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Evans Automotive Service Center

(850) 745-2915
129 Verified Reviews
EvansAutoAppt@gmail.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 5:00pm
T
8:00am to 5:00pm
W
8:00am to 5:00pm
Th
8:00am to 5:00pm
F
8:00am to 5:00pm
S
Closed

ADDRESS

11225 Lillian Hwy
Pensacola, FL 32506 USA

AUTO REPAIR EXPERIENCE

  • Pauline and Curtis Evans, Owners
  • Established 2002
  • 5 Auto Repair Mechanics on Staff
  • 5 ASE Certified Auto Technicians
  • 3 ASE Master Auto Technicians
  • 52 Years of Car Repair Experience

Evans Automotive Service Center Reviews

OVERALL RATING

129 Verified Reviews
5 stars
(101)
4 stars
(21)
3 stars
(3)
2 stars
(0)
1 star
(4)
by - Verified Customer April 10, 2017

Very happy!

by - Verified Customer April 10, 2017

The crew at Evans are a great group. They have been most accommodating each and every time I have been there.

by - Verified Customer April 06, 2017

The shop does good work and is very courteous.

by - Verified Customer April 06, 2017

I had stopped by to have the air checked in my tire twice and finally they checked it and said I had nail in it. The repair person (can't think of his name) was concerned and told me I better not be racing on that tire! I took heed and they ordered me a new tire at a much lesser price than BMW. They got the tire in the next morning and that afternoon I pulled in at 3:30 and I was out by 4:00 and good to go! Excellent service!!

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by - Verified Customer April 05, 2017

No complaints. Wish they stayed open until 5:30PM or 6PM. Great work. They keep good records of previous repairs.

by - Verified Customer April 04, 2017

I could not be happier with the service I received. Top notch and I tell all my friends that they should use Evans. It's worth the drive.

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by - Verified Customer April 03, 2017

Parts required were explained using theory behind car issues.

by - Verified Customer March 30, 2017

Great service, friendly & professional atmosphere.

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by - Verified Customer March 30, 2017

Excellent service.

by - Verified Customer March 23, 2017

Love this place! They always go above and beyond to figure the problem out.

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by - Verified Customer March 23, 2017

It was nice.

by - Verified Customer March 21, 2017

Repaired well. I always want to spend less money but I do appreciate warranty.

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by - Verified Customer March 20, 2017

Really nice and friendly people. It's nice when they explain what was done or suggest something that might need attention in the future with your vehicle. Thanks!

by - Verified Customer March 20, 2017

I have been very satisfied with all the work I had done. I will continue to have repairs done at Evans and recommend them to all my friends.

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by - Verified Customer March 19, 2017

Outstanding work as always!

by - Verified Customer March 16, 2017

I decided to try Evans Automotive Service Center with a small problem of dashboard lights. Chris was able to talk me through the correction easily without a visit. I then scheduled an overdue oil change. At that visit, it was noted to me a brake issue of which I had been aware, but was just putting off. Chris & Linda quoted me a very reasonable price & a time estimate so I was able to get it done! They were very considerate of my time & explained all requirements. Thank you Evans. I will definitely pass on the quality of care that I received here.

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by - Verified Customer March 15, 2017

Great service, thank you.

by - Verified Customer March 13, 2017

Always have great service. They take time to explain all needed repairs and don't pressure you into things you don't need.

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by - Verified Customer March 09, 2017

Everything was fine.

by - Verified Customer March 05, 2017

Staff is great and service was fast.

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by - Verified Customer March 01, 2017

Fast, friendly service! Was able to wait for scheduled maintenance! Reasonably priced!

by - Verified Customer February 26, 2017

Thank you for fitting us in late in the day to fix our flat tire on our rental car. Your staff was helpful and welcoming.

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by - Verified Customer February 23, 2017

Extremely nice and courteous service.

by - Verified Customer February 20, 2017

Brought the car in for an emergency repair (check engine light) and the service was fast and efficient.

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by - Verified Customer February 16, 2017

Good service. Good customer service

by - Verified Customer February 09, 2017

I only had the oil changed but it was relativity quick and the shop showed me prospective problem with struts. Very professional

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by - Verified Customer February 08, 2017

Excellent service!

by - Verified Customer February 02, 2017

Always good service.

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by - Verified Customer February 02, 2017

We have used for 11 years. We say they are the best we have ever had.

by - Verified Customer February 01, 2017

I have always had a positive experience with Evan's.

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by - Verified Customer January 31, 2017

Took very good care of me and my vehicle.

by - Verified Customer January 26, 2017

Made appointment for 3 pm oil change. Job was not begun until about 4 pm.

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by - Verified Customer January 26, 2017

They fix my car ahead of schedule and checked for other problems that might need to be checked later.

by - Verified Customer January 26, 2017

They are professional and very friendly

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by - Verified Customer January 25, 2017

Mike and Chris always go above and beyond to make sure my cars are repaired properly. The pick up and drop off service is great. I am female and I am always treated with respect and courtesy. The office is clean and professional looking.

by - Verified Customer January 24, 2017

Always pleasant, great work.

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by - Verified Customer January 23, 2017

Excellent as usual... Thank you!

by - Verified Customer January 23, 2017

Good service a little high priced but you pay for what you get. Evans has always stood behind their work.

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by - Verified Customer January 23, 2017

Excellent service, pleasant atmosphere and pleasant personnel.

by - Verified Customer January 23, 2017

Great people. Im a long te customer and have had all my autos serviced at Evans

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by - Verified Customer January 22, 2017

I moved to the area recently and received a flyer in the mail. Needed an oil change. The service engine light came on right before I brought my car in to have the oil changed. All was well, the gas cap was alittle loose...duh! Everyone was very nice, respectful and efficient.
Thank you!

by - Verified Customer January 22, 2017

Love Evan's Automotive. They are conveniently located near my home. They get the work done in a timely and professional manner.

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by - Verified Customer January 16, 2017

Always rewarding, I've been a customer since Oct. 2015

by - Verified Customer January 15, 2017

Great people

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by - Verified Customer January 15, 2017

Awesome service!!!

by - Verified Customer January 12, 2017

Nice people, great service, competitively priced.

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by - Verified Customer January 12, 2017

Very courteous and professional

by - Verified Customer January 09, 2017

I wanted to restore a car through phases. They let me know what should be taken care of first, .. and if something came up later .. NOT what to do to mess with the quality of work they had done .. 1st they have pride in what they work, and 2nd they want the work they do to be put on the road as visual proof of American Restoration ..

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by - Verified Customer January 05, 2017

I am pleased with the work done by the Evans technician. I had to return my vehicle due to a Check Engine Light issue. A module needing to be reconnected was missed. It was identified and completed in under ten minutes.

by - Verified Customer January 04, 2017

Very pleasant.

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by - Verified Customer January 03, 2017

Good work.

by - Verified Customer January 03, 2017

They did good.

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by - Verified Customer December 29, 2016

Honest, fair and fast.

by - Verified Customer December 29, 2016

I love the friendly service. They are very helpful.

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by - Verified Customer December 29, 2016

Friendly and service performed as required.

by - Verified Customer December 27, 2016

Once again took care of my college son and his college girlfriend's vehicles. Thanks for giving me the knowledge that they are both traveling in well maintained vehicles and working within their budgets. You guys are awesome!

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by - Verified Customer December 27, 2016

Excellent!

by - Verified Customer December 26, 2016

Honest and fair.

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by - Verified Customer December 22, 2016

After multiple trips to the dealership and not getting the repairs done right the first time, I finally decided to try Evans after hearing about them from a friend. They diagnosed the problem, explained the necessary repairs and had the truck ready by the end of the day after some fairly extensive work. So far so good, no more issues and no more spending thousands on top of thousands at the dealership with no issues solved. Thanks guys, I'll definitely be back!

by - Verified Customer December 21, 2016

Well done!

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by - Verified Customer December 20, 2016

Excellent job on my detail. Best in town hands down.

by - Verified Customer December 20, 2016

Great service. Excellent staff. Work done in a very timely manner. Will definitely use them again.

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by - Verified Customer December 15, 2016

Evans Automotive has been professional and have treated me with respect.

by - Verified Customer December 14, 2016

Evans Automotive took care of my vehicle's repairs promptly, allowing me to head up North for the holidays as planned!

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by - Verified Customer December 13, 2016

Always am pleased with staff and service at Evans.

by - Verified Customer December 13, 2016

Extremely pleased.

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by - Verified Customer December 12, 2016

Quality work at a fair price. Will definitely use again.

by - Verified Customer December 04, 2016

Chris and Mike always contact me with a quote, they're always pleasant. The work has always been in a timely manner.

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by - Verified Customer December 01, 2016

Great job!

by - Verified Customer December 01, 2016

Was charged over $800 to replace two headlight bulbs!

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by - Verified Customer December 01, 2016

Excellent service! I will be back.

by - Verified Customer December 01, 2016

I use Evans Automotive for all of my vehicles. They are fantastic, never pressure me, always explain exactly what needs to be done and are fairly priced. They are military friendly and treat me like family. It really means so much to me to have a mechanic I can count on.

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by - Verified Customer December 01, 2016

Mike and Chris have amazing customer service skills The technicians are talented, yes, but the experience is what sets this facility apart. This experience is a direct reflection of these two individuals.

by - Verified Customer November 30, 2016

I was visiting Pensacola so needed car fixed to get home. The tow truck driver told me what the problem was, yet was charged $99 by Evans for diagnosis. When I got home I checked the parts price and found I was up charged 100% for part and mechanic here. The diagnosis charge was ridiculous, so was part price. So I feel totally ripped off. Nice people, very clean shop, but will never return.

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by - Verified Customer November 30, 2016

Always excellent service. Pleasant professional assistance and they give dog treats.

by - Verified Customer November 30, 2016

I have been a customer at Evans since the beginnings. I trust Evans with all my vehicles. I wouldn't hesitate to recommend Evans Automotive Service Center to any and everyone.

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by - Verified Customer November 27, 2016

Always top notch & they're nearby.

by - Verified Customer November 21, 2016

Price was higher than competitors but quality work performed on vehicle.

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by - Verified Customer November 17, 2016

Nice job. Thanks!

by - Verified Customer November 17, 2016

Great!

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by - Verified Customer November 15, 2016

Great place.

by - Verified Customer November 13, 2016

I was very happy- I came in for an oil change and got a bumper to bumper eval on my car. This is something I greatly appreciate (although it caused the visit to be longer than expected) as it allows for me to work my budget around the 'ASAP' fixes and the ' non ASAP' fixes.

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by - Verified Customer November 10, 2016

Excellent.

by - Verified Customer November 09, 2016

Finished on time.

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by - Verified Customer November 09, 2016

Best of the best.

by - Verified Customer November 07, 2016

I've taken my Highlander to the local super dealer for the 2 years I've lived here because I didn't know your shop was around. Your introductory letter opened my eyes and the road to our new neighborhood, family supporting relationship.

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by - Verified Customer November 03, 2016

Awesome job.

by - Verified Customer October 31, 2016

I was very pleased with the entire process. Will return with other needs & maintenance.

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by September 15, 2016

The staff was knowledgeable, straight forward and polite. The service was quick and reasonably priced. I would definitely recommend the shop to others.

by - Verified Customer September 14, 2016

Honest and dependable.

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by - Verified Customer September 14, 2016

competent and fair.

by - Verified Customer September 13, 2016

Took my vehicle there for an oil change. Service is geared for customer satisfaction.

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by - Verified Customer September 09, 2016

Professional service, rapid turnaround and great communication about status of parts and repair.

by - Verified Customer September 02, 2016

You always depend on Evans automotive to keep your car running as good as possible.

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by - Verified Customer August 30, 2016

I was told it would cost me $30.00 to have my auto inspected, but after inspection I was charged $37.00??? Why lie about the price? This was my first time there so if I can't trust them with a up front price how can I trust them with my auto. They messed up the bolt on one tire over tighten the bolts on the wheel they remove so I had to buy new bolts. They also removed the rubber boots that was half protecting my ball joints.

by - Verified Customer November 11, 2014

Great place.

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by - Verified Customer November 11, 2014

They are very friendly, professional, reasonably priced.

by - Verified Customer November 11, 2014

We are military and its nice to have a place on the west side of Pensacola to take your car to.

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by - Verified Customer November 11, 2014

They are always willing to work me in even when they are busy or have a full schedule. They are easy to talk with and explain problems and estimates clearly.

by - Verified Customer November 10, 2014

The tech was knowledgeable, explained everything that was wrong.

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by - Verified Customer October 31, 2014

Great service.

by - Verified Customer October 31, 2014

All the staff is always so polite, gets my car back when promised. They do great work and offers a military discount.

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by - Verified Customer October 31, 2014

The are courteous, explain work done and what else to look at in the future.

by - Verified Customer October 30, 2014

Evans Automotive is extremely customer-friendly, clean, and efficient. They have always done very good, very professional work for me, and they have kindly accommodated my schedule by providing transportation to and from their shop.

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by - Verified Customer October 27, 2014

Overall excellent.

by - Verified Customer October 24, 2014

Good service and low pressure.

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by - Verified Customer October 24, 2014

I have been shown a true concern for their customers.

by - Verified Customer October 24, 2014

I like their honesty.

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by - Verified Customer October 21, 2014

I recently moved to Tennessee but will be back eventually and will definitely go back to Evans. Always had excellent treatment, friendly conversations with staff. Enjoy the comfortable waiting area and had honest answers about vehicle problems or concerns. Have already recommended two people to Evans Automotive.

by - Verified Customer October 10, 2014

I have always been extremely satisfied with the TLC that has been given to my almost 20 year old vehicle.....I look forward to many more years with them.

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by - Verified Customer October 08, 2014

Evans Automotive has been my mechanic since 2003. In all that time Curtis and the others there have always treated me with the utmost care and respect. My truck has 418,000 miles and runs like a new vehicle. I am shooting for 1,000,000 miles

by - Verified Customer October 08, 2014

Their honesty and the customer care they have for me. they make you feel like family.

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by - Verified Customer October 02, 2014

Excellent service by top technicians but only available M-F until 5pm.

by - Verified Customer September 12, 2014

Good work, reasonable prices, fast scheduling of appointments and friendly staff.

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by - Verified Customer September 10, 2014

Curtis is awesome and so is his crew.

by - Verified Customer September 06, 2014

They do quality work and got my vehicle in right away. The guys are very friendly.

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by - Verified Customer August 28, 2014

Hi guys! I moved to Beaufort, SC on Sept 5th. Love it. I filled in one of your surveys to tell you. Thank you for your great service.

by - Verified Customer August 22, 2014

I have always had wonderful service at Evans.

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by - Verified Customer August 07, 2014

You can trust them to do the job right!

by - Verified Customer July 09, 2014

Everyone was extremely nice. I don't know much about vehicles, but the people at Evan's didn't make me feel stupid about it.

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by - Verified Customer July 03, 2014

They provide exceptional service and I trust their advice and have seen their excellent work.

by June 30, 2014

Prompt service. Willing to accommodate...provide a ride when needed. They explain costs and repairs up front and adhere to estimates.

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by - Verified Customer June 06, 2014

We will be returning the car to be fixed again for the same issue. There is a two year warranty so should be no issues. I would of given a higher score, but the car was just in there in June 2013

6 verified customers did not leave comments but provided these ratings:
by Dean, Edward, Anthony
by Terry
by Marilyn, Norman

RepairPal Scorecard
96
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
36
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
93
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
95

Evans Automotive Service Center has been serving Pensacola and the surrounding area since 2002. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair and the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as honest, excellent, professional, awesome, and knowledgeable. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications are coupled with an investment in the necessary tools and equipment to make them capable of repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 36-month / 36,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are all available for your convenience.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Vehicle Detailing
+ More

AMENITIES

  • AAA Member Discount
  • Car Pickup/Dropoff
  • Car Wash
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Gas/Diesel
  • Heated Waiting Room
  • Military Discount
  • Open Saturday
  • Service Guarantee
  • Shuttle
  • Warranty Accepted
  • Wireless Internet
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AFFILIATIONS

  • ASE Blue Seal
  • NAPA
  • iATN

MESSAGE FROM THE SHOP

Bumper to bumper repair of foreign and domestic vehicles. Tire Sales, alignments, and vehicle detailing. As of June 1st, 2016, all work is backed up with a 36 Month/36,000 mile Nationwide parts and labor warranty. Winner of the 2014 BBB Torch Award for Marketplace Ethics, and the 2013 Angie's List Super Service Award, Evans Automotive is an ASE Blue Seal of Excellence shop where we are dedicated to providing excellent customer service. We are a AAA approved, BBB A+ repair facility with 4 ASE Master Technicians on staff. You may wait in our comfortable waiting room and enjoy free wi-fi, coffee, and snacks, or we can provide a courtesy shuttle ride to your home or office. All major credit cards are accepted, and we offer AAA and military discounts.

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More
Questions Answered by Evans Automotive Service Center
It starts out cold then after driving for ...
The a/c compressor can have a rpm sensor telling computer that is is working so computer will increase rpm of eng to increase a little at idle position. if clutch on compressor is getting hot the clutch will disengage and because it is getting a on signal but the rpm signal from compressor is 0, the a/c buttton will flash to let you know there is a failure. I would check the clutch for a 12v and ground signal and if there the magnetic clutch has fail. Usually a new A/c compressor would need to be installed. I hope that helped.
Was about to replace timing belt due to ca...
I agree with both answers, your paying a lot in labor and you would get a better warranty if you do timing belt , water pump and all pulleys. There are oil seals there to, oil can make belt go bad. If leaking i would replace.
your system could have a bad spot in harness were all lighting wires are in same harness and something got hot and melted a few wires together. fog lights original or installed later. aftermarket fog lights could carry a lot of amps and if wrong size wiring installed that may cause a lot of heating and melt wiring. This is only a guess and needs to have a certified tech look at it.

Coupons
$5.00 OFF
$5.00 Off any service including Oil Change. NOT VALID WITH OTHER COUPONS. TAX WILL BE INCLUDED
Expiration Date: 01/31/2018
Coupon data is provided by merchants. RepairPal does not guarantee and shall not be responsible for validity or accuracy of any information of the coupon. Coupon ID #1357


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