto Repair Experience

  1. Pauline and Curtis Evans, Owners
  2. Established 2002
  3. 4 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 45 Years of Car Repair Experience